When did IKEA Change Return Policy?
I just noticed the US return policy was changed effective October 22, 2020. The IKEA US website states that new & unopened products can be returned within 365 days. Open products must be returned within 180 days.
Is IKEA lenient on returns?
IKEA will allow you to return any unopened, new product within a year (365 days) as long as you have proof of purchase. Not only that, but you can get a full refund.
How long do you have to return to IKEA?
365 daysHow long is the IKEA return policy period? That's why we give you 365 days to return your purchases.
Will IKEA take returns without receipt?
If you don't have your receipt, IKEA can try to use one of the following methods to find your purchase: Credit or debit card, gift card number, or an order number (if applicable).
Can I return IKEA after 1 year?
If you're not totally satisfied with your IKEA purchase you can return new and unopened products within 365 days, together with your proof of purchase, for a full refund. You may also return open products within 180 days, with your proof of purchase, for a full refund.
How good is IKEA return policy?
365 days to change your mind If you're not completely satisfied, or simply just change your mind, you can return your products within 365 days. You can return any product, even if you assembled it, as long as it's in unused and in re-saleable condition. Please provide proof of purchase and, if possible, the packaging.
Can I return IKEA furniture without packaging?
IKEA accepts returns without the original packaging within 180 days of purchase provided the item is complete and in good condition. Valid photo ID and proof of purchase are required. Typically, a full refund is given for returned items if they are in good condition even if the original packaging is missing.
Can I return IKEA product without packaging?
As long as you have your receipt, you have about six months to return opened items to IKEA. You can even make returns without the original packaging. Just make sure your product isn't dirty, stained or damaged.
Can I return IKEA furniture that has been assembled?
Assembled IKEA furniture can be returned within 180 days. ID, proof of purchase, and bank card (if used for purchase) are needed. The item must be in good condition. IKEA may give a full or partial refund or a replacement.
How do I get a refund from IKEA?
Refunds will always be made back to the original method of purchase. We will give you a full refund when products are returned to us with proof of purchase in new, unused and re-saleable condition, with the packaging. You can return most of our products to any IKEA store.
Can you return items to any IKEA store?
You can return your item to any IKEA store with proof of purchase and ideally with the original packaging. Obviously many items sold by IKEA are large so may require a pickup, which they are able to arrange for you - but this option is not available in all areas so you will need to contact IKEA.
Does IKEA do exchanges?
In-store exchanges Exchange items at any IKEA store by bringing your merchandise, photo ID, receipt (or online order confirmation) and the card you used for the purchase.
Can I return IKEA furniture that has been assembled?
Assembled IKEA furniture can be returned within 180 days. ID, proof of purchase, and bank card (if used for purchase) are needed. The item must be in good condition. IKEA may give a full or partial refund or a replacement.
Do you have to disassemble IKEA furniture to return it?
Do I Need To Disassemble IKEA Furniture Before Returning It? No, you do not need to disassemble IKEA furniture back into flatpack form to return it. According to the IKEA return policy, they will accept all assembled furniture items as long as it is in good condition and within 365 days of purchase.
How do I return a heavy item to IKEA?
You can return your item to any IKEA store with proof of purchase and ideally with the original packaging. Obviously many items sold by IKEA are large so may require a pickup, which they are able to arrange for you - but this option is not available in all areas so you will need to contact IKEA.
Can I return IKEA items to a different store?
Exchange items at any IKEA store by bringing your merchandise, photo ID, receipt (or online order confirmation) and the card you used for the purchase.
365 days to change your mind
We will be happy to give you a full refund by the same method as your original payment for products that are returned with proof of purchase in new, unused and re-saleable condition and with the packaging. Smaller orders and articles with a total weight of less than 10kg, and can fit in a parcel of 60x50x50cm or less, can be returned using CollectPlus.
Love it or exchange it
It takes time for you and your new mattress to get used to each other. That's why we give you 90 days to be sure you're compatible. If the chemistry isn't right, simply come back and choose another mattress. When you've found your perfect match, you can sleep easy for years to come with our free 25-year guarantee.
It's OK to change your mind
It’s OK to change your mind. If you’re not totally satisfied with your IKEA purchase, you can return it within 365 days, together with proof of purchase, for a full refund. Refunds will be made in the same form of payment originally used to make the purchase.
Love it or exchange it
When it comes to mattresses, we offer something special. It is important to us that you love your new mattress. So, if after a while you discover that it is too firm or too soft, just bring back the mattress and try out a new one. There's no rush. Provided the goods are not found by IKEA to be dirty, marked, damaged, or abused.
No-nonsense return policy
Return the unassembled item in its original packaging within 365 days, together with your receipt for either an exchange or a full refund.
365-day return policy
It’s important to us that you like and enjoy the products you purchase at IKEA. If you’re not satisfied with your product, or if you have simply changed your mind about it, you can return it to IKEA within 365 days.
Return policy for mattresses
We know that you can't find the right mattress in 10 minutes. Your body needs about 4 to 6 weeks to get used to the new mattress. That's why you can take your mattress home and lie on it, and you have 90 days to make sure you love your new mattress.
Can I Return Washed Bedding?
From the comments, it seems you can return washed items as someone returned washed cushions without a problem.
What About Returning Online Purchases?
When buying items from the IKEA website, your return options are slightly different.
365-day Return Policy
If you’re not totally satisfied with your IKEA purchase you can return new and unopened products within 365 days, together with your proof of purchase, for a full refund. You may also return open products within 180 days, with your proof of purchase, for a full refund.
90 day Return Policy
Mattress purchases may be exchanged for another mattress one time within 90 days.
IKEA Refund Policy for No-Receipt Returns?
IKEA is known to be flexible and might provide assistance in case you don’t have your receipt.
Does IKEA accept returns on assembled furniture?
IKEA does have a great return policy. Customers can return products up to 365 days after the initial purchase, even if the furniture has been assembled. If IKEA agrees that the product is unused and in resalable conditions, the store will issue a full refund.
Love it or exchange it
When it comes to mattresses, we offer something special. It is important to us that you love your new mattress. So, if after a while you discover that it is too firm or too soft, just bring back the mattress and try out a new one. There's no rush. Provided the goods are not found by IKEA to be dirty, marked, damaged or abused.
No nonsense return policy
Return the unassembled item in their original packaging within 365 days, together with your receipt for either an exchange or a full refund.
