Return By Mail
- If there is damage to an item upon delivery, call our contact center immediately at 1-800-527-8029 for assistance.
- Please read the information on your original packing slip.
- Pack the item securely. ...
- If you do not have your original packing slip, please provide us with your name, address, phone number, email address, and order number.
Full Answer
How much does Kay Jewelers pay in US?
How much does Kay Jewelers in the United States pay? The average Kay Jewelers salary ranges from approximately $19,715 per year for Customer Service Representative to $59,242 per year for Ultrasonographer. Average Kay Jewelers hourly pay ranges from approximately $8.34 per hour for Third Key Manager to $16.02 per hour for Assistant Manager.
Does Kay Jewelers buy back jewelry?
Short Answer. Kay Jewelers does not have an in-store buyback program for rings or other jewelry, but does have a mail-in program for gold and platinum jewelry called the Kay Jewelers Gold Exchange. Below, we explain the KAY Gold Exchange program, plus the retailer’s return policy and diamond trade-in program.
Does Kay Jewelers fix jewelry?
When a piece of jewelry becomes part of your life it is natural for the metal to wear down over time, prongs to become loose or chains to scratch or break. That's why we offer KAY jewelery repair for routine services or custom design. Come in anytime for an assessment.
Is Kays jewelry good jewelry?
Wide inventory – Having many stores across the county, there is a fairly wide range to choose from at Kay Jewelers. This does not mean though that there is a wide range of good quality diamond engagement rings. Reliable site – While the quality is in question, the Kay Jewelers site is fairly reliable.
Can you return jewelry at KAY?
Simply return your purchase at any KAY (or any Sterling Family of Jewelers location) or return your online purchase by mail up to 30 days after your purchase was shipped. If you'd rather exchange your purchase for something new, great!
Can you return jewelry to Kay Jewelers without a receipt?
Use the original package, if possible. Enclose the original or a copy of the packing slip. If you do not have your original packing slip, please provide us with your name, address, phone number, email address, and order number. All return shipping charges must be prepaid.
How do I get a refund from Kay Jewelers?
Customer Service: 800-527-8029 You can return your item at any Kay Jewelers store for up to 60 days of purchase or exchange it within 90 days. Watches may be returned or exchanged within 30 days. We can issue refunds from Kay.com, but exchanges must be done at a Kay store.
Are engagement rings returnable?
Most jewelers accept returned, unworn engagement rings for 30 days from the date of purchase. When you decide to return the ring, you should include the original ring documents. You need to include receipts, certificates, maintenance records, appraisals, and ring box with the engagement ring, itself.
Can you return Jewellery?
Contact the jeweller straight away and report the problem. If you bought the jewellery locally, visit the jeweller. Take the item, the packaging (if possible) and any proof of purchase with you. If you cannot take the item back to the shop, either phone or write to the trader who will normally ask to inspect the item.
Is Kay Jewelers good quality?
They are considered to be one of Sterling Jewelers' premium brands, however while the prices are certainly on the premium end of the jewelry spectrum, the quality of their diamonds is well below par.
Can you return earrings?
Earrings, make-up and toiletries: these items can't be returned for hygiene reasons and this may be extended to items such as underwear and swimwear.
How long does it take Kays to size a ring?
Most processing times are about one day, but for some purchases, processing time can take up to 7 days. For rings that require resizing, please allow for 12 days.
Can you return engagement ring if you don't like it?
Exchange or Return It If your partner purchased the ring new, head back to the jeweler together. You could keep the center stone and have it changed to a different setting, or spend the afternoon trying on rings together until you find a completely new style that you both love.
Can you return an engagement ring if she doesn't like it?
You can return or exchange merchandise for a set number of days, usually 30, 60 or 90. The merchandise must be in its original condition. A missing prong, chipped diamond, or misshapen ring is a problem, for example. Custom designs typically can't be returned or exchanged.
Is it OK to ask for an engagement ring back?
