General Policies
- All furniture and mattress sales made in a showroom or online are final
- All mattresses and bedding items are not returnable
- All refunds, except for purchases made by bankcards and credit cards, are issued by check from our Corporate Office and mailed to your home. ...
Full Answer
How long does Jerome's offer free repairs?
For one (1) year from the date of delivery, Jerome's will repair free of charge any manufacturing defective merchandise located within the San Diego, Riverside, San Bernardino, Orange, and Los Angeles Counties.
How can I get help with my Jerome's order?
Need help now? Jerome’s Experts are available by phone at 866-633-4094 to help you with orders, questions, and scheduling deliveries and pickups. Shop by video with a real Jerome's Expert Stroll through a real showroom with an expert on a video call to help you find and order the perfect furniture.
What is the warranty on Jerome's bloopers merchandise?
No warranty on Jerome's Bloopers merchandise. We are not responsible for service items left at our facility for over 30 days. For Service, call (866) 633-4094.
How do I contact Jerome's expert?
Jerome’s Experts are available by phone at 866-633-4094 to help you with orders, questions, and scheduling deliveries and pickups. Shop by video with a real Jerome's Expert Stroll through a real showroom with an expert on a video call to help you find and order the perfect furniture. Protect your investment. What's covered?
Does jeromes have return policy?
As-Is Merchandise Jerome's does not accept returns. We do not deliver as-is merchandise.
Does Jerome's Furniture negotiate?
At Jerome's, Jerry has already haggled for you so that you always get the lowest prices possible. We pride ourselves for our no-haggle pricing and stick to our core family values. This means you can walk onto our showroom floor and enjoy your furniture shopping experience, instead of trying to dodge sales people.
Who owns jeromes?
the Navarra familyJerome's Furniture was founded in 1954 by Jim and Esther Navarra and is still owned and operated by the Navarra family. The 900-employee company features six Navarra family members, three of whom are third-generation retailers.
Does jeromes price match?
If you find a lower price anywhere else, we'll pay double the difference! Lowest Prices Year Round Jerome's has something better than sales—that's Jerry's Price, the guaranteed lowest price every day.
Is Jerome's Furniture Made in USA?
Furniture Made In the USA Most of Jerome's upholstery is made in Southern California and materials are from the United States. They make upholstered goods that are comfortable and long lasting, with individual coils in the seats wrapped in memory foam.
How old is Jerome's?
Jerome'sFoundedSan Diego, California, USA (1954)ProductsFurniture and MattressesServicesSame Day Delivery, eCommerceRevenueApproximately $250 MillionOwnerFamily Owned7 more rows
How old is Jerry from Jerome's?
Personal life. Jerome died in November 2001 at the age of 89.
What is the markup on furniture?
The Retail Owners Institute estimates that furniture stores can put as much as a 43.8 percent to 45 percent markup on furniture. These markups consider the costs that go into increased labor costs, rent costs, and the costs to ensure a return on the work.
How old is Jerry from Jerome's?
Personal life. Jerome died in November 2001 at the age of 89.
How old is Jerry of Jerome's Furniture?
Age 61JERRY NAVARRA. Personal: Age 61.
General Policies
See our detailed policies on Privacy, Terms of Service, Official Rules, Returns, Warranties, and Deliveries
30 Day Price Guarantee
Jerome's is committed to providing you with the best available price. We guarantee our lowest price for 30 days.
Customer Pickup Information
Our Customer Pickup/Clearance Center is 16960 Mesamint Street, Rancho Bernardo 92127.
Custom & Extended Catalog Orders
Custom Orders are according to a customer's own specifications and requirements.
As-Is Merchandise
All as-is merchandise sales are final. Jerome's does not accept returns. We do not deliver as-is merchandise.
What We Cover
Loose Seat Cushion Core. We will repair loose seat cushion cores, including parts and labor, for 1 year. Loose seat cushions must be brought to a Jerome's store or Service Center.
Exclusions
Clearance Merchandise is sold as-is. There is no exchange, refund, return, or service.
As-Is Merchandise
No, as-is merchandise is sold without a warranty. As-is merchandise includes accessories, floor models, and clearance items.
Jerome's Delivery
Yes. Currently, Jerome's delivers to San Diego County, Riverside County, Los Angeles County and Orange County. We deliver to most locations within the San Diego and Los Angeles Metro areas. Please call if you have further questions.
Service
We cannot sell a table leaf separately from the table. Each leaf is cut when the table is made; therefore, additional leaves are not available.
General Policies
30 Day Price Guarantee
Customer Pickup Information
- Our Customer Pickup/Clearance Centeris 16960 Mesamint Street, Rancho Bernardo 92127. Purchases on our web site require the purchaser to be present at the time of pickup to show valid picture ID and the credit card used.
Custom & Extended Catalog Orders
- Custom Orders are according to a customer's own specifications and requirements. Extended Catalog Orders are items not stocked in our warehouse or displayed in our stores. We order these items specific to your needs. A non-refundable 25% deposit is required to order your furniture. Manufacturer delivery dates are estimates and cannot be guaranteed. We will call you once you…
Refunds
- All sales made at a showroom or online are final. Mattresses and other bedding items are not returnable. For health reasons, drivers will not pick up mattresses that are wet, excessively soiled, or blood stained from your home. We will pick up one mattress for every mattress delivered. All refunds, except bankcards/credit cards, are issued by check...
As-Is Merchandise
- All as-is merchandise sales are final. Jerome's does not accept returns. We do not deliver as-is merchandise.