Return-Policy.org

keurig return policy

by Tressie Carroll Published 2 years ago Updated 2 years ago
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Returns Policy
If you're not satisfied with your Keurig® coffee maker, you can return it within 30 days of purchase. To start the process, kindly contact our Customer Service department at 1-800-361-5628 or email us using this form. Customers are responsible for the return shipping fees.

Full Answer

Why does Keurig ask for proof of purchase?

Keurig will ask for proof of purchase under the warranty terms. However, we have found from our readers Keurig doesn’t always insist upon this. In particular, if you received the brewer as a gift and didn’t receive a gift receipt with it. As part of any exchange or repair, they will cover the shipping costs.

What is the return policy for K-Cups?

Customers are responsible for the return shipping fees. The credit will be processed within three to four weeks. The credit will be posted to the associated credit card used to make the purchase. Beverages, including K-Cup ® pods, ground coffee, and whole-bean coffee cannot be returned once they’ve been purchased.

Do I need to register my Keurig?

If you want to register your brewer, check our Keurig Registration article for more information. Keurig covers their K-Cup brewers for everyday home use, and their assurance is that it will work as it should with no defects in either how they put it together or the material and components used in that assembly.

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Does Keurig have one year warranty?

Keurig Green Mountain, Inc. (Keurig) warrants that your brewer will be free of defects in materials or workmanship under normal home use for one year from the date of purchase.

Do Keurigs have lifetime warranty?

Do Keurigs have a lifetime warranty? No, Keurig does not offer a lifetime warranty for coffee makers.

How do I get a free Keurig replacement?

However, should the need arise for warranty servicing, simply call Keurig Customer Service at our toll free phone number 1.866. 901. BREW (2739).

Can I return my broken Keurig to Costco?

All other consumer goods: 100% Satisfaction Guarantee. This means if you buy a Keurig coffee maker and it breaks down 14 months after you bought it (and it will), you can bring it back into Costco for a full refund.

How do I return a broken Keurig?

If returning a brewer, please have the brewer serial number available at the time of your call. We are available 7 days a week 7 a.m. – 10 p.m. EST at 866-901-BREW (2739). Keurig.com brewer purchases carry a 30-day Money Back Guarantee.

How long do Keurigs usually last?

three to five yearsMost Keurig customers say that their machines typically last for three to five years. But here are some other signs that might let you when to replace your Keurig before then: Your coffee doesn't come out piping hot.

How often should you get a new Keurig?

What is the lifespan of a Keurig coffee maker? On average, a Keurig coffee maker that is used daily has a lifespan of approximately 5 years. That said, the manufacturer offers a one year guarantee on defects in materials or the working of the machine.

Why do Keurigs always break?

Those little holes are likely clogged with mineral build-up and debris, even though that may not be able to see that. Wiggle the paperclip while inserted in each of the holes. You won't break anything because these are not working parts—only holes through which the water is dispensed that get clogged up.

How do I know if my Keurig is under warranty?

However, should the need arise for warranty servicing, simply call Keurig Customer Service at our toll-free phone number 1.866. 901. BREW (27391.

Can you return a Keurig to Walmart?

Walmart's return policy Our easy returns allow you to conveniently return items for free by mail, a scheduled pickup from your home, or in-store. Normally, items purchased in our stores or on Walmart.com may be returned or exchanged within ninety (90) days of purchase with or without a receipt.

Can I return an item to Costco after 2 years?

Costco is known for having a very generous return policy. Members can return almost any product at any time if they are not satisfied with it. Some members, however, may see this as an opportunity to return worn or used items several years after buying them.

Can I return Keurig to Kohls?

No problem! We will accept most returns up to 180 days after the original purchase date, with or without a receipt.

Can my Keurig be repaired?

The home line of Keurig machines cannot be repaired as parts are not available, aside from the drip tray, the k-cup holder and sometimes the water tank. The home line of Keurig is really designed to be throw away and they do not last forever.

Can you return a used Keurig?

If you're not satisfied with an accessory, you can return it within 30 days of purchase. To start the process, kindly contact our Customer Service department at 1-800-361-5628 or email us using this form. Customers are responsible for the return shipping fees.

What do I do with my old Keurig?

Can you recycle old coffee makers? Yes, and please do! If you're wondering where to recycle coffee makers or where to throw away a keurig machine, look up your local small appliance recycling center or one of the many thrifting and Goodwill stores that would take it.

How often should you get a new Keurig?

What is the lifespan of a Keurig coffee maker? On average, a Keurig coffee maker that is used daily has a lifespan of approximately 5 years. That said, the manufacturer offers a one year guarantee on defects in materials or the working of the machine.

How long is the warranty on a Keurig?

(Keurig) warrants that your brewer will be free of defects in materials or workmanship under normal home use for one year from the date of purchase. It is recommended that you register your brewer by connecting your brewer to Wi-Fi ® according to the instructions provided, which will automatically register your brewer. Alternatively, you can visit Keurig.com/register, or fill out and return the warranty card enclosed with your brewer so that your purchase information will be stored in our system. Keurig will, at its option, repair or replace a defective brewer without charge upon its receipt of proof of the date of purchase. This warranty only applies to brewers operated in the United States and Canada. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state and, in the case of Canada, from province to province. Only the use of Keurig ® K-Cup ® brand pods and accessories will guarantee the proper functioning and lifetime of your Keurig ® brewer. Any damage to or malfunction of your brewer resulting from the use of non-Keurig ® pods and accessories may not be covered by this warranty or may result in a service fee if the damage or malfunction is determined to be caused by such use.

What is the number to call for a Keurig brewer?

However, should the need arise for warranty servicing, simply call Keurig Customer Service at our toll free phone number 1.866.901.BREW (2739). Please do not return your brewer for servicing without first speaking to Keurig Customer Service to obtain a Return Authorization. Keurig ® brewers returned without a Return Authorization number will be returned to the sender without servicing.

How to use a keurig warranty?

So if you want to use your Keurig warranty, all you need to do is get in touch with Keurig by calling them on 1-866-901-BREW (2739) – this will get you through to their Customer Service center. They also ask, please don’t return a machine to them until you have received an ATR number – or an Authorization to Return number. They won’t touch the brewer unless it has one, so make sure that you have an ATR before shipping it back to them if they will repair your machine.

Does Keurig cover K cups?

Keurig covers their K-Cup brewers for everyday home use, and their assurance is that it will work as it should with no defects in either how they put it together or the material and components used in that assembly. So, in other words, it should work as they describe it on the box!

Does a keurig void warranty?

We want to highlight any repairs carried out on your brewer that Keurig does not do will void the warranty. So PLEASE DO NOT attempt any repairs on your machine if you are still under their warranty. We mention this in several places on our site, but we wanted to make sure you saw it here too. We repeat this message because, regularly, we hear from readers who are looking at making repairs, but when we ask, they are, in fact, still covered by the warranty.

Is a keurig machine commercial?

Keurig also excludes commercial use, say in an office or for clients at the hair salon. They will, of course, exclude any damage caused by the machine being dropped or mishandled. For example, if you are shipping the brewer as part of moving home, this will not be covered.

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