How big is Your Cocoon™ by Sealy box?
Your Cocoon™ by Sealy is shipped in an easy to move 15” x 15” x 44” box. Sorry, cute dog is not included. The quality of our testing center is unmatched. We go above and beyond industry standards to guarantee our mattresses will stand up to 10 years of use. 140 years of quality. 40 million mattresses.
How long is the warranty on a Sealy conform essentials mattress?
The Sealy Conform Essentials 8” mattress has a 5 year full-replacement limited warranty, and the 10” and 12” beds have a 10 year. Does the warranty cover defective mattresses?
How long will it take for my Sealy to arrive?
Typically, your Sealy will arrive in 5 to 7 days. Do I pay for shipping? Standard shipping is free. Can I have my order shipped faster? Or shipped for Saturday delivery? Yes, although the options and costs vary depending on where you live. Call us and we can quote availability and costs for delivery options besides our free standard shipping.
Does Sealy have a warranty on indentations?
First, rest assured that it’s unlikely to happen—we’ve tested this bed extensively, and it’s proven that it can hold up for years of use. However, if it does happen, any indentations 1-1/2" or deeper are covered by the Limited Warranty. Has Sealy been product tested?
Does Sealy have a return policy?
We want to be sure you love your new Sealy mattress so we give you 100 nights to test it out by sleeping on it. During that time, if you decide you're not in love, we'll let you break up with us—and we won't pressure you. We want you to love your bed, but if you don't, we even make the return simple. No pressure.
How do you return a cocoon mattress?
Simple ReturnsStart Your Return. Submit an online Return Request with all the details about your return.We'll Reach Out. First, we'll do our best to resolve any issues you might have.Schedule Pick Up. We'll arrange to pick up the mattress, and donate it to a local charity.100% Refund.
Can you return opened mattress?
If the mattress has been unopened the customers can return it for 30 to 100 days. However, if you have unpackaged your mattress you can still return them within 30 days of purchase.
Can you return a mattress for a refund?
Yes, that's a full year to test the mattress and return it if it's not right for you. If you don't open your mattress, you can initiate a full return or a full exchange immediately. Once your mattress is opened, you'll need to wait 30 days after delivery before you can do either.
How long does it take for a cocoon mattress to expand?
48 hoursYour mattress will reach near-full shape after 1 minute. It can take up to 48 hours to fully expand, but you are welcome to sleep on your new Cocoon immediately!
How long can cocoon mattress stay in box?
How long can my Cocoon™ mattress stay compressed in its box? We recommend unboxing your Cocoon™ mattress as soon as possible. Do not leave your Cocoon™ mattress compressed in the plastic wrapping or box for more than 30 days as that can lead to damage.
Can I return a mattress if I don't like it?
Most mattress-in-a-box companies have offered free, simple returns during a long “try it out” period. If you don't like the bed, you can return it and get your money back. Seems easy, so I tried it. I had bought a mattress from a company called Tulo, but wanted to swap a medium-firmness model for a firm one.
What are my rights to return a mattress?
Returning a mattress bought in store. No matter how uncomfortable it is, if a mattress bought in a physical shop is not actually faulty or damaged, you can only return it if the retailer has a returns policy – which isn't a legal requirement.
What happens to all the mattresses that are returned?
Your returned mattress will still find a good home with someone who needs and wants it. In most cases, when state law allows it, returned mattresses are donated to charities like the Salvation Army, women resource centers, or homeless shelters.
Can you return a mattress within 30 days?
First, most brands won't accept returns during the first 30 days that you own the mattress. Known as the waiting period, these weeks ensure that you give the new bed a fair chance. Foams take time to reach their final feel, and the body's musculature can take a few weeks to adjust to a new sleeping surface.
How many days do you have to return a mattress?
It will take time for your body to adjust to your new mattress and vice versa. In fact, studies show most people experience some initial level of discomfort with their new mattress. Because of this, we ask you to sleep on it for a minimum of 21 nights to allow for this adjustment period.
What do you do if you don't like your mattress?
