joybird return policy

Joybird Return Policies

• Trial/Returns: 14 days for free returns, 365 trial
• Financing: Financing available at checkout
• Warranty: 3 years for external fabric, lifetime warranty for foundational elements
• Where It’s Made: Mexico

Full Answer

How long does Joybird take to ship sofas?

Joybird sofas typically ship in 1 to 2 weeks, however, some customizations will take longer to ship. Unlike other companies that just drop your sofa off at the curb, Joybird offers you the option of white glove delivery service which includes the delivery, unpacking your item and bringing it inside to stage where you like.

Where can I buy Joybird in the US?

If you’re in Brooklyn, Washington D.C. or Chicago, you can go and visit a Joybird showroom in person during regular business days and hours (which includes all 7 days of the week for them). Otherwise, you can browse their online selection.

What is Joybird furniture?

Joybird is an online furniture company that specializes custom-made, hand-crafted home furnishings that meet the unique tastes of its customers. Joybird’s mission is to create high-quality, custom furniture at reasonable prices.

What is the most popular Joybird sofa?

As we mentioned before, Joybird has expanded into other pieces of furniture, but this review primarily focuses on sofas, loveseats and sectionals. What is the most popular sofa from Joybird? The Lewis Sectional. Price: Starts at $2395; Sofa Dimensions: 108” x 60” x 32” Seating Dimensions: 101” x 48” x 18” Arm Height: 4” x 28”

What is Joybird return policy?

We offer a 90-day return policy to help ease the stress of buying sight unseen. You've got 90 days after delivery to send it back to us and get a refund, minus shipping & a 10% restocking fee, calculated off the subtotal of your order. Cancel your order within 24 and you will receive a full refund.

What does Joybird do with returned furniture?

As part of our ongoing commitment to sustainability, Joybird has partnered with FloorFound to create New to You, a marketplace for our returned furniture items, to deliver an incredible value to you while also having a positive impact on the planet.

Does Joybird make quality furniture?

Joybird was founded on the idea of higher quality furniture with custom options for less money. Customers have described high quality furniture since their inception in 2014, with high quality fabric and sofas that last.

Where does Joybird make their couches?

Tijuana, MexicoPrivately-owned Joybird is the trade name of Stitch Industries, established in 2014 and headquartered in Commerce, Calif. The company manufactures its custom, mid-century modern upholstered furniture in Tijuana, Mexico.

How do I get a refund from Joybird?

If you need to cancel your initial order, you must cancel within 24 hours in order to receive a full refund. If you need to cancel after 24 hours of the initial order and before the item is delivered, you will receive a full refund, minus a 5% processing charge.

How do I cancel an order on Joybird?

Please give our customer service department a call at 888-282-0842 or submit our contact form and one of our representatives will gladly assist you.

Is Joybird owned by lazyboy?

The midcentury modern, millennial-focused e-commerce furniture retailer and manufacturer Joybird will become a wholly owned subsidiary of La-Z-Boy in the second quarter of fiscal 2019. Joybird had reported annual revenue last year of approximately $55 million.

Is Joybird ethical?

Made ethically in Mexico, where employees receive fair wages and a safe working environment, each piece is made with responsibly sourced wood and is paired with 100 percent hypoallergenic fibers or eco-friendly foam. And for every order, Joybird helps plant more trees than what was used in manufacturing your piece.

Are Joybird sofas comfortable?

The Joybird is deeper than other couches I've had in the past, which I really like for sitting, but especially sleeping or lying down. The arms of the couch have a nice give to them and plenty of foam padding, so they are equally as comfortable for sitting back into them.

Is Joybird furniture non toxic?

Our eco-friendly promise Our solid wood furniture is constructed from responsibly forested maple, cherry and walnut. We even strive to use non-toxic materials and finishes, including our water-based, low-VOC stains and glues.

What type of leather does Joybird use?

Top-Grain LeathersTop-Grain Leathers All our leathers are top-grain, a high standard within the furniture industry. Made from the top layer of the hide, top-grain leather is the most durable and flexible with lots of natural character.

Is Joybird Made in USA?

With corporate headquarters in Los Angeles, warehouse distribution in San Diego, and manufacturing facilities in Tijuana, Mexico, Joybird strives to reduce our carbon footprint and help grow local communities by providing well-paying jobs, benefits, and a family culture like no other.

Where does Joybird ship from?

Paving the way. With corporate headquarters in Los Angeles, warehouse distribution in San Diego, and manufacturing facilities in Tijuana, Mexico, Joybird strives to reduce our carbon footprint and help grow local communities by providing well-paying jobs, benefits, and a family culture like no other.

How long does it take to get a Joybird couch?

Your furniture will be in transit for approximately 7-14 business days, depending on its final destination within the contiguous United States. Once your furniture arrives at the delivery hub in your area, you will be contacted to schedule an in-home or curbside delivery.

