What is iHerb's refund and return policy?
- Requests can be submitted within 60 days of purchase (90 days for iHerb exclusive products ).
- Some items must be refunded and not exchanged or returned.
- You may need to provide documentation depicting damages, wrong items sent, etc. ...
- Refunds may be granted back to the original form of payment or provided as Rewards Credit (store credit).
When will I receive my refund from iherb?
When Will I Recieve My Refund from iHerb? Once your order is received by the iHerb Returns department you will receive an email to let you know that a refund has been processed for the returned items. This email will include the amount of the refund for your records.
What is iherb's returns and exchanges policy?
Yes, iHerb.com does offer free returns & exchanges. We researched this on Mar 13, 2021. Check iHerb.com's website to see if they have updated their free returns & exchanges policy since then. Shopping tip: iHerb.com also offers coupons and promo codes . You can use iHerb.com coupons to unlock discounts at their website. View 53 active coupons.
Does iherb offer international shipping?
As of March 13, 2021, iHerb.com does offer international shipping policies. View the discussion thread for more details. Does iHerb.com offer curbside pickup? No. Based on our last check on March 13, 2021, iHerb.com was not offering in-store pickup.
How do I return an item that I received?
Click here to go to your Order History page, scroll down, and look for the Order Details button (or order number) You will fill out a Return Form to receive the Return Label Email Note: To help expedite the process and get you a resolution faster please upload pictures of the item (s) that you received.
What is iHerb’s return policy?
When Will I Recieve My Refund from iHerb?
What Country Does iHerb Ship From?
How long does it take to get a refund from a carrier?
What is the shipping method for iHerb?
Where is the refund/return button?
See more
Does iHerb offer free returns?
If you do not like any iHerb products, please let us know within 30 days and send the product back for a full refund.
How do I return my online order?
Go to the online site where you purchased your merchandise. Find and read the return policy. Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase.
How do I return my product?
The 5 steps of a typical in-store product return processStep 1: Verify product returns request. ... Step 2: Create a return request. ... Step 3: Process payment & complete return. ... Step 4: Complete in-store product returns. ... Step 5 (optional): Return item to inventory.
How do I cancel iHerb?
The easiest way to delete your iHerb account is through the mobile app....Delete your account informationGo to Quick Links (person icon).Go to My Account and tap Profile.Tap Delete your iHerb account >.Complete the account deletion request form.
How long do you have to return an online purchase?
When you buy an item online, by law, you have 14 days to return it. And that's 14 days from when it arrives. That's because under the Consumer Contracts Regulations, you have the right to see a product in its actual form (rather than just simply a photograph) before making your final decision.
Are return labels free?
Return labels cost nothing unless they're used Besides wasting paper, including return labels in your packages costs nothing if your customers never use them.
Is it illegal to return used items?
Returning Worn Items So if you are asked about whether an item was worn, and say yes, and the return is still accepted, you generally do not have to worry about arrest (frequently, stores will make exceptions if a consumer is honest and the goods still look new).
What is a good reason to return an item?
The most common causes of purchase returns are unmet expectations, damaged or defective products, and incorrect fit. Any of these issues can be caused by failures on the merchant's part or by events the merchant had no control over.
What is return and refund?
A return is when a customer sends an item back to your store or warehouse. They usually have to return an item before they get a refund. A refund means giving the customer all or some of their money back for an unwanted item.
Can we cancel order on iHerb?
How to cancel your order. Go to the Orders page. For mobile app: Tap your order number then select Cancel Order. For web browser: Select Cancel Order.
Can I cancel an iHerb order?
Tip: You cannot change or cancel your order through iHerb after it reaches Shipped status. Need to change your address info, shipping method, or add/remove items from your order?
What does fulfilling mean in iHerb?
Fulfilling: Order has been successfully placed and the warehouse is preparing it for shipment. Customers may cancel their orders during this phase. iHerb does not receive payment until orders have shipped.
How do I return a package to sender?
Return Mail To Sender: Mail Delivered to The Wrong AddressStep One: Put It Back In Your Mailbox. As soon as you notice that the address is wrong, put the mail piece back inside your mailbox. ... Step Two: Alternatively, Hand It To Your Mail Carrier. ... Step Three: Do Not Write On The Envelope or Parcel.
How do you return something in the mail?
0:011:31How to Return Mail - YouTubeYouTubeStart of suggested clipEnd of suggested clipSome vendors require a return merchandise authorization or RMA that permits the recipient to returnMoreSome vendors require a return merchandise authorization or RMA that permits the recipient to return a product policies. May vary between vendors. So it's important to read return policies carefully.
How do I return a shipping label?
Just a printed return shipping label with their package - all the customer has to do is to take the item to the courier. Let the customer print it: You can also send a return shipping label by email or have your customers download one from your website and print the label from their printer at home.
How do I print return labels?
