Jack Erwin Returns
- Discounted products are final sale or eligible for store credit
- Full priced items may be accepted for return if the return is unused and is placed in the original box with all contents and packaging
- Additionally, the return must be sent back within 30 days
- No worn or damaged items are accepted
Full Answer
What is Jack Erwin's return and exchange policy?
Return and inspection of items may take 5-10 days, followed by 3-5 days to apply for a refund and complete the process In the case that your return does not meet the policy of Jack Erwin, a team member will notify you, and you may begin the exchange process. Jack Erwin offers exchanges within 30 days of the original purchase.
Why buy Jack Erwin boots?
A Jack Erwin boots review highlights that shoes are not limited to one passing season or style but rather designed to wear repeatedly. Jack Erwin’s shoes are a staple item made conscientiously and with a thoroughness to detail.
Where do Jack Erwin Chelsea boots come from?
Both materials originate from Portugal, where the boot is handcrafted. Jack Erwin designs the boot for comfort and covering miles with an interior pull tab, and microfoam sole. The gorgeous, sleek look is accented with a 35 mm inch leather heel. Jack Erwin offers Chelsea Boots in another style, the Quinn.
How do I return Jack Erwin?
We offer exchanges for all unworn, unaltered products within 30 days of purchase. Please contact us at exchanges@jackerwin.com to initiate the exchange process.
Where are Jack Erwin shoes made?
Products are manufactured in Portugal using Italian Nappa calfskin, whole cut suede, and buttery nubuck. Jack Erwin's shoes are designed to simplify life with elegance, quality, standard, and minimalism. With the precision in construction, they will last, keeping pace with the demands of your lifestyle.
How do Jack Erwin loafers fit?
In terms of fit and sizing, I recommend trying a half-size UP from your normal Brannock sizing. I tried this pair in my usual Brannock of 10.5D and the Jack Erwin last is far too narrow or tapered to make this size work, especially with my higher instep.