Can you return items to Kohl’s without tags?
Thanks to Kohl’s customer-friendly return policy, you can return items even if none of the tags are still attached. The question that remains is how to initiate the return. The return policy for items without tags doesn’t differ from Kohl’s typical return policy. You can choose to initiate the return:
How long do you have to return a watch to Kohls?
Premium electronics and watches must be returned within 30 days of purchase with the original packaging and a valid receipt or account lookup. How can I return items purchased on Kohls.com? Items purchased on Kohls.com can be returned at any Kohl’s store location or by returning the items via mail.
What is Kohl’s “hassle-free” return policy?
The Kohl’s “Hassle-Free” return policy now gives you 180 days to return items. This is a drastic change from their “forever policy” which did not have a time limit on returns. Any Exceptions to the 180 Days?
What happens if you don't have a receipt at Kohl’s?
The receipt has the information about the purchase date and the price, so items without tags are no obstacle. In case you had paid with a card and lost your proof of purchase, Kohl’s can look it up, and you can still get a full refund. If you don’t have a receipt and you show up with an item without a tag, you won’t get a refund.
Sephora Return Policy
Sephora at Kohl's purchases must be returned in new or gently used condition within 60 days from date of purchase and with a valid receipt or account/tender lookup. Returns are accepted at any Kohl's store location.
Special Holiday Return Policy
Premium electronics purchased between November 1st – December 25th may be returned through January 31st in original packaging with a valid receipt or account lookup. Sephora items purchased November 1st through December 2nd may be returned in new or gently used condition through January 31st with a valid receipt or account/tender lookup.
Returning In-Store Purchases
Items purchased in-store must also be returned to a Kohl’s store. We are unable to process mail returns for in-store purchases. Please visit Customer Service with your original receipt to receive a refund or an even exchange.
Unable to Find the In-Store Receipt?
Our stores may be able to help locate the original purchase to process a refund. If we are unable to locate your purchase, you may still return the items as a non-receipted return. You will receive a Kohl’s Merchandise Credit based on the lowest discounted 13-week sale price for the item (s) you are returning. Additional processing may be required.
Electronic Devices
When returning any electronic devices, please remember to remove your personal data and information.
Returning Kohls.com Purchases
Items purchased on Kohls.com can be returned at any Kohl’s store location or by returning the items via mail. If there was an issue with your order such as an item was missing, damaged or you received incorrect merchandise, please visit the Order/Items Received Are Incorrect or Missing page for help.
Returning Items Delivered by Freight
Unfortunately, we are unable to process returns at Kohl’s stores for large items that were delivered by freight. To return freight items:
