Return-Policy.org

intellibed return policy

by Prof. Katelyn Rosenbaum Sr. Published 3 years ago Updated 2 years ago
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Full Answer

Where can I buy an intellibed mattress?

The intelliBED mattress is available online and in a number of retail outlets. intelliBED offers a 60 day sleep trial for its mattresses if you purchase a mattress protector ($90) and use that protector during the entire sleep trial. The company requires that you try the mattress for 30 days before initiating a return.

How long does intellibed’s sleep trial last?

intelliBED offers a 60 day sleep trial for its mattresses if you purchase a mattress protector ($90) and use that protector during the entire sleep trial. The company requires that you try the mattress for 30 days before initiating a return.

What is the intellibed gel matrix?

Intellibed is one of the original mattress brands that features a 'Gel Matrix®' in their mattress. This matrix is cooling, firm, responsive, and gentle on the spine, while their underlying layers are made of supportive foam or latex and innerspring / pocketed coil support systems.

How do the intellibed models offer support?

The intelliBED models offer quality support both through the innerspring base and through the Gel Matrix top layer. Innerspring coils provide a foundation of support and bounce and help to reduce any areas in which more pressure is placed on the comfort layer.

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Can you return a mattress if you don't like it?

Most mattress-in-a-box companies have offered free, simple returns during a long “try it out” period. If you don't like the bed, you can return it and get your money back.

How long does it take to break in an Intellibed?

Because your body needs a chance to acclimate to a new surface and break in the material, we ask you keep your mattress for at least 30 days. If you are not satisfied with your mattress anytime between 30-90 days, give us a call. Intellibed will pay for return shipping and send someone to pick up the mattress.

Why are adjustable bases not returnable?

Adjustable bed bases are often not returnable at all. Other companies say they will refund the cost of the bed. This can mean their cost (what they paid, not what you paid) of the bed minus the freight charges, which will leave you with with only a fraction of your money returned.

How is Intellibed shipped?

Intellibed will send out packaging materials if needed, as well as a request to have a local company in your area contact you to set up pickup. They will package the items for you. This generally occurs about seven business days after the initial return request. From there, your mattress is shipped back to Intellibed.

Which Intellibed is best for side sleepers?

If you are looking for the best Intellibed mattress for a side sleeper, look no further than the Nightfall. The unique combination of materials is what makes the Nightfall the best mattress for the demanding sleep position of side sleeping.

Do you have to rotate an Intellibed?

We suggest rotating the bed 180 degrees every month for the first 6 months and then once every 6 months thereafter.

Do doctors recommend adjustable beds?

Many doctors advise patients with Edema to use an adjustable bed to sleep with their legs elevated above the level of their heart. Over 350 million people worldwide deal with some form of arthritic pain. People living with Arthritis can find temporary relief when using an adjustable bed.

Do adjustable beds cause back pain?

The simple answer is yes. Sleeping on an adjustable bed can worsen back pain. There are three main ways in which a home hospital bed can make back pain worse: The bed's adjustments are not used to distribute forces in a way to relieve pressure on affected areas of the back.

Can you return a Sleep Number adjustable base?

Due to their unique handling and delivery requirements, all adjustable bases are excluded from any In-Home Trial Policy and are not returnable or exchangeable.

What is the difference between Intellibed and purple?

Both Intellibed and Purple use gel-polymer technology in the top layers of their mattresses. However, whereas Purple has focused on providing price-competitive offerings, Intellibed has opted to go to the high end on price.

How heavy is an Intellibed mattress?

about 95 lbsThis bed weighs about 95 lbs.

Who owns Intellibed?

Bob RasmussenBob Rasmussen, engineer and founder of Intellibed, decided he didn't want to create another mattress manufacturing company, but create a health and sleep wellness company whose sole mission was to improve the quality of people's lives by giving them a better and more comfortable night's sleep.

Are adjustable bed bases worth the money?

For back sleepers especially, an adjustable bed frame allows you to raise your head and feet slightly for a more comfortable sleeping position. If you suffer from snoring or acid reflux, elevating your head position with an adjustable base can help alleviate symptoms that may keep you awake.

Are adjustable bases worth it?

As a general rule, people who find relief from back pain while in a reclined position tend to benefit from sleeping in an adjustable bed. An adjustable bed may be especially beneficial if you have one of the following conditions: Degenerative spondylolisthesis.

What are the pros and cons of an adjustable bed?

Pros & Cons of An Adjustable Electric BedIncreased Comfort. Electric adjustable beds provide increased comfort when compared to conventional beds. ... Pain Relief. ... Independence. ... Combat Snoring. ... Improved Sleep Quality. ... Easier Egress. ... Incompatible with existing mattress. ... More expensive.More items...