If the receiver breaks off the engagement, he can ask for the ring back. Most states, however, view an engagement ring as a semi-contract, or a “conditional gift.” In this view, the ring is given with the understanding that the couple will get married in the future and symbolizes a verbal contract.
Can earrings be returned?
Earrings, make-up and toiletries: these items can't be returned for hygiene reasons and this may be extended to items such as underwear and swimwear.
How long does it take Kays to size a ring?
Most processing times are about one day, but for some purchases, processing time can take up to 7 days. For rings that require resizing, please allow for 12 days.
Is Kay Jewelers lifetime warranty transferable?
LIMITATION ON TRANSFER: This Plan may not be transferred, and is only for the benefit of the original purchaser or gift recipient and all holders of this Plan are subject to the terms and conditions contained herein.
Can I return an engagement ring to Jared?
RETURNS & EXCHANGES You can return or exchange your item at any Jared store for up to 30 days after purchase (shipped). * We can handle a return at Jared.com but exchanges must be done at one of our stores.
How long does it take to return a smartwatch?
You may return your purchase within 30 days of the purchase date. You may exchange jewelry within 60 days and watches within 30 days. Returns and exchanges are not allowed on special ordered watches, custom designs, ear piercing earrings, gift cards, merchandise received via the Jewelry Replacement Plan and casino gift certificate purchases. Jewelry must be in good condition and watches unworn, unaltered and accompanied by the original packaging, warranty and instructions. Prior to returning a smartwatch, we require the removal, un-syncing and deletion of all data stored on the product.
How long does it take to exchange a Progressive Lease gift card?
Exchanges Accompanied by Gift Receipt – You may return your item for a gift card within 30 days of the purchase date. You may exchange jewelry within 60 days and watches within 30 days. This excludes purchases made with Progressive Lease.
Is a refund credited to the same tender as the original purchase?
All refunds are credited to the same tender as the original purchase.
How long does it take to return a Kay gift?
Simply return your purchase at any KAY (or any Sterling Family of Jewelers location) or return your online purchase by mail up to 30 days after your purchase was shipped. read more
Does Kay Jewelers offer curbside pickup?
No. Based on our last check on March 16, 2021, Kay Jewelers was not offering in-store pickup. Check the full discussion for updated information.
Does Kay Jewelers offer international shipping?
No. Based on our last check on March 16, 2021, Kay Jewelers was not offering international shipping policies. Check the full discussion for updated information.
How long does it take to return a Kay bracelet?
If for any reason you are not satisfied with your purchase, you may return it within 60 days to any Kay Jewelers location or kay.com. You may also exchange it within 90 days of purchase at any Kay Jewelers .*
Where to find return reason on packing slip?
Indicate the return reason in the Return Reason column on the front of the packing slip next to the line item you are returning.
How long do you have to return a Helzberg watch?
If, for any reason, you decide to return or exchange your purchase, you have 60 days (*30 days for unworn watches). Simply take your purchase to any Helzberg Diamonds store. To find the location of your nearest store, visit the Store Locator.
Is shipping charge refundable at Helzberg?
Shipping charges are non-refundable. If there is no Helzberg Diamonds store located near you, or you decide you want to return your purchase using FedEx, we will gladly arrange to have your purchase picked up by FedEx- at no cost to you. Just call 1-800-HELZBERG (1-800-435-9237) for instructions.
Can you return a Zales item?
Zales.com is dedicated to delighting you with your jewelry purchase and our services. If for any reason you are dissatisfied with your purchase, you may return your item based on our Guest Return and Exchange Policy.
Can I return wine to Amazon?
While most wine is not returnable, contact the seller to learn more about their return policy. Pre-Paid Phone or Game Cards. Pay As You Go (or prepaid) phone cards or prepaid game cards (World of Warcraft, Xbox 360 Live, Wii Points, etc) are not returnable to Amazon.
Can you return a Pandora gift card?
PANDORA Gift cards cannot be refunded in store for cash*. Please return to your local PANDORA store for any product related queries and retain your original receipt to guarantee the manufacturing warranty on your product. Care and cleaning information for PANDORA products can be found at www.pandora.net.
