How long do I have to return an item to H&M?
You have 30 days to decide if an item is right for you. We offer exchanges and refunds on garments, swimwear (with hygienic seal) and beauty products with a receipt within 30 days of purchase. Returns of H&M HOME items purchased online cannot be returned in our stores and must be returned by mail only.
What is H&M's return policy for items purchased in India?
We are happy to exchange or refund any item (s) purchased within any H&M India store within 30 days of the original purchase, provided they are in a resalable and unused condition, accompanied by original price tags and receipt. Refunds will be issued in the original form of payment at any of our H&M stores in India.
What is the return policy for items purchased from homeh&m?
H&M Gift Cards, undergarments and Final Sale items are not eligible for refund or exchange. In-store purchases cannot be returned by mail.
Can you return H&M without a receipt?
H&M gives you exactly 30 days from the date of purchase to return an item. 2. Can I Return Something Without a Receipt? Yes. While you can return an item without a receipt, keep in mind that you’ll have to settle for the current selling price (or the lowest price in the past 60 days) in the form of store credit.
Can I return to H&M after 30 days?
After 30 days, you will be eligible for exchange only at the current selling price. Items exchanged must be of equal or greater value. Your refund will be issued in the form of original payment, such as the credit card used for the order. Shipping and handling costs are not refundable.
Can you return things to HM without a receipt?
RETURNS WITH NO RECEIPTS Merchandise returned without a receipt may be exchanged only at the last Activity/Sale price OR the current selling price, whichever is lower. Contact Customer Service if you have any questions or comments.
Can I return to HM without tags?
6. Can I Return Items Missing the Tag to H&M? Yes, if the item is unworn and unwashed you can return it without the tag.
How long is H&M return policy?
30 daysYou are always welcome to return or exchange for free in any H&M store in the US, excluding Puerto Rico. You have 30 days to decide if an item is right for you. We offer exchanges and refunds on garments, swimwear (with hygienic seal), and unopened beauty products with a receipt within 30 days of purchase.
How long is H&M refund?
Please allow up to 14 days for your refund to be issued. Your delivery fee will be refunded if you return all items in your order. Once we have processed your return in our warehouse, we will send you an email as notice of cancellation.
Can you return clothes if you cut the tag?
Yes, you can return clothes without tags to certain clothing retailers. However, there are some stipulations and restrictions here that need to be understood. For the most part, it is a good idea to keep tags on until you are sure that you want to keep a piece of clothing.
Can you return worn clothes?
If you go over the fact with an elaborate story, they might just want to look at the item a little closer. You can return a worn item if it is faulty... this is part of your statutory rights under the Consumer Rights Act (valid for items bought after October 2015).
How do you remove a H&M security tag?
0:003:20HOW TO TAKE OFF SECURITY INK TAGS! QUICK AND EASY - YouTubeYouTubeStart of suggested clipEnd of suggested clipAll right what's up guys today I'm going to be teaching you how to take off these security in tagsMoreAll right what's up guys today I'm going to be teaching you how to take off these security in tags off the shirt. We're going to use is my knife this one. And you're gonna need a lighter.
What stores do cash returns without a receipt?
Stores That Give Cash Back on Returns Without a ReceiptWalmart—If you want to return an item to Walmart, you can do it by mail or in person. ... Nordstrom—Nordstrom products can be returned by mail and in person. ... Bed Bath & Beyond—The company doesn't offer refunds for returns.More items...
Can you return sale items H and M?
How do I return my store purchase? H&M are happy to refund within 28 days for any unsuitable items, provided they are in resalable condition.
Can you return clothes without tags?
When you return an item without tags, chances are you will have to pay for the return shipping costs. Most retailers are not going to like the fact that the item is coming back without tags. Some will deny the return completely; others will tell you that the return shipping costs are going to be at your own expense.
HOLIDAY RETURN POLICY
100 days return period and free returns for all orders placed between {date} and {date}.
RETURN & REFUND FOR KLARNA
Pay later If you would like to return an item you purchased with Pay later, you can first report the return on your member account page. Go to Paym...
HOW CAN I BOOK A RETURN?
If you want to return anything please use the following steps to return your items to H&M: Tear off the Return form and fill in the code that best...
CAN I RETURN ITEMS I PURCHASED ONLINE TO AN H&M STORE?
We are working on opening up this possibility and expect to offer you this service soon.
DO I NEED TO PAY FOR MY RETURN?
Your return will cost XXX CURRENCY. This will be deducted from the refund that you will receive.
HOW WILL I BE INFORMED THAT MY RETURN HAS BEEN PROCESSED?
Once we have received your return shipment in our warehouse, we will send you a notice of cancellation via email, confirming reception of the parce...
CAN I RETURN UNDERWEAR AND SWIMWEAR PURCHASED ONLINE?
Like other items, you can return swimwear and underwear, just make sure the items are unworn and in their original condition.
I HAVE LOST MY RETURNS NOTE, WHAT SHOULD I DO?
If you have lost your return form, you can print it HERE or contact Customer Service to help you.
WHERE DO I SEND MY RETURNS?
You find the address on the pre-printed return note that you received with your parcel. If you have lost your return note, please send your item(s)...
REFUNDS WHEN PAYED BY GIFT CARDS
Return made via postal services If you want to return items that were paid for using only H&M Gift Cards, then you will be issued an e-gift card wi...
HOW TO MAKE A RETURN (ONLINE PURCHASE)
HOW TO MAKE A RETURN Returns are free of charge. Please keep in mind that online purchases must be returned via mail and cannot be returned in our...
ONLINE RETURNS – FREQUENTLY ASKED QUESTIONS
What is Digital Returns? Digital Returns is a seamless process to book the returns digitally by simply visiting our H&M website under customer serv...
