Does James Allen have a return policy?
We stand behind every item we sell and want you to be truly delighted with your purchase. If you are not 100% satisfied with your purchase, you may return it in its original, unworn condition within 30 days, for a full refund or exchange - no questions asked.
Are there return policies on engagement rings?
Most jewelers accept returned, unworn engagement rings for 30 days from the date of purchase. When you decide to return the ring, you should include the original ring documents. You need to include receipts, certificates, maintenance records, appraisals, and ring box with the engagement ring, itself.
Is James Allen trustworthy?
James Allen is a good online diamond retailer if you're looking for value. It offers a large range of diamonds and settings at fair prices. All diamonds have 360-degree videos and are certified. You can also chat 24/7 with jewelry experts for any questions.
Can I trade in my ring to James Allen?
Any loose lab created diamond purchased from James Allen can be exchanged at 100% credit for any replacement lab created diamond of at least 2x or greater value. The diamond that is being upgraded must be in original condition and accompanied by the original laboratory grading document.
Can you return engagement ring if you don't like it?
Exchange or Return It If your partner purchased the ring new, head back to the jeweler together. You could keep the center stone and have it changed to a different setting, or spend the afternoon trying on rings together until you find a completely new style that you both love.
Can you return an engagement ring if she doesn't like it?
You can return or exchange merchandise for a set number of days, usually 30, 60 or 90. The merchandise must be in its original condition. A missing prong, chipped diamond, or misshapen ring is a problem, for example. Custom designs typically can't be returned or exchanged.
Which is cheaper James Allen or Blue Nile?
When it comes to diamond prices, both James Allen and Blue Nile offer competitive prices that are 25-50% lesser than what you would pay in a typical jewelry store. Between the 2 of them, JA is a tad cheaper than Blue Nile on average but the differences are pretty much negligible in the grand scheme of things.
Are James Allen diamonds real?
As with other e-commerce jewelry stores, many question the quality of the diamonds (or whether they are real diamonds at all). But rest assured, the diamonds on James Allen are very real and run the gamut of cut, color, carat, clarity, and shape to fit everyone's budget.
What happened to James Allen?
In 2017, Allen joined the US-owned Motorsport Network and in April 2018 moved into an executive role as President EMEA. Since September 2018, he has been the Network's President, based in London, helping the business to diversify from digital media into e-sports and gaming.
Is it rude to upgrade your engagement ring?
Whether it's for an anniversary or just for a change of style, an upgrade is a great way to give new life to an engagement ring. Because the ring represents such a special moment and important relationship, any modifications should be carefully planned.
Is a 2 carat ring big?
Is a 2 Carat Diamond Considered to be Big? The average carat weight for a diamond engagement ring is about 0.9 carat, meaning a 2 Carat Diamond is definitely considered big. With 2 carat engagement rings, the diamond is noticeable and eye-catching.
How much is a 2 carat diamond worth?
$6,500 to $55,000Price of 2 Carat Diamonds The price of a 2 carat diamond ranges from $6,500 to $55,000, depending on the diamond's cut quality, clarity, color and shape.
Can you return a ring that has been sized?
Returning resized or repaired rings will depend on the company, but many will allow it as long as there is no other signs of wear and it is returned within the specified return period. Always approach the relator about any repairs necessary before looking elsewhere.
Are rings returnable?
Ring offers a 30-day refund policy from the date you receive your order to request a full refund. Here are some resources to help you with your return from our Customer Support Team.
Who keeps the engagement ring after a breakup?
the recipientMost people consider an engagement ring to be a gift and, once given, the recipient can do with it what she or he wishes. A minority of states agree and consider the ring an unconditional gift. If either person breaks off the engagement, the woman gets to keep the ring.
Can you return engagement rings Zales?
You may return your purchase within 30 days of the purchase(shipped) date. You may exchange jewelry within 60 days and watches within 30 days.
What Is the Return Policy Period?
As mentioned above, your James Allen ring only has a return policy that extends up to the first 30 days from shipment. The 30-day period will begin from the day of shipment instead of the day you purchased the ring. It accounts for the time spent manufacturing and preparing your ring, which lies on the jeweler’s part.
What Are the Terms for Returns?
Returned James Allen rings must be in new and unused condition. Once they have any damage, James Allen won’t accept your return for an exchange or a refund. The company will also not accept returned packages that are uninsured and weren’t securely packaged. Any item showing signs of wear or any alteration by a third-party jeweler is also not deemed acceptable for return.
Does James Allen Have Lifetime Warranty?
James Allen only offers one warranty offer, a lifetime warranty for all its products. The warranty policy guarantees that James Allen ships the best-quality products to your doorstep. In addition, if you receive your jewelry with obvious signs of manufacturing defects in any way, the company will fully cover the shipment at no extra cost to you.
Does the Warranty Cover Resizing?
James Allen’s warranty policy doesn’t cover ring resizing. However, the company offers a separate resizing policy if you want that for your James Allen ring. You can request to resize your ring, whether resizing down or up, within the first year since you purchase it, and James Allen will do it for you for free. However, you can only request resizing once within the first year. Any resizing request beyond that will be subject to a service fee depending on the metal used for resizing and the initial purchase amount of your ring.
How long does it take to get a refund from FedEx?
If you asked for a refund of your returned item, the money would usually take two weeks to process and reach your account based on your original purchase method.
Is James Allen a good diamond retailer?
