Can I return an unboxed item to Costco?
With few exceptions, Costco has a 100% satisfaction guarantee. Simply bring the product to any Costco warehouse and our Member Services Team will be happy to assist you*. It helps if you have the receipt or original product packaging, but it may not be necessary to process your return.
What does Costco do with Open returns?
Open Box Returns If the item is still in new condition, it'll likely be put back on the shelf and sold at full price. If it's a little worn out, Costco might mark it down and sell it at a discount as “open box,” which still guarantees the item will work properly.
What does Costco do with open box items?
It's not uncommon for members to return unused merchandise to Costco. Even if the member hasn't used the item, if any portion of the packaging has been opened, it can not go back on the sales floor. This unused merchandise will be part of Grade A/B liquidation.
What Cannot be returned to Costco right now?
Cigarettes and alcohol: Costco does not accept returns on cigarettes or alcohol where prohibited by law. Products with a limited useful life expectancy, such as tires and batteries, may be sold with a product-specific limited warranty.
Does Costco throw away returned items?
Costco decides to use the returned products based on their conditions. The returned items are either disposed of, used for sale, sent to the liquidation zones. Some companies help Costco sell these returned products by improving their conditions or as it is.
Does Costco check their returns?
But Business Insider also called Costco locations in New York and Texas, where customer-service representatives said that the company does monitor the number of returns that customers make, and those who are making frequent returns of high-dollar items are likely to be flagged.
Do returned items get resold?
Many of the goods returned to retailers are also used or damaged, which also affects the selling price. All in all, a past survey found only 48% of returns can be resold at full price.
Can you resell Costco products?
Reselling merchandise does not violate any Costco rules. That does not mean you will be allowed to sell that merchandise here, and does not mean that your Costco receipt will serve as proof of authenticity when challenged. Costco cannot stop you from doing what you want with the merchandise.
How many days is Costco return policy?
Costco will accept returns within 90 days from the date you receive the following Major Appliances: Refrigerators (more than 10 cubic feet) Water Heaters Washers Dryers Dishwashers Freezers Ranges...
Will Costco accept returns after 90 days?
Although the general Costco return policy is wide-ranging and applies to most merchandise, the company does break out a specific, more limited return policy when it comes to electronics. As with many retailers, Costco only accepts returns on certain electronics for 90 days after customer receipt.
Can I return a mattress to Costco after 2 years?
So, you might be asking yourself, “Can I return a mattress to Costco after a year?” Absolutely. All of this falls under their 100% satisfaction guarantee. In addition, there is no time limit on returns, so long as you're a Costco member and you purchased it from them.
What items will Costco no longer sell?
23 Items Costco Discontinued This YearParmigiano Reggiano Wedges.Combo Pizza.Tasty Bite Tikka Masala.Litehouse Freeze-Dried Garlic.Brookside Strawberry and Passionfruit.Take and Bake Pizza.Kirkland Signature 100% Mediterranean Blend Oil.Kevin's Natural Foods Products.More items...•
Does Costco have clearance sales?
And Costco online has really amazing discount markdowns like these after-Christmas steals! We hand-picked these (there are many more!) because they are our favorite current Costco clearance online deals. From Patio Furniture to Beauty to Appliances…you can find all these on Costco clearance online right now!
Can I bring my own bags to Costco?
Costco is still allowing customers to bring their reusable bags, but to do so, they will have to be bagging their own groceries. Follow these tips for avoiding germs while grocery shopping, or if you're more comfortable, opt for a grocery store that offers delivery and pickup.
What products are Costco eliminating?
Discontinued Items At Costco1 Roundup. People. ... 2 Caged Chicken Eggs. Passionate Penny Pincher. ... 3 Kirkland Signature Body Soap. K-Bid. ... 4 All American Chocolate Cake. 365+ Things I Love About France. ... 5 Lavazza Espresso Italiano Whole Bean Coffee. ... 6 Kirkland's Signature Light Beer. ... 7 MyPillow. ... 8 Bibigo Organic Potstickers.More items...
Does Costco give full refunds?
Yes, Costco gives full refunds for items, including any shipping and handling costs. Even if you return items online, they will cover return costs...
Can I return a Costco product after use?
