Is Joe's New Balance Outlet owned by New Balance?
New Balance does not offer its products for sale through individuals, street vendors, flea markets, or house parties. Only New Balance gear purchased from newbalance.com, joesnewbalanceoutlet.com and our authorized athletic footwear retailers is backed by our 100% Satisfaction Guarantee.
Can you return New Balance shoes after wearing them?
All New Balance items must be returned within 45 days of purchase. Here are the most important terms and conditions for returning items: Returned orders must be in new condition, as received. All products can be returned unless they are on the non-returnable list.
How do I return Joe New Balance?
Returns are accepted within 45 days from the date of the purchase. You must include your packing slip that arrived with your original purchase for processing. Please ship your return merchandise back to us via the shipping method of your choice and retain your return tracking number in case of delivery issues.
Can I return New Balance shoes without receipt?
Your purchase must have been made within the last 6 months from an authorized New Balance dealer and proof of purchase is required. If you do not have your original receipt, we suggest reaching out to the place of purchase.
Does New Balance have a satisfaction guarantee?
New Balance is committed to fitting you in the right gear to meet your goals, and as such, we back our products with a 30-day 100% satisfaction guarantee. If you aren't completely satisfied with your purchase, simply call us at 844-628-3267 and we will assist you in returning the products.
Does New Balance run small?
New Balance sizing notes New Balance sneakers fit true to size so take your normal size. New Balance shoes are made to fit directly out of the box, meaning that – unlike so many sneaker brands – they do not need to be broken in.
Does New Balance charge for return shipping?
Please note that we do not refund shipping costs associated with your original order. If you need assistance with your return please contact our Customer Care team. Need to exchange for a new size, color, or width?
Can you return crocs without a receipt in store?
Items may be returned for an exchange or refund within 90 days with receipt or proof of purchase. If you do not have a receipt or it is past the 90-day window, we cannot replace your item, but we would love to help you find a new pair.
How do I contact New Balance?
However, you can still place orders over the telephone by calling Customer Care toll-free at 1-800-595-9138.
How long do you have to return New Balance?
within 45 daysIf you aren't completely happy with your purchase, simply return it within 45 days from purchase. Returns must be in new condition, in the state you received them. Non-returnable items cannot be returned.
Does New Balance give student discounts?
Here you can verify your student status by providing an official university email. Once verified, you will gain access to an exclusive 15% off student discount code from New Balance.
How do I return a Hoka?
If you need to return an item purchased at an HOKA® retail store, please return to the store where the purchase was made. We cannot currently exchange or refund products purchased at our retail stores.
Does New Balance give student discounts?
Here you can verify your student status by providing an official university email. Once verified, you will gain access to an exclusive 15% off student discount code from New Balance.
Does New Balance have free return shipping?
Click to get a free return shipping label within 45 days of the purchase date. You do not need a NewBalance.com account to print, or email, a return label. Enter your order number and shipping ZIP code to access your order.
How do I contact New Balance?
However, you can still place orders over the telephone by calling Customer Care toll-free at 1-800-595-9138.
How long does it take to get a return from a symlink?
Returns are accepted within 45 days from the date of the purchase.
Do you have to return a return in new condition?
Returns must be in new condition, in the state you received them.
When Will I Get My Refund?
Returns are refunded within 10 business days* of receiving your returned item (s). Please allow UPS up to five business days to deliver your return to our warehouse. You can track your return using the UPS tracking number provided to you to make your return. You will receive an email confirmation once your refund has been...
How Will My Return Be Refunded?
Refunds are issued to the original form of payment within 10 business days of receiving the returned item. An email will be sent once the refund has been issued.
How Do I Make a Return?
Return to your local New Balance store or New Balance Factory store to receive an immediate refund. Be sure to bring the packing slip or a copy of your order confirmation email. OR 1. Print your FREE return shipping label - keep a copy of the tracking number for your records 2. Package the item (s) that you need...
Returns: How Do I Return a Gift I Received from NewBalance.com?
Text or Call us at (800) 595-9138 - Returns for gift purchases made on https://www.newbalance.com only
How Do I Return an Order Shipped to Me That Was Placed at a New Balance Store?
If you need to return merchandise from an order that was placed at a New Balance Store, please follow the directions on the packing slip enclosed with your order for return instructions. Return by USPS Mail using the return address label provided on the packing slip and include a copy of your packing slip. Please note: return postage is...
Returns: How Do I Make an Exchange?
1. Print out a prepaid UPS Return Label 2. Drop the package off at your local UPS location 3. Place a new order for a different size, color, or style at your convenience 4. Receive a refund to the original form of payment once the return has processed
Returns: How Do I Get a new Size or Style?
Place a new order on newbalance.com at your earliest convenience. You will be refunded to the original form of payment for returned items within 15 business days of receiving the return.
Can New Balance Athletics ship to an international address?
As a result, we do not have the authority to service international customers.
Does Joe's New Balance charge sales tax?
We are also required to collect sales tax on orders shipping to MA, MN, NJ, NY, and PA (in these states exemptions may apply). Joe's New Balance Outlet does not benefit in any way from the collection of sales tax. All collected tax is remitted directly to the appropriate taxing jurisdiction.
Does UPS deliver to APO?
Provides the combined, reliable convenience of UPS and USPS delivery. Your package is shipped via UPS and may be transferred to your local post office or continue through UPS for final delivery. Available in the 48 contiguous United States. Shipping to AK, HI, US Postal Territories and APO/FPO addresses is offered through additional shipping methods.
