Return-Policy.org

prose return policy

by Prof. Kristoffer Ritchie MD Published 2 years ago Updated 1 year ago
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How do I get a refund from prose hair care?

If you’re requesting a refund, Prose will notify you when the payment has been credited back to your original form of payment. If you need to contact the brand for any information that was not included in this Prose hair care review, fill out their Contact Form on the website, or send an email to Hello@prose.com.

Does prose hair care really work?

There are many Prose hair care reviews that report how the products saved and transformed their hair, stopped hair loss, and restored curl patterns. This speaks to the fact that the formulas really do work. Overall, we think these products are worth the buy.

How long does it take for prose to ship?

They do not offer expedited shipping and are normally delivered in 2-3 business days after shipment. However, their current delivery timeline is approximately 10-15 business days. You’ll see a more specific shipping time at checkout. Can you return Prose? Prose offers a 100% satisfaction guarantee.

Is a prose membership right for You?

A Prose Membership is the ideal option for those who would like to see positive hair changes over time. Even though some customers report Prose products have improved the health of their hair in just one use, you’re going to want to see those results all the time.

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What is Prose return policy?

What are my options if I'm not totally satisfied with my products? We stand by all of our haircare products and Root Source™ supplements* with a 100% satisfaction guarantee within 30 days of delivery. If you're not completely in love with your products just contact The Pros, your support team of custom formula experts.

Is it hard to cancel a Prose subscription?

In your Prose account page, click “Your subscription" and then "Review Subscription." Click into your active subscription tile(s), and you'll find the “Cancel my subscription” link under your order summary (screenshot here).

How long do Prose products last?

Prose currently offers three products: a hair mask, shampoo, and conditioner. You don't have to get all three, and you can order more than one bottle of any product when you check out. The mask lasts up to 10 weeks while the shampoo and conditioner last six to eight weeks.

Does Prose recycle the bottles?

Currently, our bottles are 100% recyclable, but by 2020 the goal is not to introduce virgin plastics into our production process. That means we will make them from recycled bottles and/or other recycled plastics and ensure they are actually recycled.

Is Prose good for hair?

Not a great shampoo/conditioner for curly hair. For context I'm 3c/4a hair and I wouldn't recommend this. It's pretty drying too. Better hydration for those with tighter curl patterns.

Does Prose use synthetic fragrance?

Take a closer look at shampoos with added fragrance Rest assured that Prose hair care products are always phthalate-free.

Does Prose go bad?

Unfortunately, I discovered that it really does expire. Natural, hand-made products don't always last forever. In the case of my Prose shampoo, it was supposed to expire in May or June, but I tried to prolong it. It smelled horrible and it turned into a liquid state similar to water.

Does Prose have good reviews?

Most of Prose's reviews are highly positive. Customers love how rich and nourishing the formulas are and the selection of custom scents. They especially love the pre-shampoo mask, and many happy reviewers say that their hair didn't get as greasy in between washes as it usually did.

Does Prose help with hair loss?

It is formulated to treat hair loss in multiple ways, containing highly-concentrated botanicals to support hair at every stage of the growth cycle, Engelman explains. She also recommends Prose, particularly their Root Source product for those with thinning hair.

Is prose a zero-waste?

Prose has had sustainability on the mind since inception—hence the custom, made-to-order zero-waste nature of our products. And, we will always strive to improve wherever possible As a certified B Corporation, our company is driven by care and committed to transparency.

Does prose use palm oil?

This 100% natural ingredient is used as a moisturizer, and is derived from RSPO-certified sustainable palm oil.

Can dry shampoo cans be recycled?

If it is completely empty, your aerosol can may go into the normal recycling for cans/tins. Aerosol cans that are either partially or completely full need to be separated from your other recyclables and general waste as they are considered hazardous waste.

How do I cancel my Prose nails membership?

You may terminate your membership and your right to use your membership with at least 30-day written notice by contacting and speaking with your local PROSE location in which you purchased your membership.

How does Prose membership work?

What comes with the membership? Each UNLIMITED membership level comes with unlimited visits each month, any combo of manis and pedis, GEL and 2 SNS/month included, 10% off retail and Beauty Bar, and use of membership at any PROSE Nails boutique.

Where does Prose ship from?

Founded in France, Prose operates proudly out of Brooklyn, where our HQ dreams up what's next and our factory bottles every product fresh to order; the lab remains in the heart of Paris.

How do you skip orders in Prose?

To delay your next order, click "Snooze my order" instead. Do you offer a subscription? We do! You can subscribe to the full line-up of Prose products at any time.

Start with our innovative consultation

Over 80 factors are synthesized to create your custom formula. We start with micro details like hair thickness, condition, and texture, then move to the macro: the weather in your ZIP code, your workout routine, stress level, diet, and more.

What goes into your Prose is just as good as what you get out of it

sustainably sourced We source the best ingredients gathered in the most ethical way. When we find better ways forward, we take them.

What is a prose product?

Prose products are all custom-formulated with ingredients tailored to suit your specific hair type, what you’d like to achieve with their products, your lifestyle, and even your location.

What is a prose hair review?

This Prose hair care review will take a look at feedback on the brand’s website and Facebook page, Reddit, as well as an Allure magazine review, to see what customers’ experience has been with the brand, their products, customer service, and shipping.

How to use Prose hair care?

To use, part your hair into sections and spray directly on your roots. Press down on the pump gently as this Prose hair care review notes that a little goes a long way. Let the powder sit for one-minute, massage into your scalp, then brush or blow dry out.

How many followers does Prose have?

Prose has been featured in numerous media platforms like Bazaar, Vogue, GQ, and Bustle. Plus, the Prose Instagram page has a whopping 148k followers , and their website has over 150k 5-star reviews .

Where are Prose products made?

All Prose products are created and developed in Paris. They use sustainable ingredients from around the world.

Where is Prose located?

Prose was founded in France by Arnaud Plas in 2017. Today, the company currently operates out of Brooklyn, New York. Arnaud has beauty in his bones, and was formerly a part of the digital team at L’Oreal.

Is Prose hair care pricey?

But what this Prose hair care review loves about the brand is that if you’re willing to give them a second shot, they will tweak your next purchase if something went wrong in your initial order. We will admit that their products are pricey.

First things first: how does it work?

Review & Refine™️ asks a series of questions about how your formulas are performing. From their impact on your scalp sensitivity and oiliness to your hair’s volume and frizz, we want to know it all.

What kind of formula changes can I expect?

On the simplest level, we may tweak the concentration of certain ingredients. We may also add or remove individual ingredients (or a set of ingredients, for a synergistic effect).

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