What is the return policy at Kohl's?
The Kohl’s Return Policy allows you to return most merchandise purchased in-store and Kohls.com for up to 180 days after the original purchase date, with or without receipt except for the following items which are subject to the noted restrictions and require either a valid Kohl's receipt or Kohl's account look-up.
Can you return jewelry to Kohl’s without receipt?
As long as the Jewelry has no sign of wear, you can exchange or return fine jewelry to Kohl’s within 180-days. If you have your receipt or they can look-up your purchase you will receive a full refund, without your receipt you will be refunded for the lowest price within the last 13 weeks.
Does Kohl's sell engagement rings?
Find bold statement necklaces for cocktail hours and business events. Shine bright with diamond earrings and necklaces at evening events and special occasions. If it's time to pop the question, Kohl's has a beautiful collection of engagement rings, wedding bands and men's wedding rings that will make it easy to find the perfect ones for you.
Can I return jewelry to Kohls?
No problem! We will accept most returns up to 180 days after the original purchase date, with or without a receipt.
Does Kohls have a warranty on jewelry?
Kohl's jewelry return policy has 60 days from the original purchase date and does not provide coverage for theft or loss of items.
How strict is Kohl's return policy?
The current return rules stipulate that you can send or bring the items back within 180 days from the purchase date. The only exception is Premium electronics, which have a 30-day return policy. You can opt for the following after mailing or taking the items back: Exchange.
Is Kohl's discontinuing jewelry?
In-store, Kohl's will reduce its assortment within some brands as much as 40%. It will shrink its offering of handbags, fine jewelry, and men's suits—areas that have seen sales decline—making space to increase inventory of healthier categories.
Does Kohl's sell real jewelry?
Yes, Kohl's stocks a wide range of fine jewelry products, including necklaces, earrings, and rings.
Does Kohl's sell real gold jewelry?
Kohl's has a wide array of gold, white gold, and gold-tone jewelry for you to choose from. Explore our elegant collection of 14K, 18K, and 24K gold jewelry carefully crafted to radiate luminous warmth and shine.
Can you return used items to Kohl's?
Can Items Be Worn or Washed? I asked this question to a Kohl's live chat operator and they told me YES, you can return items even if they've been worn and/or washed.
How much can you return at Kohls without a receipt?
No problem. Customers without a receipt will get a merchandise credit good toward anything in the store. Or, if a customer paid with a Kohl's Charge or other credit card, Kohl's can look up the purchase and give a refund or even exchange.
Will Kohls take returns without the tags?
Thanks to Kohl's customer-friendly return policy, you can return items even if none of the tags are still attached.
Does Kohls have real diamonds?
Pursuant to Kohl's Social Responsible Product Sourcing Policy, Kohl's requires our suppliers of diamonds and jewelry to ensure that the merchandise they sell to Kohl's meets the requirements of the Clean Diamonds Trade Act and the Kimberly Process Certification and that this merchandise does not contain conflict ...
Did Kohl's stop selling fine jewelry?
Kohl's has a wide variety of fine jewelry options to choose from, with many different styles and features available, including diamond and 10k gold rings. You can be sure to find the perfect piece of luxury jewelry to show them that you care.
Is Kohl's closing stores in 2021?
Kohl's is getting a makeover. The company said it's not going to be a department store anymore and instead add Sephora mini-shops to about 75% of its U.S. stores. It also said it will open 100 new locations that'll be about half the size of what they are now with more of a focus on fitness, athleisure, and jeans.
What happens if you spend Kohl's cash and then return items?
Returning Items Purchased with Kohl's Cash®: If you make a return where Kohl's Cash® was used to purchase items being returned, that Kohl's Cash® will be returned to you. You earned this coupon and we wouldn't take this away from you.
What happens if you return something you bought with Kohl's Cash?
0:161:11How Do Kohl's Cash Returns Work? | Kohl's - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo i earned kohl's cash on something and haven't spent it yet what happens when i return the item.MoreSo i earned kohl's cash on something and haven't spent it yet what happens when i return the item. Well when you return that item you'll be refunded the amount you spent and your kohl's cash will
How many days do I have to return an item?
How many days do I have to return an item? The Kohl’s Return Policy allows you to return most merchandise purchased in-store and Kohls.com for up to 180 days after the original purchase date, with or without receipt except for the following items which are subject to the noted restrictions and require either a valid Kohl's receipt or Kohl's account look-up.
How can I return items purchased on Kohls.com?
Items purchased on Kohls.com can be returned at any Kohl’s store location or by returning the items via mail.
What do I do if I am missing an item or received a broken item?
Please call us at (855) 564-5705 or use the “Ask Us” button to chat with someone about your issue.
How do I return Kohl's Marketplace products?
Kohl's offers two ways to return your Marketplace items. Return it directly to our certified partner by attaching the return shipping label to your repackaged product and dropping it off at the nearest shipping center. Or, return your product to your nearest Kohl's store.
How long does Kohl's have to return items?
180 days. The Kohl’s “Hassle-Free” return policy now gives you 180 days to return items. This is a drastic change from their “forever policy” which did not have a time limit on returns.
How long does it take to get Kohl's cash back?
This also applies for price adjustments. You’ll be able to redeem this Kohl’s Cash at any time within 30 days.
What About Returning an Online Purchase?
Returning online purchases in-store is the fastest and easiest way to get your money back. Be sure to bring in your order invoice for a quick return.
What About Returning Items Bought With a Gift Card?
If you return something you bought with a Kohl’s gift card, you’ll get a refund back to the gift card if you still have it in your wallet.
How About Returning Items With a Gift Receipt?
When returning something to Kohl’s with a gift receipt in-hand, you can expect to get store credit or an exchange.
What to do if you paid cash and don't have receipt?
If you paid cash and don’t have your receipt, NO worries . They’ll simply check the item SKU number and the price. You’ll have to settle for the current price of the item so hopefully it’s not on clearance.
How long does it take to return a premium electronic?
All “Premium Electronics” come with a 30-day return policy. Make sure you keep the original packaging and receipt to make the return go smoothly. Here is a full list of all the electronics brands that fall under this 30-day return policy.