Online diamond retailers and jewelers like James Allen give excellent deals for quality and luxury diamond pieces, better than your local brick-and-mortar shops. However, ordering your diamond online is a huge gamble, even with a reputable and world-famous reseller like James Allen. The store may guarantee the quality, but without seeing and inspecting the ring by yourself, you might not be happy with what you got when it arrives in the mail.
Does James Allen have a return policy?
James Allen prioritizes customers’ happiness and satisfaction when buying the company’s quality diamond rings. If you received your engagement ring in the mail and you’re not quite satisfied with it, whether a wrong size or design, James Allen offers a substantial return policy.
How long does James Allen return?
What Is James Allen’s Return Policy? James Allen has a generous return policy that allows you to return any purchase within 30 days of shipment for a full refund or exchange. James Allen pays for the return fee so that it doesn’t cost you extra if you are unsatisfied with your purchase.
How long does it take to get a refund from James Allen?
Once James Allen has confirmed the arrival of the returned jewelry, they will process your refund within two business weeks. The refund will be processed through the original purchase method, such as cash or credit card. If you paid for your jewelry via bank wire, you will be refunded via a company check.
What Are You Allowed To Return?
You are allowed to return most items that you are unsatisfied with to James Allen without any questions asked. However, any merchandise has to be undamaged and in a new and unused condition. If your jewelry shows obvious signs of wear and tear or is been altered or engraved in any way it will be rejected. Any alterations made on a piece of jewelry by a jeweler other than James Allen will also not be accepted.
Where Do You Send Returns?
To return an item to James Allen jewelers, you must contact their customer service department and advise the representative on the phone that you want to return your order. James Allen will email you with a fully insured FedEx 2-day label within one business day. This email will include instructions on how to safely package the jewelry and prepare it for transportation.
What Does It Cost To Return Jewelry (is it free)?
Returns are totally free and cost nothing, as James Allen emails you paid for and insured shipping label as part of the return process. The only extra costs that you might incur will be the result of damages to the jewelry that James Allen detects after the purchase has been returned.
Does The Warranty Cover Cleaning/Polishing?
The James Allen warranty does cover cleaning and polishing services for rings and other jewelry. This extends for your entire lifetime, so you can feel free to use James Allen for cleaning services for as long as you continue to use their jewelry pieces.
Does The Warranty Cover Lost or Stolen Jewelry?
The James Allen warranty does not cover lost or stolen jewelry under any circumstances. The only time where this might apply is if your jewelry never arrives or is demonstrably lost in transit as a result of a shipping error.
How often does James Allen clean jewelry?
All jewelry purchased from James Allen is eligible for a free cleaning every six months. You may also return your jewelry to our offices for free prong tightening, repolishing, rhodium plating and cleaning. Contact Customer Service at 1-877-826-9866 for more information. * Exclusions and limitations apply.
Where is James Allen's store?
James Allen has a retail location in the Georgetown neighborhood of Washington, D.C. (drop by anytime) and a 5th Avenue showroom in New York City (don’t forget to reserve in advance). We’d love to meet you there.
How much does it cost to return a gold ring?
International customers pay a small return shipping fee of $50. If more than one resize is needed or outside of the first year, a $25 fee applies to resize white, yellow, and rose gold rings, and $50 for platinum. The return shipping fee is $30 for US customers and $50 for international customers.
How often do we add diamonds to our inventory?
We add new diamonds to our inventory on a daily basis.
How to contact a symlink?
If you would like assistance with placing your order, please call us toll free at 1-877-826-9866, 24 hours a day, 7 days a week.
Does Jewelers Mutual Group have a lifetime warranty?
We have collaborated with the Jewelers Mutual Group to provide an upgraded 3-year or lifetime protection plan that protects your jewelry against even more of life’s surprises. You can purchase either one of these plans either during checkout or at any time afterward. Click here to see what’s covered and learn how to upgrade your warranty.
Does James Allen offer free shipping?
Definitely. At James Allen, we understand how important it is for our customers to see and feel jewelry - especially a piece of jewelry as personal as an engagement ring.#N#So here at James Allen, we offer free shipping on all orders, with no minimum purchase. In fact, we're so confident that you'll be impressed by the quality of our jewelry that we offer a money back guarantee. If you're not satisfied with your order, you have 30 days to return your item and receive a full refund.#N#Nervous that you've ordered the incorrect ring size?#N#That's no problem, either. We will resize your ring once for free within the first year of your purchase, including free return shipping within the U.S. and Canada for the first resize.#N#*Some rings cannot be resized and will need to be remanufactured. There will be a fee for rings that need to be remanufactured outside the 30-day return policy.
How much does it cost to return a gold ring?
International customers pay a small return shipping fee of $50. If more than one resize is needed or outside of the first year, a $25 fee applies to resize white, yellow, and rose gold rings, and $50 for platinum. The return shipping fee is $30 for US customers and $50 for international customers.
Does a new ring look like the original?
It is important to know that your new ring may not look ‘exactly’ like the original, as minor variations can occur. Upon receipt and inspection of your ring you will be notified prior to any work being done to discuss the charge to replace your ring (Effective 03/11/2019).
When was James Allen founded?
Founded in 2006, James Allen has pioneered the way consumers shop for fine jewelry online. Though shy of just a decade in the business, its founders have 60 years combined experience, and have manufactured diamonds for major retailers, including Tiffany Co... ( Full Article )
What is Oded Edelman's mission?
Their mission: to offer consumers online the highest quality diamonds and largest selection at the best price. For three generations, Oded Edelman’s family was famous for having the most discerning eye in the diamond business.