As long as it is an item that doesn’t fall under the exception category, used items can be returned to Costco with a full refund. Even if the item...
How long do Costco refunds take?
If done in a warehouse, the refund immediately. If you return an item via their online store, Costco will send a return to the card you purchased t...
Costco Return Policy
We are pleased to inform you that Costco has a pretty generous return policy. In fact, if you aren’t satisfied with your Costco membership, you can even return that! Costco wants their members to feel secure knowing that practically everything you buy can be returned.
How to Make a Return at Costco
Returns are flexible at Costco. They offer you the choice to return items that you bought in the store as well as online purchases in person to your local Costco warehouse store.
How to Make a Return at Costco.com
Returning items purchased online through their website is quick and easy. Items returned online will also include a refund of your shipping and handling fees. Even better news? If you have to send the item back, Costco will pay for the return shipping.
Costco Electronics Returns Policy
The return policy is a little bit stricter for electronics at Costco. You will need to return electronics within 90 days of purchase. The items subject to this return policy includes projectors, computers, touchscreen tablets, smartwatches, cameras, aerial cameras (drones), camcorders and MP3 players.
Costco TV Returns Policy
The return policy for televisions is also stricter than other purchases. You will need to return the TV within 90 days.
Costco Diamond Returns Policy
When it comes to high end jewelry purchases, in particular diamonds over 1.00ct, you can expect your return to be a credit only. Be sure to have all your original paperwork, and your diamond will also need to be inspected by a Costco Graduate Gemologist for verification of its authenticity.
Costco Cigarettes and Alcohol Returns Policy
Most Costco locations will not accept any returns for alcohol or cigarettes. However, laws for the return of cigarettes and alcohol are determined by individual states so be sure to check with your local Costco for their specific policy.
How long do you have to return a TV at Costco?
You now have 90 days from date of purchase to return televisions, tuner-free displays, projectors, major appliances, computers, tablets, cameras, camcorders, MP3 players and cell phones. The 90-day policy is still fairly liberal and simply keeps Costco members from bringing back 5 year-old HDTV’s that now have a yellow picture.
Can you freeze Costco bakery items?
Keep in mind that most food items will be discarded by Costco, even though they’ll get reimbursed. If you’re buying bakery items you can always freeze them for later use if you overbuy. Bottom line, don’t abuse their return policy as it’ll eventually go away, and hurt all members, if more and more folks abuse it.
Can you return a gift to Costco?
Yes, you can return items to Costco that were given to you as a gift. It doesn’t matter if you’re a member or not, you can walk in and return stuff. But keep in mind that if you DON’T have the receipt you’ll need the membership number of the person who purchased the gift for you.
Is Costco a good return policy?
Costco, Return Policies. The return policy at Costco is so darn good that it deserves it’s own article. While I’ve talked about some of the better retail return policies in the past, Costco’s policy is arguably the best of them all. Here is exactly how it works and everything you need to know to take full advantage.
How long do I have to return items to Costco?
You can essentially return any item or ask for a replacement at any time. Just keep in mind that there are a few exceptions for electronics, custom orders and installs, tires and batteries, and diamonds.
How long do Costco returns take to process?
When returning merchandise purchased from Costco, it’s important to note that it typically takes between three and five business days for the return to be processed and to see a credit issued. If the item has had a promotional price change within 30 days of your date of purchase, don’t worry. Your credit will reflect the price change.
How will I be refunded for my return?
A refund will be given to the credit card that was used to make the purchase. You also have the option to request a replacement item.
Are there any items I cannot return to Costco?
Costco is unable to accept returns on cigarettes or alcohol. Items such as tires and batteries may be subject to a limited warranty due to their life expectancies. When returning or exchanging these items, it’s best to contact your local Costco regarding the product’s warranty.
Are there any return exceptions? Are there any In-Store Return Exceptions?
There are a few exceptions for returns at Costco. These include electronics, diamonds, tobacco and alcohol, tires and batteries, and custom items and installs. While electronics, diamonds, tires, and batteries are subject to certain requirements, Costco won’t accept tobacco and alcohol returns.
Can I return items purchased with a gift card?
You can return gift card purchases to Costco within 60 days if you can provide the receipt. Refunds will either be given with a gift card or an even exchange.
