Return-Policy.org

kay jewelers in store return policy

by Trent Upton Published 2 years ago Updated 1 year ago
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You can return your item at any Kay Jewelers

Sterling Jewelers

Sterling Jewelers, Inc. is an American specialty jewelry company headquartered in Akron, Ohio. The company was founded in 1910 by Henry Shaw, from LeRoy's Jewelers in Lorain, Ohio. Sterling Jewelers is a wholly owned subsidiary of UK-based Signet Jewelers Limited, having been acquired i…

store for up to 60 days of purchase or exchange it within 90 days. Watches may be returned or exchanged within 30 days. We can issue refunds from Kay.com, but exchanges must be done at a Kay Jewelers store location.

Customer Service: 800-527-8029
You can return your item at any Kay Jewelers store for up to 60 days of purchase or exchange it within 90 days. Watches may be returned or exchanged within 30 days. We can issue refunds from Kay.com, but exchanges must be done at a Kay store.

Full Answer

How much does Kay Jewelers pay in US?

The average Kay Jewelers hourly pay ranges from approximately $10 per hour for a Sales Consultant to $13 per hour for a Sales Associate. Kay Jewelers employees rate the overall compensation and benefits package 3.3/5 stars.

Does Kay Jewelers buy back jewelry?

The owner of Zales and Kay Jewelers will no longer buy diamonds and other precious gems originating in Russia – a surprise reversal that comes as companies around the world cut ties in response to the invasion of Ukraine.

Does Kay Jewelers replace lost jewelry?

Kay's gemstone guarantee states, "We will replace, free of charge, any diamond, emerald, ruby or sapphire covered by this Guarantee if it chips, breaks, or is lost from its original setting during normal wear." Other customers have complained that when Kay fixes their rings, they end up with a worse diamond than before.

Does Kay Jewelers fix jewelry?

When a piece of jewelry becomes part of your life it is natural for the metal to wear down over time, prongs to become loose or chains to scratch or break. That's why we offer KAY jewelery repair for routine services or custom design. Come in anytime for an assessment.

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Does Kay Jewelers have a return policy?

We Make it Easy to Make it Right. Returning your KAY purchase is easy. Simply return your purchase at any KAY (or any Sterling Family of Jewelers location) or return your online purchase by mail up to 30 days after your purchase was shipped. If you'd rather exchange your purchase for something new, great!

Can I return Kay Jewelers to any store?

If you purchased your item online, you can return your item to any KAY or KAY Outlet store. If there is no store near you, you may return the item by mail. Returns to the store must include the original packing slip with the item.

Can you return an engagement ring to the store?

Most jewelers accept returned, unworn engagement rings for 30 days from the date of purchase. When you decide to return the ring, you should include the original ring documents. You need to include receipts, certificates, maintenance records, appraisals, and ring box with the engagement ring, itself.

Can you return a ring that has been resized?

Returning resized or repaired rings will depend on the company, but many will allow it as long as there is no other signs of wear and it is returned within the specified return period. Always approach the relator about any repairs necessary before looking elsewhere.

Is Kay Jewelers good quality?

They are considered to be one of Sterling Jewelers' premium brands, however while the prices are certainly on the premium end of the jewelry spectrum, the quality of their diamonds is well below par.

Do Kay Jewelers have real diamonds?

They sell diamond rings, earrings, necklaces, bracelets and many other types of jewelry. It has been reported by many customers that their diamonds are not real and are actually just costume jewelry (fake).

What do I do if I don't like my engagement ring?

Exchange or Return It. If your partner purchased the ring new, head back to the jeweler together. You could keep the center stone and have it changed to a different setting, or spend the afternoon trying on rings together until you find a completely new style that you both love.

Can you return an engagement ring if it doesn't fit?

If your gorgeous new rock is a little off in size, don't worry! Engagement ring resizing is quite common. If the ring doesn't fit, it's time to head back to the jeweler to have your ring resized.

What is the etiquette for returning engagement rings?

Traditionally, an engagement ring is returned to the giver if the bride-to-be initiated the break-up or if it was mutual. If the giver ended the relationship, the wearer often keeps the ring or is given the option on what to do with the ring.

Can you return jewelry without a tag?

The item being returned must have the jewelry tag or watch authenticity tag still attached to the item. Do not remove this tag until you are certain you want to keep your item.

How much does a ring resize cost?

A jeweler can do the work in as little as two hours, though it may take up to a month if the ring has an intricate setting. A simple resize costs from $20 to $60, depending on the type of metal and region of the country. For a more complex resizing, the cost ranges from $50 to $150.

How long does it take Kays to size a ring?

Most processing times are about one day, but for some purchases, processing time can take up to 7 days. For rings that require resizing, please allow for 12 days.