What are cloud sofas?

THE CLOUD SOFA It's basically one giant, luxurious hotel pillow. Unlike synthetics, the down filling creates a super dense cushion that you sit on and then sink into. But vegans and those with allergies beware: Real down = real feathers.

Does Joybird ship to Canada?

Bari Pulles‎Joybird Thanks for your interest. At this time we do not ship directly to Canada, but we have many customers who have it shipped close to the border where they make their own arrangements.

What is your return policy?

We offer a 90-day return policy to help ease the stress of buying sight unseen. You’ve got 90 days after delivery to send it back to us and get a refund, minus ...

Can I exchange my item for a different model?

We do not offer exchanges. You may order a new item and return the item that you do not care for within the return window. Payment for the new item would be tak...

I need to cancel my order, what can I do?

We’re bummed to see you go! Please give our customer service department a call at 888-282-0842 or submit our contact form and one of our representatives will gl...

I haven't received my refund, who do I contact?

Please contact customer service at 888-282-0842, once your return has been picked up for immediate refund processing. Once the refund is issued, allow up to fiv...

Return Policy

Our recommerce items are open-box, floor models, and returns, and we do our best to communicate the current status of the item, including information on known scratches, dents, blemishes, dings, or any other defects.

Cancellation Policy

We will honor cancellations within 24 hours of the order being placed. After 24 hours, a 25% restocking fee will be incurred. Once an item ships, we cannot honor a cancellation request.

Shipping Rates

Shipping cost is calculated during checkout and is based on the items you purchase. The amount will be displayed after you enter the shipping destination address. The items are ready to be shipped from our warehouse directly to you. A member of our carrier network will be in contact to schedule a delivery time that works best for you.

What does the warranty cover?

Every Joybird-manufactured product is covered under a limited lifetime warranty. This includes most of our upholstered furniture such as sofas, chairs, sectionals, benches, ottomans, daybeds, sleepers and chaises. Warranty coverage does not apply to our home décor items such as pillows, throws, rugs, poufs, wall decor, and lighting.

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How long does it take to get a refund from a health insurance plan?

If cancelled within (30) days, You will receive a refund equal to the purchase price of this Plan. After thirty (30) days, You will receive a pro-rated refund based on the portion of the coverage period that has expired minus the cost of any claims paid.

How long is a SCS reselection credit good for?

Your Reselection store credit is only valid for 60 days after notification by SCS.

How long is the furniture protection plan valid?

It is valid for a period of five (5) years (“the Term”) from the delivery date of Your new furniture. It is not renewable and is non-transferable.

Straight from us to you

While most of our competitors charge an arm and a leg for shipping, our shipping options are straightforward and affordable for all orders to any destination within the contiguous United States, except to P.O. boxes. Learn more about our range of shipping and delivery options, and choose the method that’s right for you:

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How long does Joybird return?

Joybird offers a 14-day, free return policy that includes a pickup by a team who will help re-package the item. Orders under $7,500 can be returned to us for a full refund. Orders $7,500 and over can be returned, but they’ll deduct a 20% return processing fee from your refund.

How long does it take for Joybird to ship?

Joybird sofas typically ship in 1 to 2 weeks, however, some customizations will take longer to ship. Unlike other companies that just drop your sofa off at the curb, Joybird offers you the option of white glove delivery service which includes the delivery, unpacking your item and bringing it inside to stage where you like.

How much are sofas and couches from Joybird?

Overall, the price for a sofa ranges from $1200 to $3500, so it is fair to say that their prices are representative of higher price points and budgets. On the lower end is your typical three seat sofas and loveseats. On the higher end are oversized sectionals and leather, luxury sofas.

How long do Joybird sofas last?

Joybird sofas, if used reasonably, can last many years. Joybird creates high quality furnishings made with heavy-duty, durable materials. Given that Joybird handcrafts its items, you can be sure that quality craftsmanship goes into each piece and this type of construction tends to last longer than furniture made on assembly lines.

What is Joybird furniture?

Joybird is an online furniture company that specializes custom-made, hand-crafted home furnishings that meet the unique tastes of its customers. Joybird’s mission is to create high-quality, custom furniture at reasonable prices. The brand goes the extra mile with options for you to tailor your item to your exact needs and specifications.

Is the Joybird sectional a good size?

Customers love the comfort level of this sectional and its seat cushions and back cushions. It’s also a good size, which makes a great place for family lounging for movie night. For this, and more, we see this as the most popular Joybird couch.

Does Joybird have a sectional?

Joybird does offer a variety of different couch types including sofas, sectionals , sleeper sofas, loveseats, chaises, and daybeds. You may find these items range quite a bit in price. As we mentioned before, Joybird has expanded into other pieces of furniture, but this review primarily focuses on sofas, loveseats and sectionals.