Are zero gravity beds worth it?

Yes, especially because sleeping in the zero gravity position reduces pressure on the body. The position can also improve breathing and blood flow, along with a range of other benefits. That's not to say that sleeping on a flat surface is wrong, either.

Where is the serial number on the Intellibed Sleep Genius?

Is there a serial number for the Intellibed Sleep Genius Smart Base? Yes, the serial number can be found in the owner’s manual. On the back of the battery door on the remote, and on the head and foot section of the steel bedframe rails.

How long is the Smart Base warranty?

Your Smart Base is covered by a 20 Year Hassle Free Warranty, this includes: 2 Year Hassle Free Warranty which warrants your Smart Base free from defects in materials or workmanship for a period of two years from date of purchase to the original purchaser.

How long does a gel matrix last?

Gel Matrix ® is very durable. It won’t melt or crumble. All Intellibed mattresses without adjustable bases are warranted to last up to 20 years. Azure, Sapphire Intellibed mattresses on an adjustable base are warranted to last up to 20 years. Intellibed Mattress Toppers, Kid’s Mattresses, and Gellibaby Mattresses are also warranted to last up ...

This bed is perfect

Intellibed won hands down. On our Indigo we sleep better, it cleared up our back pain, we have peace of mind about the materials used to make the bed, and it is just so comfy we can't wait to sleep in it every night. Cannot recommend highly enough!

This bed is perfect

Intellibed won hands down. On our Indigo we sleep better, it cleared up our back pain, we have peace of mind about the materials used to make the bed, and it is just so comfy we can't wait to sleep in it every night. Cannot recommend highly enough!

What is an intellibed mattress?

The intelliBED mattresses offer a unique combination of innerspring coils and a comfort layer with buckling column gel. Though it comes at a high price point, for many sleepers, this provides an extremely comfortable and supportive mattress.

How long does it take for a mattress to smell?

However, this is likely to be less than many all-foam and memory foam mattresses. Any odor is not harmful and should go away within a few hours to a few days.

How to assess durability of a mattress?

A key way in which we assess durability is by examining the internal components of a mattress, including the density of the foam that is used. intelliBED does not disclose the density of their foam transition layer. Because a mattress is only as strong as its weakest link, this gives us pause in trusting the overall durability of the intelliBED models.

What is the top layer of Intellibed?

Innovative comfort layer: each intelliBED model features the company’s proprietary buckling column gel as its top layer. Many sleepers perceive this material to have the responsiveness of memory foam but with greater resilience.

How long is the Intellibed mattress trial?

intelliBED offers a 60 day sleep trial for its mattresses if you purchase a mattress protector ($90) and use that protector during the entire sleep trial.

How long can you return a mattress protector?

Restricted return policy: the company only offers a 60-day return policy, and you are not allowed to return the mattress in the first 30 days. In addition, the sleep trial is only available if you purchase a $90 mattress protector, which you cannot return or receive a refund for.

How long is the Intellibed warranty?

The intelliBED mattress comes with a either a 20 or 30 year warranty depending on the model and depending on whether the mattress is used with an adjustable frame. During the first 10 years of the warranty period, the company will repair or replace the mattress if it has defects in materials or workmanship. After 10 years, the warranty is pro-rated. Any transportation costs associated with a warranty repair or replacement are the responsibility of the customer. Full warranty details are available online at http://www.intellibed.com/warranty/.

How long does Intellibed last?

Who Might Want To Get An Intellibed: People Who Want Their Mattress For A Long Time – The materials used in Intellibed mattresses are very high quality and they will last a long time. The company has a 30 year warranty, which to me is a big indication that the company really believes in the long-term durability of its product.

What is Intellibed mattress?

Intellibed is a company that offers a very unique line of mattresses. The most unique thing about the company is that it uses a gel material in the comfort layer that they say is better than foam at pressure relief and durability. I was excited to give one of their mattresses a try because all that I’d read about the company pointed ...

Do mattresses sleep hot?

Those Who Don’ t Like Sleeping Hot – The Intelli-Gel in the mattresses make them temperature neutral. Most people complain about foam mattresses sleeping hot. It’s not that people will sleep cool with an Intellibed. The mattresses are just temperature neutral, so people won’t sleep overly hot or cold.

Who is Joe Auer?

Joe Auer. Joe Auer is the editor of Mattress Clarity. He mainly focuses on mattress reviews and oversees the content across the site. He likes things simple and take a straightforward, objective approach to his reviews.

Do mattresses have temperature neutral?

The mattresses are just temperature neutral, so people won’t sleep overly hot or cold. People Want Both Comfort And Support, No Compromise – In most cases, comfort comes at the expense of support. This Intellibed is one of the few cases where I got amazing pressure relief and support at the same time.

