Can I return HOKA shoes after wearing them?
Any shoes, clothing or accessories that you have bought from hoka.com can be returned within 30 days for a refund.
How do I return a Hoka One One?
If you need to return an item purchased at an HOKA® retail store, please return to the store where the purchase was made. We cannot currently exchange or refund products purchased at our retail stores.
Are HOKA returns free?
Returning or Exchanging Products Purchased from HOKA.com *Free returns and exchanges are eligible within the continental US only. Please be sure to print and include your return form in the package with your shoes. Place the return shipping label on the outside of the return box.
How long do HOKA exchanges take?
RECEIVING YOUR REFUND We aim to refund you within 10 working days of receiving the returned item. If any exchange cannot be processed due to lack of inventory, then a refund will be issued.
Does HOKA pay for return shipping?
Ground Shipping is free in the Continental United States. Return and exchange shipping is FREE for ANY customers who purchased their HOKA product through our mail order, call center, or website within 30 days of the original invoice date.
Do Hokas have lifetime warranty?
HOKA® footwear is warranted for one year against defective materials and workmanship. This does not extend to problems that arise from normal wear and tear.
Are Hokas true to size?
Yes. The Hoka Clifton runs true to size with no issues.
Do Hokas need to be broken in?
But in terms of performance, you do need to wear and run in your shoes before they completely break in. The Hoka Bondi, for example, feels comfortable right out of the box, but the midsole requires some time before it performs the way it's intended to.
Why do my Hoka shoes squeak?
Squeaky shoes are often caused by moisture or friction within parts of the shoe. The easiest way to stop squeaky shoes is to use baby/talcum powder: If possible, remove the inner sole of the shoe and loosen the laces. Sprinkle baby/talcum powder on the underside of the innersole as well as inside the shoe.
How do you break in a HOKA shoe?
How to break in running shoesGo for a Walk in Them. Before going for your first run in new shoes, it's essential to take several walks in them. ... Go for a Short Run in Them. ... Wear Your Shoes with Thicker Socks. ... Freeze the Shoes. ... Heat Them.
Can you wash Hokas?
General cleaning and care guidelines for HOKA footwear are to hand wash with cold water using a mild soap or detergent, and allow them to dry naturally away from direct heat or sunlight.
Are Hokas true to size?
Yes. The Hoka Clifton runs true to size with no issues.
Do Hokas need to be broken in?
But in terms of performance, you do need to wear and run in your shoes before they completely break in. The Hoka Bondi, for example, feels comfortable right out of the box, but the midsole requires some time before it performs the way it's intended to.
Return Conditions
1. You have 30 days to decide if an item is right for you, if you would like to return or exchange the item please contact us within 30 days of delivery. 2.
Return Address
Please contact our Customer Service if you wish to return any items to the nearest return address. You will receive a response as soon as possible. Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.