Depending on where you buy your bed, you'll have a couple of options:The company will send a truck to pick up your unwanted product. They'll either take it to a donation center or back to their warehouse. ... You may have to re-box your mattress and prepare it for shipment yourself. This task is often a two-person job.
How do you return a memory foam mattress?
0:004:22How to Return or Move a King or Queen size Foam Mattress Part 1YouTubeStart of suggested clipEnd of suggested clipSo once you've got the mattress bagged. Up you want to make sure that you seal the end you can use aMoreSo once you've got the mattress bagged. Up you want to make sure that you seal the end you can use a tape gun. Like that with the plastic tape you but you want to seal up the end really good.
Can you return a mattress if you don't like it?
Most mattress-in-a-box companies have offered free, simple returns during a long “try it out” period. If you don't like the bed, you can return it and get your money back.
What do dreams do with returned mattresses?
Details: Returns can be made after at least 30 days from delivery, and there are no fees. They will send a truck to deliver your mattress to a local charity. You will receive a full refund after you show them the donation receipt.
How do I return a mattress to Walmart box?
They will accept returns of mattresses within 90-days of purchase, as long as the mattress is in the original packaging and has not been opened. If you have a receipt, you can receive a full refund or store credit. Unfortunately, they will not accept returns of used mattresses as it is unhygienic to touch and re-sell.
Return Center
If you're unhappy with your Cocoon, we'll work with you to make it right.
Simple Returns
Memory Foam gets softer when it's warm. If you’re in a hurry to break in a new mattress, try keeping your bedroom a few degrees warmer.
Hassle-Free Returns
If you’re not completely satisfied with your mattress in the first 100 nights after purchase, we’ll make it right. Don’t worry—you don’t even have to put it back into the shipping box.
What our customers are saying
We love it. A little firmer than our last mattress and took some time to get used to it, but have adjusted. Bottom line, Sealy been making mattress for over a century, they should have it down!
Our Hassle Free Promise
We want to make sure you're getting the best sleep of your life. If you don't love your mattress, we'll refund your money, pick it up for free, and donate it to a local charity.
How long is Sealy ease warranty?
Sealy Ease power bases have a 3-year full parts and labor warranty with a 25-year limited warranty on the frame. If you experience problems with your power base, call us 800-821-6621 to talk to the Ease specialists at the manufacturer. They can help, whether it’s a simple question or a warranty-related issue.
Can you return a Comfort Exchange?
Note: Only one return per customer. Repeat customers do not qualify for a comfort exchange or return on a model they have previously purchased.
Can I return a Sealy mattress?
Can I return my mattress? Yes! If you’re not in love with your new Cocoon™ by Sealy mattress, we’ll give you your money back, no questions asked. We’ll arrange to pick up the mattress, and donate it to a local agency. (Don’t worry—you don’t even have to put it back into the shipping box.)
Does Sealy give money to Cocoon?
Yes! If you’re not in love with your new Cocoon™ by Sealy mattress, we’ll give you your money bac...
Do Sealy ease power bases accept returns?
While we do not accept returns on Sealy Ease power bases, we stand by their quality with compelli...
What happens if you are not the original purchaser of a Cocoon?
IF THE PURCHASE OF THIS PRODUCT WAS NOT DIRECTLY FROM COCOON BY SEALY, PROOF OF PURCHASE WILL BE REQUIRED TO DEMONSTRATE THAT PURCHASER IS THE ORIGINAL PURCHASER AND THE PRODUCT WAS PURCHASED FROM AN AUTHORIZED RETAILER, AND ELIGIBLE TO MAKE A VALID CLAIM UNDER THIS LIMITED WARRANTY.
What is a dispute with Cocoon by Sealy?
(a) This section applies to any dispute except it does not include a Dispute relating to the enforcement or validity of your, Cocoon by Sealy’s, or any of our licensors’ intellectual property rights. “Dispute” means any dispute, action, or other controversy between you and Cocoon by Sealy concerning your Cocoon by Sealy mattress or this warranty, whether in contract, warranty, tort, statute, regulation, ordinance, or any other legal or equitable basis. “Dispute” will be given the broadest possible meaning allowable under law.
