Full Answer
What is Sephora’s return policy for mail-in returns?
Mail-in returns are acceptable for online Sephora purchases, not including Online Pickup in Store purchases or Same Day Delivery purchases. For Online Pickup in Store purchases, Same Day Delivery purchases, or in-person Sephora purchases, you should return your product at a brick-and-mortar Sephora location.
Does Kohl’s sell Sephora products?
At any participating Kohl’s location, find an unparalleled assortment of prestige products from Sephora. Sephora, one of the largest specialty beauty retailers in the world, is now the exclusive beauty partner on Kohls.com.
Can I return an item purchased in-store to Kohl’s?
Items purchased in-store must be returned to a Kohl’s store. We’re unable to process mail returns for in-store purchases. Visit the Customer Service counter for assistance. Need to Return a Kohls.com purchase?
What is the return policy for watches and Electronics?
We will accept most returns up to 180 days after the original purchase date, with or without a receipt. Premium electronics and watches must be returned within 30 days of purchase with the original packaging and a valid receipt or account/tender lookup
Can I return a Sephora purchase to Kohl's?
Merchandise purchased at Sephora at Kohl's locations or through Kohls.com can be returned in any Kohl's store, even if that store does not have a Sephora location. Sephora merchandise purchased through Kohls.com or at a Sephora at Kohl's location cannot be returned to a Sephora store.
Can you return Sephora items to Sephora in Kohl's?
Merchandise purchased at Sephora at Kohl's locations or on kohl's.com cannot be returned to Sephora locations or mailed to Sephora. To return an item purchased at Sephora at Kohl's or ordered on kohls.com, please visit a Kohl's retail store or follow the Kohl's return guidelines .
Can I return makeup at Kohl's?
Beauty Purchases (Including Sephora at Kohl's or Wellness Market), must be new or in gently used condition and must be returned within 60 days from the date of purchase and with a valid receipt or account/tender lookup.
Can you return a Sephora product to a different store?
Visit any free standing Sephora store to return a new or gently used item purchased from Sephora.com or a third-party marketplace within 60 days of purchase.
Can I use my Kohl's Charge at Sephora?
Can I use Sephora and Kohl's coupons on Sephora purchases? Kohl's promotions are not redeemable for Sephora purchases, including the redemption of Kohl's Cash, Kohl's Card discounts or any other Kohl's store promotions.
What is Sephora at Kohl's?
Introduced in fall 2021, Sephora at Kohl's features a 2,500 square foot, fully immersive beauty experience that mimics the look and feel of a freestanding Sephora.
Can I return Sephora to JCPenney?
Please note that an online return is only refunded to a JCPenney credit card when the item is returned to sephora.com or to a JCPenney retail store that carries Sephora products. For a list of stores, click here. Sephora retail stores are not able to process a refund to a JCPenney credit card.
How Much Does Sephora at Kohl's pay?
Hourly wage up to $19. 45/hour! Drive Kohl's + Sephora sales through an authentic passion for beauty.
Is Sephora leaving JCPenney?
Bottom line. JCPenney Beauty will appear in all 650 locations by 2023, which is the same year the retailer will conclude its partnership with Sephora. This new offering by the beleaguered chain is part of its ongoing transformation after emerging from bankruptcy late last year.
Does Sephora throw away unused returns?
It's important to note that policies seem to vary by store—or by when the individual was employed by Sephora. Another user explained that in their experience, unused products get thrown out. "Even if someone says they didn't use it, we can't put it back on the shelf.
Can Sephora ban you from returns?
What causes a shopper to be banned from Sephora? Customers report being "blacklisted" after Sephora says they've made too many returns.
Do Sephora returns have to be in original packaging?
We can accept new or gently used items within our return time frame and you do not need the original product packaging.
Can you make Sephora returns at JCPenney?
Please note that an online return is only refunded to a JCPenney credit card when the item is returned to sephora.com or to a JCPenney retail store that carries Sephora products. For a list of stores, click here. Sephora retail stores are not able to process a refund to a JCPenney credit card.
What is Kohl's return policy?
The Kohl's Return Policy allows you to return most merchandise purchased in-store and Kohls.com for up to 180 days after the original purchase date, with or without receipt except for the following items which are subject to the noted restrictions and require either a valid Kohl's receipt or Kohl's account look-up.
Can I return to Sephora without packaging?
If you would like to return this item we recommend contacting your local Sephora store for further assistance. We apologize for the trouble. We can accept new or gently used items within our return time frame and you do not need the original product packaging.
Sephora Return Policy
Sephora at Kohl's purchases must be returned in new or gently used condition within 60 days from date of purchase and with a valid receipt or account/tender lookup. Returns are accepted at any Kohl's store location.
Special Holiday Return Policy
Premium electronics purchased between November 1st – December 25th may be returned through January 31st in original packaging with a valid receipt or account lookup. Sephora items purchased November 1st through December 2nd may be returned in new or gently used condition through January 31st with a valid receipt or account/tender lookup.
Returning In-Store Purchases
Items purchased in-store must also be returned to a Kohl’s store. We are unable to process mail returns for in-store purchases. Please visit Customer Service with your original receipt to receive a refund or an even exchange.
Unable to Find the In-Store Receipt?
Our stores may be able to help locate the original purchase to process a refund. If we are unable to locate your purchase, you may still return the items as a non-receipted return. You will receive a Kohl’s Merchandise Credit based on the lowest discounted 13-week sale price for the item (s) you are returning. Additional processing may be required.
Electronic Devices
When returning any electronic devices, please remember to remove your personal data and information.
Returning Kohls.com Purchases
Items purchased on Kohls.com can be returned at any Kohl’s store location or by returning the items via mail. If there was an issue with your order such as an item was missing, damaged or you received incorrect merchandise, please visit the Order/Items Received Are Incorrect or Missing page for help.
Returning Items Delivered by Freight
Unfortunately, we are unable to process returns at Kohl’s stores for large items that were delivered by freight. To return freight items:
How long does it take for a Sephora to refund a purchase?
If Sephora receives your new or gently used item within 30 days of purchase, the purchase price will be refunded to: If Sephora receives your new or gently used item within 31 to 60 days of purchase, the purchase price will be refunded to: Credit or debit card. Your credit or debit card used to make the purchase.
How long does it take to return a Sephora item?
Visit any free standing Sephora store to return a new or gently used item purchased from Sephora.com within 60 days of purchase. Please bring your Sephora original packing slip with you, as well as the credit card you used to place your order.
How long does it take for Klarna to refund?
The amount and length of your payment plan will be adjusted accordingly. If you paid with Klarna, and Sephora receives your new or gently used item within 31–60 days of purchase, the purchase price will be refunded to a Sephora store credit that can be used at Sephora stores but is not valid for use on sephora.com.
Does Sephora have an expiration date?
Sephora merchandise credit does not have an expiration date, cannot be redeemed for cash (unless required by law), reloaded, transferred to others, or sold and can only be used at Sephora stores (not at Sephora.com or through Customer Service). Sephora merchandise credit will not be replaced if lost or stolen.
Is a gift card a final sale?
All gift cards are final sale and no refunds will be given. If a gift receipt is presented, you will receive a store credit in the form of a Sephora merchandise credit. For approved returns made 31 to 60 days after purchase, we offer store credit in the form of a Sephora merchandise credit.
