No manufacturer warrants or guarantees comfort, nor can Kittle's. Mattresses cannot be exchanged or returned without authorization from the manufacturer. Acceptance of the delivery of any Mattresses finalizes the sale and no pick-ups, returns, or refunds can be made.
Full Answer
What is kittenish’s return policy?
Additionally, all applicable fees incurred by Kittenish will not be refunded. Any item (s) marked FINAL SALE or purchased on SALE/DISCOUNT Damaged, washed, worn, or altered items; items returned with deodorant, makeup, smoke, perfume and/or stains
What is the return policy for items purchased on sale?
WHAT IS YOUR RETURNS POLICY? Items must be returned within 45 days of receiving your order. Items must be unworn and unwashed. Grooming products, pierced jewellery or swimwear (if the hygiene seal has been removed) cannot be returned for health and hygiene reasons. Shoes must be tried on indoors. Items must have all tags attached.
Can I return an item to PrettyLittleThing?
Any returns must be made at your own cost however you must obtain you proof of postage until you have received your refund, just in case your order is lost on its way back to PrettyLittleThing. HOW LONG DO I HAVE TO RETURN AN ITEM? For our American friends, please return unsuitable items within 45 days of receiving your order.
Why Kittle's in-Indiana's home?
Indiana owned and operated since 1932, Kittle's has furnished more Indiana Homes with furniture and mattresses than any other company - that's why Kittle's in - Indiana's Home Team! Sign up today for the latest news, hot trends and exclusive offers only available to our subscribers.
Does Kittle have tie downs?
Can you cancel an order if it has a pricing error?
Can you order online at Kittles?
Cancellation Policies
Please refer to the back of your sales ticket for full details. SPECIAL ORDERS: This merchandise is being manufactured especially for you.
Service Policies
At Kittle's we are committed to insuring your satisfaction through our Service Department. We will provide repair service for manufacturer defects under the terms stated in the manufacturer's warranty.
Pickup Policies
When making arrangements to pick-up merchandise, please call ahead to verify that it is at our Distribution Center or at the appropriate pick-up location. Click here for a complete list of locations and store hours. Merchandise picked up at any Kittle's location will be in it's original carton or packing.
Restocking Policies
Request for cancellation of Custom Ordered Merchandise will be accepted prior to delivery, with 30% of the Purchase Price retained as Re-stocking Fee. Request for cancellation of Stock Merchandise may be made prior to Delivery, and the Full Purchase Price will be Refunded.
Is piercing jewellery refundable?
You`ll then receive a full refund as per the policy above. For hygiene reasons, pierced jewellery is non-refundable. Please ensure that lingerie and swimwear items are tried on over your own underwear. In the interest of hygiene, please do not remove the seal.
Can you return pierced jewellery?
Items must be unworn and unwashed. Grooming products, pierced jewellery or swimwear (if the hygiene seal has been removed) cannot be returned for health and hygiene reasons. Shoes must be tried on indoors. Items must have all tags attached.
Does Kittle have tie downs?
We will gladly assist you in loading your merchandise, and supply twine that you may use to secure it. However, for liability purposes, Kittle's associates will not tie-down your trunk or secure any merchandise to your vehicle.
Can you cancel an order if it has a pricing error?
Errors in pricing will not be honored. In the case an order placed online contains a pricing error, the order will be cancelled, and you will be contacted as soon as possible. Any authorized payments for that order will immediately be reversed.
Can you order online at Kittles?
Merchandise sold online will only be delivered within our Stores' local delivery area. If you need an item shipped outside this area, please contact us at PreOrderInquiry@kittles.com to discuss your specific needs. You may also place an online order and schedule pick-up of your merchandise at our Distribution Center or any of our Stores.
Forms of Payment For Online Purchases
Pricing and Other Errors
- Prices shown for items on www.kittles.com and in your shopping cart are for merchandise only. An estimate of the total cost of your order is available in your shopping cart, including any applicable tax, delivery or other fees. The final cost will be available for your review prior to completion of your order. We always strive for accuracy in the information displayed on our Web…
Product Availability
- In-Stock availability is listed in our online catalog and updated daily. Items not shown as “In-stock” have varying lead times and custom options. Please contact your local Store for specific details or questions.
Cancellations and Refunds
- Requests for cancellations and refunds made prior to Delivery or Pick-Up should be sent to OrderChangeRequest@kittles.com. If your purchase was "In-Stock" or "As-Shown" merchandise you will receive...
- "Special Order" or "Custom" merchandise is being manufactured especially for you. Requests …
- Requests for cancellations and refunds made prior to Delivery or Pick-Up should be sent to OrderChangeRequest@kittles.com. If your purchase was "In-Stock" or "As-Shown" merchandise you will receive...
- "Special Order" or "Custom" merchandise is being manufactured especially for you. Requests for cancellation will be accepted prior to Delivery or Pick Up should be sent to OrderChangeRequest@kittle...
- Acceptance of Delivery of any Mattress and or Foundation finalizes the sale. Many sets offer in-home sleep trials, but terms vary by Vendor so please see Store for details. Kittle's Delivery Team w...
Service Policies
- At Kittle's we are committed to ensuring your satisfaction through our Service Department. We will provide repair service for manufacturer defects under the terms stated in the manufacturer's warranty. Kittle's reserves the right to: 1. Inspect damaged merchandise 2. Provide service in your home, our warehouse or at the factory 3. Furniture replacements require authorization by the ma…
Pickup Policies
- When making arrangements to pick-up merchandise, please call ahead to verify if it is located at our Distribution Center or at the Store pick-up location you designated. Click here for a complete list of locations and store hours. Merchandise picked up at any Kittle's location will be in its original carton or packing. Any assembly required or returns of picked up merchandise will be th…
Restocking Policies
- Request for cancellation of Custom Ordered Merchandise will be accepted prior to delivery, with 30% of the Purchase Price retained as Re-stocking Fee. Request for cancellation of stock merchandise may be made prior to delivery, and the full purchase price will be refunded.
Kittle's Respects Your Privacy
- We appreciate your trust in choosing Kittle's and any information you share with us will be kept confidential. To read our entire Privacy Policy Click Here. • Any information you share on this site, is never used or shared for any other purpose except as it pertains to your order. Financial information is only shared with institutions that process your payment. Delivery information is o…