0:021:24Stamps.com - How to Print Return Shipping Labels - YouTubeYouTubeStart of suggested clipEnd of suggested clipFor select the highlighted return label button choose who will email the label we suggest havingMoreFor select the highlighted return label button choose who will email the label we suggest having stamps com send the label for. You. Select continue enter your recipients.
How long does it take to return an Iherb product?
You may return any product, purchased from iherb.com, within 60 days.
When Will I Recieve My Refund from iHerb?
When iHerb’s return department receives your order, they will let you know by email that the refund for your order has already been processed. The email usually included the percentage of the refund for your order.
What is the cheapest shipping option for iHerb?
To suit anyone’s budget and time, iHerb offer a wide variety of shipping options. iHerb offers shipping services through Global Mail (Local Post, the cheapest option), DHL, and UPS, which are a bit more expensive, but faster.
How long does it take for iHerb to process a return?
After the carrier receives your item, it will usually take up to 2 weeks (and up to 30 days or more for international returns) for iHerb’s return department to process your return order.
Where is iHerb located?
iHerb ships products from one of their two warehouses located in Kentucky or California. All orders will be shipped from one of iHerb’s warehouses depending on the end destination country.
What is iHerb responsible for?
When ordering from iHerb you are responsible for assuring the product can be lawfully imported into your country. Customers are the importers of record and must comply with all laws and regulations of the destination country.
What does "certify" mean on iHerb?
You certify, warrant and represent that the telephone number you have provided to us is your contact number and not someone else's. You represent that you are permitted to receive calls and text messages at the telephone number you have provided to us. You agree to promptly alert us whenever you stop using a telephone number. iHerb may use such means of communication described in this section even if you will incur costs to receive such messages, text messages, e-mails or other means, which may occur.
What is an affiliate link for iHerb?
The Affiliate Program is open to websites that are looking to monetize their traffic by referring sales to iHerb using an Affiliate link. Sites that are eligible to join include but are not limited to: coupon sites, loyalty sites, content sites, subnetworks, etc. To learn more about and apply to the Affiliate program, visit https://www.iherb.com/info/affiliates . Your application is subject to review and approval.
When do you participate in the Rewards Program?
Subject to the above eligibility requirements, You may participate in the Rewards Program when You purchase products offered for sale on the Site. When You complete Your first order, You will be enrolled in this Rewards Program and be deemed a participant in the Rewards Program in order to receive credits towards Your future iHerb purchases (“Rewards Credits”).
How old do you have to be to use Rewards and Reviews?
By using our Site and/or participating in the Rewards and/or Reviews Programs, you represent and agree that you are at least eighteen (18) years of age or older and are fully able and competent to agree to the terms in this Agreement or any Program terms and conditions. If you are under the age of 18, you are not permitted to use this Site or participate in any Program.
How to share a reward link?
Going to your favorite product, category page, or creating a shopping cart of Your favorite products. Next, click on the “Share” button on the top-right corner to share your Rewards Link, or
Do you transfer title to the carrier when you purchase on the Site?
To the extent you make purchases on the Site, you agree that all purchases of products are made pursuant to the respective INCOTERMS designated upon order placement. Title for any products purchased by you will transfer upon our delivery to the carrier.
Does iHerb.com offer curbside pickup?
No. Based on our last check on March 13, 2021, iHerb.com was not offering in-store pickup. Check the full discussion for updated information.
Does iHerb.com offer free returns & exchanges?
Yes. As of March 13, 2021, iHerb.com does offer free return policies. View the discussion thread for more details.
Where is iHerb shipped?
iHerb is a US company serving customers worldwide since 1996 and ships to over 150 different countries! All iHerb orders are shipped directly from our warehouses in the US located in California, Kentucky, Illinois, Pennsylvania and one in South Korea. Please see below information about the country selected.
Does iHerb ship expedited?
If expedited service is selected, iHerb will allocate the quickest and most affordable shipping option in your region.
What is iHerb’s return policy?
You are welcome to return any product within 60 days of being purchased.
When Will I Recieve My Refund from iHerb?
Once your order is received by the iHerb Returns department you will receive an email to let you know that a refund has been processed for the returned items. This email will include the amount of the refund for your records.
What Country Does iHerb Ship From?
iHerb is based in the US only, and they ship to over 150 different countries. They ship products from one of our two warehouses located in California or Kentucky. All packages will ship from one of these warehouses depending on where it is shipping to.
How long does it take to get a refund from a carrier?
After the carrier has received your item, it can take up to 2 weeks (up to 30 days or more for international) for us to receive and process your return. If you’re receiving a refund after they have received your item, it may take an additional 3-5 business days to fully process your return and issue your refund.
What is the shipping method for iHerb?
iHerb offers a wide variety of shipping options to suit your budget and timeframe. For most countries, they ship via DHL, UPS or Global Mail (Local Post).
Where is the refund/return button?
Click the “ Refunds/Returns ” button from the right side
