- Merchandise must be returned within 90 days from the date of purchase.
- Merchandise must not be worn, altered, or washed.
- For hygiene reasons, socks and underwear cannot be returned.
- Merchandise must have all tags attached.
- Please try on footwear on soft surfaces before they are worn generally. ...
Full Answer
What is Lacoste’s return policy in Australia?
Lacoste has extended the return period for any retail purchase made in any Australian or New Zealand Lacoste store, for a period of 3 months after the reopening of our stores – whenever that occurs.
Can I return a Lacoste X Mastermind Japan product?
Lacoste x Mastermind JAPAN product cannot be returned or exchanged unless defective. STORE RETURNS DURING COVID-19 Lacoste has extended the return period for any retail purchase made in any Australian or New Zealand Lacoste store, for a period of 3 months after the reopening of our stores – whenever that occurs.
What do I do if my product does not meet Lacoste quality standards?
IF A PRODUCT PURCHASED FROM THE LACOSTE ONLINE SHOP DOES NOT MEET LACOSTE QUALITY STANDARDS, YOU ARE WELCOME TO SEND BACK THE DAMAGED PRODUCT WITH A COPY OF THE PACKING SLIP ON WHICH YOU CAN INDICATE THE PROBLEM ENCOUNTERED. PRODUCTS MUST BE SENT BACK USING THE STANDARD RETURNS PROCEDURE.
How do I contact Lacoste customer service?
CONTACT US VIA E-MAIL AT customerservice-us@lacoste.com OR REACH US BY PHONE AT 800-4LACOSTE (1-800-452-2678) MONDAY – FRIDAY 9AM – 11PM AND SATURDAY & SUNDAY 10AM-9PM.. IS IT POSSIBLE TO EXCHANGE A PRODUCT?
Does Lacoste offer free shipping?
Yes. As of -, Lacoste does offer free shipping policies. View the discussion thread for more details.
Does Lacoste offer free returns & exchanges?
Yes. As of July 10, 2021, Lacoste does offer free return policies. View the discussion thread for more details.
Does Lacoste offer international shipping?
Yes. As of July 10, 2021, Lacoste does offer international shipping policies. View the discussion thread for more details.
Does Lacoste offer curbside pickup?
No. Based on our last check on July 10, 2021, Lacoste was not offering in-store pickup. Check the full discussion for updated information.