REFUNDS (ONLINE PURCHASES)
REFUNDS We will refund any item(s), returned in the same state as you received them in, with all labels and tags still attached. We will refund the...
RETURNS & REFUNDS (STORE PURCHASES)
We are happy to exchange or refund any item(s) purchased within any H&M India store within 30 days of the original purchase, provided they are in a...
DO YOU OFFER EXCHANGES?
We don’t currently offer an exchange service. If you would prefer items in another colour or size, please just return the items you don’t need and...
I DID NOT RECEIVE A RETURN FORM, WHAT SHOULD I DO?
Don’t worry, we are no longer including a paper return form in online orders! You can instead register your return online here using the instructio...
Holiday return policy
Holiday return policy 100 days return period and free returns for all orders placed between {date} and {date}.
Return & Refund for Klarna
Return & Refund for Klarna Pay later If you would like to return an item you purchased with Pay later, you can first report the return on your member account page. Go to Payments H&M x Klarna to report your return.
How can I book a return?
How can I book a return? If you want to return anything please use the following steps to return your items to H&M: Tear off the Return form and fill in the code that best explains the reason for your return. Place the item (s) you wish to return including your Return form in the bag/box that your order arrived in.
CAN I RETURN ITEMS I PURCHASED ONLINE TO AN H&M STORE?
CAN I RETURN ITEMS I PURCHASED ONLINE TO AN H&M STORE? We are working on opening up this possibility and expect to offer you this service soon.
Do I need to pay for my return?
Do I need to pay for my return? Your return will cost XXX CURRENCY. This will be deducted from the refund that you will receive.
How will I be informed that my return has been processed?
How will I be informed that my return has been processed? Once we have received your return shipment in our warehouse, we will send you a notice of cancellation via email, confirming reception of the parcel. We will provide a refund using the same method used to make the payment within XX days of receiving your notice of cancellation, provided we have received the item or evidence of you having sent back the item..
Can I return underwear and swimwear purchased online?
Can I return underwear and swimwear purchased online? Like other items, you can return swimwear and underwear, just make sure the items are unworn and in their original condition.
RETURN & REFUND FOR KLARNA
If you would like to return an item you purchased using Pay later, you can first report the return on your account page. Go to H&M x Klarna Purchases to report your return. Your invoice from Klarna will be put on hold until your return is processed, and you’ll receive an updated statement from Klarna.
FREE IN-STORE RETURN OR EXCHANGE
You are always welcome to return or exchange for free in any H&M store in the US, excluding Puerto Rico. You have 30 days to decide if an item is right for you. We offer exchanges and refunds on garments, swimwear (with hygienic seal) and beauty products with a receipt within 30 days of purchase.
H&M GIFT CARDS
If you paid using a physical H&M Gift Card or H&M e-Gift Card, all refunds will be issued to a new H&M e-Gift Card with an updated balance to the email on file.
DIGITAL RETURNS
Log in to the Returns Portal using your order number and the email address used to place the order. Let us know what you’d like to return and why.
RETURNS & REFUNDS (STORE PURCHASES)
RETURNS & REFUNDS (STORE PURCHASES) We are happy to exchange or refund any item (s) purchased within any H&M India store within 30 days of the original purchase, provided they are in a resalable and unused condition, accompanied by original price tags and receipt. Refunds will be issued in the original form of payment at any of our H&M stores in India.
DO YOU OFFER EXCHANGES?
DO YOU OFFER EXCHANGES? We don’t currently offer an exchange service. If you would prefer items in another colour or size, please just return the items you don’t need and place a new order on hm.com.
I did not receive a return form, what should I do?
I did not receive a return form, what should I do? Don’t worry, we are no longer including a paper return form in online orders! You can instead register your return online here using the instructions shown above.
How To Return an item to H&M?
If you have an H&M item that you are wanting to return you can bring it to an H&M store along with your original sales receipt to make the return. If you do not have your original sales receipt you will only be refunded in the amount at which the item is currently selling.
How strict is the H&M return policy?
H&M has a rather lenient return policy. To receive a full refund on your return you must have your original sales receipt and make the return within 30 days. It is still possible to make a return without a sales receipt after 30 days, for these returns you will be given a refund of the current selling price of the items that are returned.
H&M Exchange Policy
If you want to exchange an item that you purchased from H&M you can bring the item to an H&M store and complete the exchange. To make the process easier, bring your original sales receipt, and try to complete it within 30 days of the purchase.
H&M Refund Policy
H&M will provide a full refund on items that have their original sales receipt and are made within 30 days of the purchase. For purchases without a sales receipt, or made after 30 days of the original purchase your refund will reflect the current sales price of the items being returned.
Does H&M take returns without a receipt?
Yes. Returns made without a sales receipt will be granted for the value in which the items are currently selling.
Does H&M accept returns after 30 days?
Yes. Returns made after 30 days will not receive a full refund, rather the refund will reflect the item’s current selling price.
How long do H&M refunds take?
H&M refunds can take up to two weeks for the credit to post to your account. Also, allow one or two billing cycles for the refund to appear on your credit card statement.
3. How Many Non-Receipt Returns Can I Make?
H&M will track your non-receipt returns by asking for a valid photo ID whenever you do it.
6. Can I Return Items Missing the Tag to H&M?
Yes, if the item is unworn and unwashed you can return it without the tag.
10. What About Returning Items Bought Using Klarna?
Klarna is H&M’s Pay Later option that has become popular in recent years.
11. Can Anyone Make the Return For You In-Store?
Since H&M asks for your original credit card at the time of your return, only you can make the return.
RETURNS
When business as usual becomes unusual. Read all about our response to COVID-19 here.
OUR RETURN OPTIONS
You can easily return items either by arranging a home collection, or dropping off your parcel.
