Can you return Koolaburra by UGG?
We gladly accept returns and exchanges within 30 days of the original invoice date from customers who purchased their Koolaburra by UGG® product from the call center, website or Authorized Koolaburra by UGG® retailer.
Can I return my worn uggs?
Retail Returns Items must be in new and unused condition. A product with dirt or wear and tear will be returned to the customer with no action taken. Products must be in our current product line, which is posted on ugg.com.
Is Koolaburra a cheaper version of UGG?
Touted as a more affordable and fashion forward option than Ugg, Koolaburra by Ugg is officially launching this September with ten styles after its purchase and remodeling by Deckers Brands.
What is different about Koolaburra by UGG?
An adventurous color palette, designs and detailing with uppers made from a combination of calf suede, sheep skin and faux fur help differentiate the brand. While the composition differs from the full sheepskin upper of the tradition Ugg, the construction of Koolaburra by UGG remains strong.
What is Uggs return policy?
At UGG we seek the complete satisfaction of our customers. In the event that you find your purchase unsuitable, we are pleased to offer you a refund under the following conditions; Purchase must be returned within 90 days of purchase for a refund. The original sales receipt must be presented.
Can I return Uggs without a receipt?
Do I need to include a copy of the original purchase receipt to complete my return? At the current time, we do not require a receipt to process your return. We do however request that you complete the return form online, print it, and include it inside the package with your return to help us better assist you.
Is Koolaburra by UGG real UGGs?
If you don't want to read my long review: I contacted Ugg and Koolaburra and these are REAL. They are extremely cute, comfy and comparable to original Uggs.
Do Koolaburra UGGs run big or small?
Main tip- do not size down as you do with uggs/ australia luxe as koolaburra DO NOT run large. They run small if anything. That being said, I do own a pair of Koolaburra Lucinda heels in Size 5 (US 7) and these fit perfect. So Koolaburra heels= true to size but Koolaburra boots -run a size small.
Is Bearpaw made by UGG?
Bearpaw is a brand of footwear founded by Tom Romeo in 2001. Bearpaw products are made from sheepskin, best known for producing ugg boots, as well as slippers and casual footwear for men, women, and children. Ugg boots are known in Australia and New Zealand as a unisex style of sheepskin boot.
What boots are better than UGGs?
7 Incredible UGG Boot Alternatives for the Winter SeasonSOREL Out 'N About™ Plus Conquest Zappos.Columbia Ice Maiden™ II Slip Zappos.Bogs Snowday Mid Zappos.Cougar Vail Waterproof Zappos.Bandolino Cassy Zappos.Jack Rogers Stella Suede Sherpa Bootie Zappos.SKECHERS Performance On-The-Go Joy Zappos.
Is Koolaburra waterproof?
Our products are not waterproof and are not intended to be used in rain, snow or other inclement weather. These styles are intended to keep your feet warm in cold, dry conditions, and exposure to water or snow can ruin the suede.
Who makes Koolaburra?
Deckers Outdoor CorporationKoolaburraIndustryFootwearHeadquartersSanta Barbara, California , United StatesProductsSheepskin boots and shoesParentDeckers Outdoor Corporation (since 2015)Websitekoolaburra.com1 more row
Can you return old Uggs to Nordstrom?
What About Returning Worn Shoes? Yes you can return worn shoes at Nordstrom. Worn items can be returned at Nordstrom, just as long as you're not abusing the return policy, Nordstrom does allow worn items to be returned.
Is there a warranty on Uggs?
UGG warrants that its footwear products will be free from material or workmanship defects for one year from the date of purchase by the original consumer purchaser. All warranty claim items sent to UGG which are beyond one year from date of purchase will be evaluated on a case-by-case basis.
How can I restore my ugg boots?
0:091:21How to Fix Uggs Boots - YouTubeYouTubeStart of suggested clipEnd of suggested clipUsing one part water and one part vinegar dab the mixtures with a sponge lightly. But evenly inMoreUsing one part water and one part vinegar dab the mixtures with a sponge lightly. But evenly in small sections around your boots.
Can I return Uggs to ugg store?
Returning to an UGG Store Customers who purchased their UGG products through our website can bring their items to an UGG Concept or UGG Outlet Store to process an exchange or return.
How old is the Koolaburra warranty?
The Koolaburra by UGG® warranty applies to footwear less than one year old from date of purchase. It applies to defective materials and workmanship. All items sent to Koolaburra by UGG® which are past one year from date of purchase will be evaluated on a case-by-case basis.
How long does it take to return Koolaburra?
We gladly accept returns and exchanges within 30 days of the original invoice date from customers who purchased their Koolaburra by UGG® product from the call center, website or Authorized Koolaburra by UGG® retailer.
Can you return Koolaburra by Ugg?
We gladly accept returns from customers who purchased their Koolaburra by UGG® product from a retailer other than www.koolaburra.com, or the Koolaburra by UGG® call center. We will process your return a site credit. We do not offer a refund for products not purchased directly from us.
Why is my sheep's skin discolored?
Discoloration due to water damage (sheepskin is not intended to get wet)
Do you have to clean shoes before returning them?
The product being returned or exchanged must be free of wear and te ar and must be thoroughly cleaned so that all dirt and debris is removed. Dirty shoes will be returned to the customer.
How old is the Koolaburra warranty?
The Koolaburra by UGG® warranty applies to footwear less than one year old from date of purchase. It applies to defective materials and workmanship. All items sent to Koolaburra by UGG® which are past one year from date of purchase will be evaluated on a case-by-case basis.
How long does a site credit last?
Please note that if a site credit is provided as a result of this evaluation, such credit will expire if not used within one year from the date of issue.
Does Koolaburra by Ugg do repairs?
Please note that Koolaburra by UGG® can offer an exchange or site credit but does not perform repairs.
What is the warranty on Koolaburra by UGG® products?
The Koolaburra by UGG® warranty applies to footwear less than one year old from date of purchase. It applies to defective materials and workmanship. All items sent to Koolaburra by UGG® which are past one year old from date of purchase will be evaluated on a case by case basis.
How can I track my return or exchange?
If you returned your product using our prepaid label, you may track your return here by using your order/invoice number as the tracking number. Once your return is processed, we will notify you by email.
How can I change or cancel my order?
Once you receive your order you can use the free return label provided to make a return. Simply indicate that you would like a refund, or select a different item to be shipped to you.
How long does it take for Koolaburra to return?
Returns take 1 to 3 weeks to process.
When does domestic ground ship?
Orders shipping via Domestic Ground process the same business day (all days except Saturday, Sunday and major holidays) if received before 2:00 pm PT.
