What happens if one of my items breaks on IKEA?
Damaged/Faulty part – You can take just the part and your receipt to an IKEA store and we will exchange this for you. Alternatively, you can return the entire item for an exchange or a refund. If you can't make it back to an IKEA store, you can contact us and we will discuss options with you.
Do I need to disassemble IKEA furniture to return?
Do I Need To Disassemble IKEA Furniture Before Returning It? No, you do not need to disassemble IKEA furniture back into flatpack form to return it. According to the IKEA return policy, they will accept all assembled furniture items as long as it is in good condition and within 365 days of purchase.
Can you return things to IKEA without the box?
Do I Need the Original Box to Return an Item? No, you don't need the original packaging to return items. Might be a good idea to keep the box if you haven't assembled it yet as it'll make returning it easier.
Can I return an IKEA item after assembled?
Assembled IKEA furniture can be returned within 180 days. ID, proof of purchase, and bank card (if used for purchase) are needed. The item must be in good condition. IKEA may give a full or partial refund or a replacement.
Will IKEA replace broken parts?
If one of your small pieces is damaged, IKEA will supply you with a replacement free of charge.
Can you return used furniture to IKEA?
— (ABC4) – If you're tired of looking at old furniture that you bought last year from IKEA, the retailer has announced that it will now pay customers to bring back old furniture. The IKEA buyback and resell option has now been made available for 37 of its U.S. stores.
Can I return an opened IKEA item?
Normal returns Opened products can also be returned with a limit of 180 days. With your required proof of purchase, the return policy on the IKEA website states that you can receive a full refund for both open and unopened products.
Does IKEA take back packaging?
IKEA accept most of their packaging and materials back, so unwrap your purchases before making the return journey. Especially if you have small bins or live in an apartment building, bringing your rubbish back for recycling will save a lot of pain.
How do I return a large item to IKEA?
You can return your item to any IKEA store with proof of purchase and ideally with the original packaging. Obviously many items sold by IKEA are large so may require a pickup, which they are able to arrange for you - but this option is not available in all areas so you will need to contact IKEA.
When did IKEA Change Return Policy?
I just noticed the US return policy was changed effective October 22, 2020. The IKEA US website states that new & unopened products can be returned within 365 days. Open products must be returned within 180 days.
Can I disassemble IKEA furniture?
IKEA screws, dowels, and other assembly pieces can get a little weaker after being assembled, disassembled, and reassembled again. To avoid this, be very careful when you're taking your IKEA furniture apart.
Can you return an assembled cabinet to IKEA?
You can return any product, even if you assembled it, as long as it's in unused and in re-saleable condition. Please provide proof of purchase and, if possible, the packaging.
How do I return a large item to IKEA?
You can return your item to any IKEA store with proof of purchase and ideally with the original packaging. Obviously many items sold by IKEA are large so may require a pickup, which they are able to arrange for you - but this option is not available in all areas so you will need to contact IKEA.
365 days to change your mind
We will be happy to give you a full refund by the same method as your original payment for products that are returned with proof of purchase in new, unused and re-saleable condition and with the packaging. Smaller orders and articles with a total weight of less than 10kg, and can fit in a parcel of 60x50x50cm or less, can be returned using CollectPlus.
Love it or exchange it
It takes time for you and your new mattress to get used to each other. That's why we give you 90 days to be sure you're compatible. If the chemistry isn't right, simply come back and choose another mattress. When you've found your perfect match, you can sleep easy for years to come with our free 25-year guarantee.