Is Kay Jewelers lifetime warranty transferable?

LIMITATION ON TRANSFER: This Plan may not be transferred, and is only for the benefit of the original purchaser or gift recipient and all holders of this Plan are subject to the terms and conditions contained herein.

How long does it take Kays to size a ring?

Most processing times are about one day, but for some purchases, processing time can take up to 7 days. For rings that require resizing, please allow for 12 days.

Can I return an engagement ring to Jared?

RETURNS & EXCHANGES You can return or exchange your item at any Jared store for up to 30 days after purchase (shipped). * We can handle a return at Jared.com but exchanges must be done at one of our stores.

Are earrings returnable?

Earrings, make-up and toiletries: these items can't be returned for hygiene reasons and this may be extended to items such as underwear and swimwear. Perishable items: such as food and flowers.

Kay Return Policy in a Nutshell

Kay’s return policy specifies mandatory requirements you have to meet for a return. These differ depending on the product category. The company will consider your request if you submit it:

What Is the Company Refund Policy?

If you prefer a refund, you will receive money to the original payment method. The exceptions apply if:

How To Return Kay Jewelers Goods

Visit any Kay store, bring your item, and talk to the manager or another authorized staff member. They will complete the procedure.

Request a Return With DoNotPay

You don’t need to go through a complicated and lengthy return procedure to claim your customer rights. Sign up for DoNotPay and do the following:

Wasted Your Money on a Non-Returnable Purchase? There Are Other Methods To Earn It!

Don’t feel down if the item you got isn’t returnable—DoNotPay has many more tricks up its sleeve that will help you earn some money!

DoNotPay Is Always at Your Disposal

Our app’s mission is to take everyday admin and legal tasks off your plate so you don’t have to waste any of your precious time.

How long does it take to return a watch?

Returns and exchanges are permitted within 60 days from the purchase date for jewelry, and within 30 days from the purchase date for watches. Jewelry must be in good condition with all original certificates and accessories. Watches must be unworn, unaltered and in original condition to be accepted for return or exchange.

How long does it take to get a refund from a company?

Cash refunds over $200 are made by check issued from the corporate office within 21 days. Charge credits are issued to the original purchaser on the account to which the item was charged.

Can I return an item to Kay?

If you purchased your item online, you can return your item to any Kay or Kay store. If there is no store near you, you may return the item by mail.

How long does it take to return a watch?

Returns and exchanges are permitted within 60 days from the purchase date for jewelry; and within 30 days from the purchase date for watches. Jewelry must be in good condition with all original certificates and accessories. Watches must be unworn, unaltered and in original condition to be accepted for return or exchange.

How long do you have to return a Helzberg watch?

If, for any reason, you decide to return or exchange your purchase, you have 60 days (*30 days for unworn watches). Simply take your purchase to any Helzberg Diamonds store. To find the location of your nearest store, visit the Store Locator.

Is shipping charge refundable at Helzberg?

Shipping charges are non-refundable. If there is no Helzberg Diamonds store located near you, or you decide you want to return your purchase using FedEx, we will gladly arrange to have your purchase picked up by FedEx- at no cost to you. Just call 1-800-HELZBERG (1-800-435-9237) for instructions.

Can I return wine to Amazon?

While most wine is not returnable, contact the seller to learn more about their return policy. Pre-Paid Phone or Game Cards. Pay As You Go (or prepaid) phone cards or prepaid game cards (World of Warcraft, Xbox 360 Live, Wii Points, etc) are not returnable to Amazon.

Can you return a Pandora gift card?

PANDORA Gift cards cannot be refunded in store for cash*. Please return to your local PANDORA store for any product related queries and retain your original receipt to guarantee the manufacturing warranty on your product. Care and cleaning information for PANDORA products can be found at www.pandora.net.

Can you return flammable liquids to Amazon?

Hazardous materials, including flammable liquids or gases are not returnable to Amazon. Contact the manufacturer directly for service, warranty, return, and refund information. Jewelry and watch items with a value of $75 or more should be returned using a trackable shipping method.

ALL YOU NEED TO KNOW ABOUT RETURNS AND EXCHANGE POLICY

At Khoury Home, we take customer satisfaction very seriously and consider it a top priority. Our return and exchange policy will help you in the event a purchase does not match your expectations. If you are not completely satisfied with your purchase for any reason, you can return it for a refund or exchange (subject to the terms below).

BUNDLES

Items bought together as a bundle cannot be returned or exchanged separately.

REFUNDS

VAT can’t be refunded after 3 months from date of purchase in case of approved returns.

ASSISTANCE

If you have any questions or need additional help with returns or exchanges, please contact our Customer Service team.

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