How do I get a refund for my jomashop order?
The cost of shipping will be deducted from your total refund. You can request an RMA (Return Merchandise Authorization) number by going to the Return Center or by calling Jomashop.com. Some items on Jomashop.com may be considered special items and may have a limited return policy (please see the Special Orders section below).
What is jomashop's restocking policy for items under $4K?
Items under $4,000 USD do not have a restocking fee. Select items sold on Jomashop.com may be considered a "Special Order" and subject to a limited return policy. A "Special Order" may be:
Is jomashop responsible for lost or damaged packages?
We are not responsible for lost or damaged packages. If an order is shipping via ground shipping, the initial shipping fee incurred by Jomashop to ship the merchandise will be deducted from the refunded amount.
How long does it take to track a package with jomashop?
Please contact Jomashop to initiate a tracer within 10 business days of the item shipping from our warehouse. If the package cannot be located, the shipping carrier will process a claim for the package. Claims can take up to two weeks to process.
Does Jomashop accept returns?
If you are not satisfied with your purchase, you may exchange or return it for a refund within 30 days from shipping from our warehouse (excluding shipping and handling charges) Note: you may exchange or return it for a refund within 14 days from delivery for Pre-Owned items.
How do I return my Jomashop order?
Please call customer service to start a return on this order (877) 834-1434. If you already started a return then please check your email for confirmation.
Can I return an item I ordered online?
You must cover the delivery cost for returning unwanted goods, unless the retailer says it will pay for returns. Some retailers offer free returns labels, so you don't have to pay to return. We recommend you get proof of postage, just in case the retailer later disputes you've returned your goods.
How do I cancel an order on Jomashop?
If you would like to attempt to modify or cancel your order, please call us at (877) 834-1434. Please have your order number ready. Alternatively, you can request an order change/cancellation through our Live Chat or the Customer Service center.
Who owns Jomashop?
owner Marvin SternbergFounded in 1987 by owner Marvin Sternberg, Jomashop began as a mail order retailer, advertising a range of watches, fine china, luxury crystal and high-end pens in publications like Southern Living and New York Magazine.
Where is Jomashop located?
Brooklyn, New YorkWhere is Jomashop 's headquarters? Jomashop is located in Brooklyn, New York, United States .
How do I return my online order?
Go to the online site where you purchased your merchandise. Find and read the return policy. Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase.
How do I return an item?
0:112:07How To Return Amazon Items - YouTubeYouTubeStart of suggested clipEnd of suggested clipGo to the order you'd like to return and click the return or replace items. Button next you'll beMoreGo to the order you'd like to return and click the return or replace items. Button next you'll be asked which items you'd like to return from a list of eligible items.
How much does return postage cost?
Domestic PricesServicePricesUSPS Retail Ground®From $8.50 at the Post OfficeParcel Return ServiceFrom $3.37 for Commercial PricingGround Return ServiceFrom $7.22 for Commercial PricingMedia Mail®From $3.49 at the Post Office From $2.17 for Commercial Pricing19 more rows
Who does JomaShop use for shipping?
Shipping Guide Jomashop will gladly pay for free Ground shipping for every order valued over $100 via FedEx, UPS or USPS depending on the order. However, should you return an item, the cost of shipping will be deducted from your total refund.
How good is JomaShop?
JomaShop has a consumer rating of 4.66 stars from 8,827 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with JomaShop most frequently mention customer service, order number and great price. JomaShop ranks 1st among Watch sites.
Does JomaShop offer warranty?
Product Warranty. Jomashop.com will service every brand name watch sold on our website for a period of 1 to 5 years after purchase (see chart for exceptions). Watches that have symptoms of abnormally gaining time, losing time, or not keeping proper time will be serviced under our warranty program.
How good is JomaShop?
JomaShop has a consumer rating of 4.66 stars from 8,827 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with JomaShop most frequently mention customer service, order number and great price. JomaShop ranks 1st among Watch sites.
Does JomaShop offer warranty?
Product Warranty. Jomashop.com will service every brand name watch sold on our website for a period of 1 to 5 years after purchase (see chart for exceptions). Watches that have symptoms of abnormally gaining time, losing time, or not keeping proper time will be serviced under our warranty program.
How To Handle Jomashop Returns
The first step you need to take is to obtain a Return Merchandise Authorization (RMA) number. Do that by going to the Return Center and following the steps for the number request. Keep in mind that receiving it doesn’t guarantee that your return will be accepted.
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How long does it take for a Jomashop to process a claim?
Claims can take up to two weeks to process. When the carrier claims responsibility for the loss or damage of your shipped item (s), insurance reimbursement will be issued to Jomashop, and the replacement item (s) will be shipped out.
Does Jomashop pay for shipping?
Shipping Guide. Jomashop will gladly pay for free Ground shipping for every order valued over $100 via FedEx, UPS or USPS depending on the order. However, should you return an item, the cost of shipping will be deducted from your total refund.
Does UPS deliver to PO Boxes?
Shipping Restrictions. UPS does not deliver to PO Boxes, APO, or FPO addresses. Please select the United States Postal option for APO and FPO addresses. Air and ground shipment time frames are in business days only, and exclude weekends and/or holidays.
Does APO ship via ground?
Orders destined for delivery in the United States, however, outside of the 48 Contiguous States (eg; Hawaii, Alaska, APO, and FPO addresses) will be shipped via ground delivery. APO or FPO strictly require us to ship via the US Postal Service.
Can Jomashop replace packaging?
Jomashop reserves the right to replace the original packaging of products sold herein. Jomashop cannot guarantee a replacement of the manufacturer’s original packaging.
How long is the warranty on Jomashop watches?
Jomashop has a 1–5 year warranty for all of their watches (depending on the brand). This does not include things such as everyday wear and tear, alterations, or water damage. Essentially, it covers manufacturing defects such as inaccurate time-telling.
How many hours does the Invicta Pro Diver have?
Designed with a unidirectional rotating stainless steel bezel, the Invicta Pro Diver Men’s Watch has automatic movement, and a power reserve of 41 hours.
What is Citizen Eco Drive?
The Citizen Eco Drive Men’s Watch is a multi-purpose gadget, built with a chronograph and various adjustable times. This is a great choice for the world traveller in your family.
How many brands does Jomashop carry?
The company carries over 650 popular brands and 75,000 different items. They guarantee affordable prices for an expansive selection of accessories. Along with necklaces and sunglasses, Jomashop also offers handbags, shoes, clothing, beauty products, and more. Jomashop’s goal is to be a credible and transparent business.
What is Jomashop?
Jomashop is one of the leading online fashion retailers for accessories. They offer competitive prices for their range of men and women’s products, sourced from over 650 top fashion brands . The company has been featured in Business Insider, Men’s Journal, Insider, Town & Country, USA Today, Ask Men, The Manual, and many other publications.
Is Seiko 5 dial a solid watch?
Steel may be solid, but canvas stays put. The Seiko 5 Dial Automatic Men’s Watch brings together a stainless steel case and a black canvas strap, with a small display for the date. It’s perfect for fashion-forward dads who want to flaunt a modern accessory while taking control of the grill.