What is a limited warranty on Cocoon?
This Limited Warranty is valid only in connection with the original purchase of new products and extends from the initial purchase date of the original product purchased. An “original purchaser,” for the purposes of this Limited Warranty, is an individual or entity who purchases the product directly from Cocoon by Sealy or an authorized retailer of Cocoon by Sealy products with the intent to use the product for personal consumer use and not for commercial or industrial use and not with the intent to resell the product. An “authorized retailer,” for purposes of this Limited Warranty, is an individual or entity authorized by Cocoon by Sealy to sell product directly to original purchasers.
How long is a Cocoon mattress warranty?
If removable, the cover initially provided for the Cocoon by Sealy product is warranted for ten (10) years from the date of purchase against faults in material or workmanship. Cocoon by Sealy reserves the right to repair said cover. In the event that Cocoon by Sealy replaces the cover for the mattress, Cocoon by Sealy will replace it with the current style of cover available for the mattress, which may be a different color or material than the original cover.
Does Cocoon by Sealy replace the mattress cover?
In the event that Cocoon by Sealy replaces the cover for the mattress, Cocoon by Sealy will replace it with the current style of cover available for the mattress, which may be a different color or material than the original cover.
Does Cocoon by Sealy charge for repairs?
Except as otherwise provided herein, Cocoon by Sealy will not charge purchaser to repair or replace purchaser’s mattress or flat foundation if it is deemed defective during the length of this 10 year Limited Warranty, but any transportation costs associated with repairs or replacements are purchaser’s responsibility.
Does Cocoon by Sealy require proof of mattress?
Cocoon by Sealy may require purchaser to provide proof of the quality of the foundation, adjustable bed base, or bed frame used in conjunction with the mattress if purchaser makes a claim under this Limited Warranty. Cocoon by Sealy reserves the right to invalidate this Limited Warranty if the foundation is determined, ...
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OUR HASSLE-FREE PROMISE
We want to make sure you're getting the best sleep of your life. If you don't love your mattress, we'll refund your money, pick it up for free, and donate it to a local charity.
10-Year Warranty
The quality of our testing center is unmatched. We go above and beyond industry standards to guarantee our mattresses will stand up to 10 years of use.
How long does it take for Sealy to arrive?
Typically, your Sealy will arrive in 5 to 7 days.
How long is the Sealy 8" mattress warranty?
The Sealy Conform Essentials 8” mattress has a 5 year full-replacement limited warranty, and the 10” and 12” beds have a 10 year.
How do I clean a Sealy mattress?
How do I clean my mattress? Keeping your Sealy bedding clean is simple with the use of a protective mattress pad. Vacuuming is the only recommended cleaning method. If you must clean a stain, use mild soap with cold water and apply lightly!
How to keep Sealy mattress clean?
Keep your Sealy mattress clean. We suggest using a mattress pad; please visit www.sealybedding.com for more information on mattress pads. Don't allow your mattress to get wet. Protect it from water or other liquids. Don’t use dry cleaning fluid of any type on your mattress. These chemicals could damage some of the comfort and upholstery materials.
How deep do Sealy sheets fit?
You can find deep-pocketed sheets in most retail stores today, or look for Sealy sheets with the exclusive border that can fit any mattress up to 21 inches deep.
What does quilting mean on a Sealy mattress?
The quilting design on a Sealy mattress cover helps determine the firmness or plushness of the sleep surface. If a quilting design is small and close, the bed will tend to feel firmer; if the design is large and spread out, the bed will usually feel more plush. Remember, when you purchase a Sealy Posturepedic sleep set, you get the correct support you need, regardless of comfort level or price.
Does Sealy come in all sizes?
Yes! Sealy realizes people come in all different sizes. Contact your local retailer for the following non-traditional mattress sizes:#N#California King 72" x 83"#N#Full X-Long 53" x 79"#N#Twin X-Long 38" x 79"#N#*Dimensions of each individual mattress may vary.
