Can you return broken IKEA furniture?
For the quickest resolution, we recommend visiting an IKEA store with the damaged product or part(s) along with your order confirmation or receipt. If you're unable to do so, please contact the IKEA US Customer Support Center at 1-888-888-4532.
What happens if I break an IKEA piece?
Just like you would with a part that arrived in poor condition, you can take the piece that was damaged during the assembly process to an IKEA store to get your replacement or see what options are available.
How strict is IKEA return policy?
Returning Unopened IKEA Products IKEA will allow you to return any unopened, new product within a year (365 days) as long as you have proof of purchase. Not only that, but you can get a full refund.
Can I return IKEA without packaging?
You have 180 days to return opened items. As long as you have your receipt, you have about six months to return opened items to IKEA. You can even make returns without the original packaging. Just make sure your product isn't dirty, stained or damaged.
What do you do with broken IKEA furniture?
Customers email photos of their old IKEA furniture so that it can be assessed for recyclability. They can then drop off their used or broken IKEA furniture at the store, without even taking it apart, receiving a voucher for the value of the old furniture in return.
How do you fix broken IKEA furniture?
2:4717:23How To Fix Damaged IKEA Furniture - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd then come in with the phillips. Head. And gently thread that into the hole. Now most of thatMoreAnd then come in with the phillips. Head. And gently thread that into the hole. Now most of that wood glue should push down into the hole. But if some comes out no problem we'll clean it up later on.
Can I return used items to IKEA?
— (ABC4) – If you're tired of looking at old furniture that you bought last year from IKEA, the retailer has announced that it will now pay customers to bring back old furniture. The IKEA buyback and resell option has now been made available for 37 of its U.S. stores.
How do I return a large item to IKEA?
You can return your item to any IKEA store with proof of purchase and ideally with the original packaging. Obviously many items sold by IKEA are large so may require a pickup, which they are able to arrange for you - but this option is not available in all areas so you will need to contact IKEA.
Will IKEA replace damaged parts?
Regardless of your issue, you can always visit your local IKEA store and we will find a solution for you. If your item is damaged, bring you damaged item and proof of purchase.
Does IKEA give you extra parts?
It is unlikely that only specific IKEA branches tend to pack spare parts, but the extra parts may be traceable to specific factories if anyone took the time to do so.
Do you have to pay for IKEA spare parts?
Order small spare parts You can order smaller spare parts such as screws, knobs or plugs at no cost using our self-service.
Can I buy replacement parts for IKEA furniture?
We have many furniture spare parts available in store. You can ask about them at your next visit to the IKEA store.
Does IKEA give missing parts?
Find and order screws, cam locks, dowels and more for BILLY, HEMNES, POÄNG, MALM and other IKEA products. Get them free and delivered to your address within 7-10 business days.
365 days to change your mind
We will be happy to give you a full refund by the same method as your original payment for products that are returned with proof of purchase in new, unused and re-saleable condition and with the packaging. Smaller orders and articles with a total weight of less than 10kg, and can fit in a parcel of 60x50x50cm or less, can be returned using CollectPlus.
Love it or exchange it
It takes time for you and your new mattress to get used to each other. That's why we give you 90 days to be sure you're compatible. If the chemistry isn't right, simply come back and choose another mattress. When you've found your perfect match, you can sleep easy for years to come with our free 25-year guarantee.
