Full Answer
What is journeys' return policy?
We allow all merchandise in new condition, with original receipt, to be returned for a full refund or exchange within 365 days of purchase. Shipping charges are excluded. To find out if your local Journeys store is open and the hours of operation, visit our Store Locator!
What kind of Shoes does journeys have?
Find Shoes for Men, Women, and Kids, and Clothing and Accessories - Journeys Has the Latest Styles of Skate Shoes, Athletic Sneakers, Boots, Sandals, Heels and More. Shop Now! JourneysJourneys Kidz
Will journeys provide customer information to third parties?
We will supply customer information to those third parties to the extent necessary to enable them to perform the services we have engaged them to provide. Journeys uses carefully selected service providers on its website to offer specific functionality that help improve the shopping experience for its customers.
Can journeys display my submission?
If your Submission is selected by Journeys to be used, it may be displayed for other users to see, together with your name and associated profile information (such as your handle and profile picture). Journeys is under no obligation to display, feature or use any Submission, but may do so at its sole discretion.
Can I return my shoes to any journeys?
Simply take your item(s), with original packaging and receipt, to your nearest store. We are happy to assist!
Can I return shoes at Journeys without a receipt?
To support our goal of "going green," Journeys no longer sends physical receipts or invoices in the box for online and in-store orders. To return or exchange in a store, simply use your order confirmation email as your proof of purchase! If you have any issues due to the lack of receipt or invoice, please contact us!
Can I return shoes after wearing them once?
Many chain shoe stores and online vendors have return policies that specify the shoes must be unworn and in the original packaging. That means that you should only wear them indoors on clean surfaces for a few days before deciding to return them. If they appear to be worn, you may not get a refund or exchange.
Are journeys returns free?
Returns to the Journeys stores are free. If you want to head down to the store to return an item, here's what you need to do: Find the nearest Journeys store. Bring the item with original packing and the receipt or order confirmation. Speak with a staff member.
Can I send my Uggs back and get a new pair?
If you purchased your UGG® product within the last 365 days, we are happy to accept a return or an exchange at no cost to you. You can return your product(s) to us by using the pre-paid shipping label located in the product(s) original packaging.
Can you exchange Uggs without a receipt?
Do I need to include a copy of the original purchase receipt to complete my return? At the current time, we do not require a receipt to process your return. We do however request that you complete the return form online, print it, and include it inside the package with your return to help us better assist you.
Do you need the shoe box to return shoes?
You should always expect goods to be returned in the original packaging only. Most people just slap the return label on the external box, in this case a shoe box.
Can you return items if the tag is off?
When you return an item without tags, chances are you will have to pay for the return shipping costs. Most retailers are not going to like the fact that the item is coming back without tags. Some will deny the return completely; others will tell you that the return shipping costs are going to be at your own expense.
Can I return something I wore?
You can return a worn item if it is faulty... this is part of your statutory rights under the Consumer Rights Act (valid for items bought after October 2015). If your item is damaged but you don't have a receipt... you still have the rights under the Consumer Rights Act to either a repair, refund or replacement.
Does journeys do price match?
Does Journeys price match? While they do not offer price matching at this time, you can always expect affordable prices and frequent sales when shopping online! And with the use of a coupon code, you can save even more to ensure you're getting the best price.
Does journeys have free shipping?
Journeys offers free standard ground shipping to the U.S. on all orders over $39.98.
What is DSW return policy?
Exchanges made within 60 days with original sales receipt or shipping invoice will be issued as a credit on the original form of payment. Exchanges made after 60 days will be issued on a merchandise credit for any difference owed. Merchandise received as a gift may be returned or exchanged.
What is DSW return policy?
Exchanges made within 60 days with original sales receipt or shipping invoice will be issued as a credit on the original form of payment. Exchanges made after 60 days will be issued on a merchandise credit for any difference owed. Merchandise received as a gift may be returned or exchanged.
How do I exchange Crocs for different sizes?
You can call us at 1-866-306-3179 to get a gift exchange set up. We will need to know the style of the footwear that you will be replacing, the reason for the exchange, and your email address. When your footwear is returned, we will be happy to send you a replacement pair.
Does buckle return?
We want you to be satisfied with your purchase. If you need to return merchandise, you may return it to one of our Buckle store locations free of charge.
How do I contact journeys?
(888) 324-6356Journeys Shoes / Customer service
What is a defective item?
A defective item is a product with an existing flaw, which was unknown at the time of purchase and is the fault of the manufacturer. This does not include normal wear and tear that occurs while using the item.
Why doesn't Journeys send invoices?
For online orders, Journeys doesn’t send printed receipts or invoices anymore because they want to go green. The order confirmation number you received in your email is enough for returns.
Can you return an item to Journeys?
How To Return an Item to Journeys. Returning an item can be troublesome, including the disappointment factor of the item not meeting your expectations. Journeys offers you the option to return unsatisfactory products in person or by mail, but each option has its disadvantages.
What do third parties collect?
Some third parties may use automated data collection technologies to collect information about you when you when you browse the Internet. The information they collect about your online browsing activities over time and across different websites and other online services may be associated with your personal information and used to provide you with targeted content. We do not control these third parties’ technologies or how they may be used. If you have any questions about targeted content, you should contact the responsible party directly or consult their privacy policies.
What is a cookie?
A “cookie” is a small file created by a web server that can be stored on your device (if you allow) for use either during a particular browsing session (a “session” cookie) or a future browsing session (a “persistent” cookie). “Session” cookies are temporarily stored on your hard drive and only last until they expire at the end of your browsing session. “Permanent” cookies remain stored on your hard drive until they expire or are deleted by you. Local stored objects (or “flash” cookies) are used to collect and store information about your preferences and navigation to, from, and on a website. First-party cookies are set by the Site, and they can only be read by the Site. Third Party Cookies are set by a party other than us.
What age does Journeys accept personal information?
If the customer is not 13 years of age or older, the information is not accepted or stored by the Site.
What is Flash cookie?
Local stored objects (or “flash” cookies) are used to collect and store information about your preferences and navigation to, from, and on a website. First-party cookies are set by the Site, and they can only be read by the Site. Third Party Cookies are set by a party other than us.
What is commercial information?
Commercial information. records of personal property, products or services (work, labor, and services, including services furnished in connection with the sale or repair of goods) purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
What are the technologies that collect data?
In addition to cookies, there are other automatic data collection technologies, such as Internet tags, web beacons (clear gifs, pixel tags, and single-pixel gifs), and navigational data collection (log files, server logs, etc.) that can be used to collect data as users navigate through and interact with the Site:
What is an IP address?
Use Of IP Addresses. An IP address is a number automatically assigned to your computer whenever you get on to the internet. Your computer's IP address is used by our Site for administration purposes and to report aggregate traffic information to our affiliates and service providers.
