Full Answer
What is Oakley's return policy?
There are dedicated Oakley stores and a complete online store where customers can purchase Oakley merchandise. Returning an item in store: If you purchased an Oakley item in an Oakley store, you can return that item with your receipt within 45 days of purchase. If the item shows excess wear Oakley will not accept returns at any time.
How do I redo my Oakley standard issue order?
Please contact Oakley Standard Issue at 1-800-525-4334. To ensure total satisfaction, Oakley Standard Issue will provide the corrected order at no charge upon receipt of the original order. To minimize processing delays, please contact Oakley Standard Issue at 1-800-525-4334 to received priority service in processing the redo.
What is the Oakley standard issue program?
Today the Oakley Standard Issue program includes a variety of items including: Besides Military Oakley sunglasses for those in the field, the SI program also includes the most popular “off duty” frames. This includes pairs like the Gascan, Holbrook, and more. Unfortunately, most new releases are excluded from the site at first.
Will altered Oakley bags void warranty?
Alteration of Oakley products will void warranty. Oakley warrants Oakley bags against manufacturer defects in material and workmanship for 1 year from the date of purchase.
What is the return policy on Oakley sunglasses?
PRODUCT RETURN PROCEDURES If for any reason, you are not satisfied with an Oakley product you bought in the last 30 days from Oakley.com you may return it in its original condition with original packaging in new and saleable condition. (Saleable condition is the exact condition in which you received your items).
What is Oakley Standard Issue Discount?
Discounts on Oakley Standard Issue 40% off Off Duty Best Sellers and Free Shipping.
How do I return my Oakley SI?
Follow these steps to submit a return: Visit https://www.luxotticacustomercare.com/oakleysi/returns and complete our online return request form. Print out the pre-paid return label that you will receive through email within 48 hours of your request and attach to the box. Take your package to your nearest UPS location.
Does Oakley have a lifetime warranty?
Oakley goggles are guaranteed from defects in workmanship and manufacturer materials and have a limited life-time manufacturer's warranty. This limited warranty is valid only to the original purchaser with a proof of purchase from an Authorized Oakley Dealer that clearly shows the purchase details.
What is the difference between Oakley and Oakley standard issue?
Oakley® Standard Issue is a dedicated division within Oakley, Inc. that is committed to serving the specific needs of the U.S. Military, Government, Law Enforcement, Firefighters and EMS professionals. Oakley's partnership with the U.S. Armed Forces began in the 1980's.
Does the military use Oakley?
Oakley® SI Eyewear for Those Who Serve We engineer the best sunglasses, ballistic eyewear, apparel, accessories, and footwear in the world, and we've been proudly serving the U.S. Military and First Responders since the 80's.
Why are Oakley sunglasses not suitable for driving?
Lenses that only react to UV light are not suitable for driving because car windscreens filter out UV, slowing and limiting the reaction of the lenses.
Can you return Oakley sunglasses without a receipt?
Oakley Return Policy Make your return within 90 days of making your purchase. Provide a receipt or anything else that shows you made a valid purchase. Read the disclaimer at the bottom of this page before making your return.
Can Oakley frames be adjusted?
You or we may adjust the arms of the sunglasses carefully, slowly and gently with your fingers or a pair of needle-nose pliers if necessary. You may also make make a small, corrective bend in one arm is also very important. The best solution is to go to an approved Oakley optical dealer to have them worked on.
Why are my Oakley lenses peeling?
Its normal. Ive had a couple returned for warranty, and eventually they all end up like that. When I visited the oakley shop in London they said that the cause was due to sweat or water being left to dry on the lenses. They strip the coating when it evaporates.
Do Oakley lenses scratch easily?
Oakley PRIZM lenses are definitely scratch-resistant, since they are made of Oakley's proprietary Plutonite – a very strong polycarbonate plastic.
How do you repair broken Oakley frames?
0:007:13Oakley Sunglasses Frame Repair - YouTubeYouTubeStart of suggested clipEnd of suggested clipInside the rubber. And then use glue to hold the pieces together and then the rope the wire servesMoreInside the rubber. And then use glue to hold the pieces together and then the rope the wire serves as a reinforcement. And it's also flexible.
How much is the Oakley law enforcement discount?
Any other agency that is related in some way to the military or law enforcement may qualify, so be sure to contact Oakley and find out. The discount is well worth the effort - many customers report discounts of up to 50 percent, although these aren't widely advertised by Oakley.
How much is military discount for Oakley?
Oakley sunglasses has a government sales website that is normally not advertised. They offer sunglasses that meet military standards at about an average 50% savings. Service members need only to register and fax a copy of their military ID to Oakley to be eligible for their discount.
Does Oakley offer law enforcement discount in store?
HOW TO GET OAKLEY SI FIRST RESPONDER DISCOUNTS. First Responders -- which includes EMTs, firefighters, law enforcement officers, and 911 dispatchers – can save at Oakley SI with special first responder member pricing.
How do I get Oakley student discount?
Oakley offers special pricing and discounts to students, although the exact amount off is unclear. To get access to these deals, verify your student status via UNiDAYS. Simply create a free account using a valid university email. Once registered, you'll receive access to special student discounts from Oakley.