Is Intelli Gel a novel feeling?

As a side sleeper, I first noticed the pressure relief from the Intelli-Gel. It’s definitely a novel feeling laying in the bed (especially the first time), but whether people like the feeling or not, there is no doubt that the pressure relief is some of the best I’ve tried.

Who doesn't want an Intellibed?

Who Might Not Want To Get An Intellibed: Those Who Have A Particular Feel That They Love – Some people absolutely love the memory foam feel or the feel of a pillowtop mattress. Intellibed mattresses have a very unique feel that is different from traditional innerspring, latex, or memory foam mattresses.

Who Are Intellibed Mattresses Best For?

Intellibed mattresses are for those that are intrigued by newer bed technology and are willing to fork over the money to try it out. Those that want more value for the money may want to look at our top mattresses ranked.

What is Intellibed's innovation?

Intellibed's innovation is their 'Gel Matrix™' technology, which is similar to other gel technology in buzzworthy mattress brands. This innovation is more responsive and contouring to the body without aggravating pressure points. However, with their very high prices for the materials and some complaints on comfort, it is very hard for customers to justify.

What is Intellibed's limited collection?

Intellibed's Limited Collection is made up of Starlight, Nightfall, and Midnight mattresses. Each of these mattresses have pocketed coil support systems for less partner disturbance, with Nightfall and Midnight having three and five zoned coil systems for more support where you need it most. While the Starlight and Nightfall both feature 1 layer of Gel Matrix®, the Midnight features 2 layers of this innovative material. All three mattresses feature a top cover made with phase-change material that helps absorb heat to provide a cool sleep surface. Overall, these mattresses get good reports from customers, but there are some problems with price value and firmness for some customers.

Is Intellibed Legacy still available?

The Intellibed Legacy is being discontinued, but may still be available at some retailers. This collection includes the Azure, Sapphire, and Indigo mattresses. The Azure mattress is the only traditional innerspring mattress made by Intellibed, while the Sapphire and Indigo mattress feature pocket coils. These mattresses range in thickness from 12'' to 16'' and feature layers of memory foam, latex, a 2.5'' layer of Gel Matrix®, and the innerspring or pocket coils. Some customers love the initial feel of their Intellibed mattresses, but there are others that had a hard time with the price and remained uncomfortable with the firmness.

Can you get a mattress into your house?

Delivery people cannot get this mattress into the house without some contact with the ground. It has plastic protection during delivery, however for the average person to move it after delivery is a lot harder than most mattresses. It would probably take four people and there are no straps to help with that process.

Does Slumber Search make money?

Some links on Slumber Search are referral links. If you use one of these and buy something, Slumber Search may make a small amount of money. More info.

Does Intellibed have a legacy collection?

Intellibed currently offers two different mattress collections, their Signature Collection and Limited Collection. Their older Legacy Collection is no longer sold through their website, but may be available at some retail stores in limited inventory. We'll go through each of them in detail:

What is Intellibed mattress?

Intellibed has tried to build a reputation for advancing the science behind mattress manufacturing, specifically with their use of gel materials to do more than help cool the mattress. The gels in Intellibeds are fused to build structure and contouring, to make mattresses soft, but firm and durable. There are 11 different Intellibeds offered ...

What is Legacy Azure?

The Legacy Azure is the baseline mattress in the entire brand. As such, it has a basic layer of memory foam at the very top of the comfort layer.

What is gel matrix?

Features a new technology called gel matrix, basically a latex-like structure made of gel. Make good use of quality materials from foam to latex and phase-change material to cooling gels. Most models come in all sizes, plus extended sizes.

What is the support layer of a hybrid?

The support layer is a thick layer of wrapped coils. Any hybrid with coils should wear well because coils are hard to wear down.

How many Intellibeds are there?

There are 11 different Intellibeds offered through three distinct collections: Legacy, Signature and Limited. Prices and mattress heights, more or less, increase as you move from one collection to the other. Also, there might be an added layer of latex from mattress to mattress. They’re all some version of a hybrid.

What is the signature collection?

The Signature Collection is the latest addition to the brands. It uses something called Tifiber Energex in some models for more support since it resists compression. The Limited Collection basically gives you a thicker layer of the gel matrix, additional foam, and latex in some of the models.

How long do you have to sleep on Intellibeds mattress before you can return it?

Trial Period. Intellibeds offers a 60-night trial and requires you to sleep on the mattress for at least 30 days before you can return or exchange it. Just so long as you initiate the return before 60 days is up, and send back the mattress without stains, tears, etc., you’ll receive a full refund.

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