RETURNS
We want you and your gift recipients to be happy with your purchases. Purchases made between October 17, 2021 and December 31, 2021 are eligible for refund based on your original method of payment through January 31, 2022. The product must be returned in its original condition with original packaging in new and saleable condition.
RETURN TO A STORE
Our Oakley Stores accept the return of your orders purchased on Oakley.com. Search for the nearest Oakley Store on our Store Locator then bring your product, proof of purchase and original packaging and we'll provide you with a complete refund.
What is Oakley warranty?
Oakley Technical Outerwear is warranted against defects in material or workmanship for 1 year from the date of purchase. Warranty is only valid with proof of purchase from an Authorized Oakley Dealer .#N#The Oakley warranty program does not cover any defects due to accidents, improper fit, improper care, negligence, normal wear and tear, the natural breakdown of colors and materials over extended time and use, rips, tears, holes, burns, pilling, and shrinking. Any alteration of the product will void warranty.#N#This warranty does not affect the legal rights of customers under applicable state or national laws governing the sales of consumer goods.
How long are Oakley gloves warranted?
All Oakley gloves are warranted against defects in material or workmanship for 100 days from the date of purchase. Warranty is only valid with proof of purchase from an Authorized Oakley Dealer Warranty is only valid with proof of purchase from an Authorized Oakley Dealer.
How long are Oakley shoes waterproof?
Limited warranty is valid for a two year period dependent upon the product purchased. Warranty is valid provided that the shoes have received adequate maintenance, have suffered no cuts, abrasions or other damage and have not been subjected to abuse, mistreatment or excessive wear. If leakage develops within the applicable Two Year Limited Warranty period, and is deemed to be a result of a defect in materials or workmanship, Oakley will replace the shoes as follows:
Is Oakley warranty valid?
Warranty is valid only with proof of purchase from an Authorized Oakley Dealer. Manufacturer’s defects will be determined at Oakley Inc.’s Discretion. Improper fit is not valid criteria for warranty. Misuse, abuse or alteration of product voids warranty.
Does Oakley warranty cover damage?
The Oakley warranty does not cover any defects due to improper use, improper repair, physical damage, neglect & improper fit.
Do Oakley goggles have a warranty?
Oakley goggles are guaranteed from defects in workmanship and manufacturer materials and have a limited life-time manufacturer’s warranty. This limited warranty is valid only to the original purchaser with a proof of purchase from an Authorized Oakley Dealer that clearly shows the purchase details.
Does Oakley cover defects?
The Oakley warranty program does not cover any defects due to accidents, improper fit, improper care, negligence, normal wear and tear, the natural breakdown of colors and materials over extended time and use, rips, tears, holes, burns, pilling, and shrinking. Any alteration of the product will void warranty.
How long does it take to return an item to Oakley?
Returning an item in store: If you purchased an Oakley item in an Oakley store, you can return that item with your receipt within 45 days of purchase. If the item shows excess wear Oakley will not accept returns at any time. Personalized items are also not eligible for return.
What is Oakley sunglasses?
Oakley is a sunglasses company that started out selling just fashion and sport sunglasses. Today the company carries an entire line of clothing and accessories with the Oakley logo. There are dedicated Oakley stores and a complete online store where customers can purchase Oakley merchandise.
How to get a return authorization number?
You must call the customer service department at 1-800-403-7449 to request an RA (return authorization) number. You will need your packing slip when calling because the representative will need information from the slip to issue the RA. Pack the items in a box with the original packaging whenever possible.
Can you return an Oakley item?
Some stores will carry the Oakley name and others are licensed affiliates. You may not be able to return an Oakley item to a store other than the one where you purchased the merchandise.
OAKLEY CUSTOM FREQUENTLY ASKED QUESTIONS
It varies depending upon the product ordered and the time of year but it takes approximately 7 business days to assemble your custom order to your chosen specification and then it is passed to our international shipping team to get it on route to you.
FAQ – HOLIDAY SUPPORT
Keep this detail in mind when making your order with pickup in Store or Same day delivery service.
What is Oakley SI?
What is Oakley Standard Issue (Oakley SI)? Oakley SI is Oakley’s discount program for U.S military service members, government employees, first responders, firefighters, contractors, and the like. Also known as the Oakley Military program, it offers discounted Oakleys, with most pairs specifically tailored for the needs ...
Is Oakley's NFL collection on the SI site?
Additionally, Oakley’s NFL collection is now available on the SI site with the typical discount.
Does Oakley offer military discounts?
But, if you’re in a foreign military/government you’re not out of luck. Oakley offers a similar international military discount through dealers in several countries including: Argentina. Australia.
Does Oakley offer SI?
Yes, the SI program even applies to your youngest family members. Oakley recently added Youth sunglasses to the Standard Issue discount program, meaning you can protect your children’s eyes with the same savings!
Can I sign up for Oakley SI?
Unfortunately, if you don’t meet the criteria above (military, government, law enforcement, etc.) you won’t be able to sign up for Oakley SI. As a part of sign-up, you must use a valid government or military email address and provide an ID as proof. So for civilians, you’re out of luck.
Does Oakley offer custom sunglasses?
Yes, Oakley Standard Issue now offers custom Oakley sunglasses. Typically, there is about a 35% discount on custom pairs compared to the normal Oakley website. And currently, they offer 11 pairs of sunglasses to be customized: Holbrook. Holbrook XL.
