lazyboy return policy

Full Answer

Can I return a recliner to La-Z-Boy?

Otherwise, you’re stuck with two potentially unusable recliners. La-Z-Boy’s published return policy says you have three days to return upholstered furniture for an in-store exchange only. “Merchandise must be in new condition and a restocking fee up to 30% may apply,” it notes.

Can I exchange an item in my La-Z-Boy order?

All exchanges will be handled by your local La-Z-Boy furniture store handling your order. Fabric protection and delivery charges are not taken into account in determining the value of the product you received nor are they refundable. You may not receive payment in exchanging for an item of lesser value.

Does La-Z-Boy deliver furniture?

When La-Z-Boy delivered your furniture, you didn’t have time to test it, by which I mean you didn’t have a seat. You had an appointment and couldn’t use the recliners until the next day. Also, at the time La-Z-Boy delivered the furniture, it removed your old loveseat.

Did La-Z-Boy remove my old loveseat?

Allow me to fill in a few details from our subsequent correspondence. When La-Z-Boy delivered your furniture, you didn’t have time to test it, by which I mean you didn’t have a seat. You had an appointment and couldn’t use the recliners until the next day. Also, at the time La-Z-Boy delivered the furniture, it removed your old loveseat.

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Does lazyboy have a return policy?

All returned or exchanged items must be in “new” condition (no smoke, pet odors, hair, soil, etc.). You will be required to pay a restocking fee up to 30% for returned or exchanged merchandise. There are separate charges if you want us to pick up your merchandise or deliver the replacement merchandise.

Is lazyboy furniture worth the money?

In our opinion, La-Z-Boy Sofas are worth the money because of their quality craftsmanship, patented features, and customizable options. Plus, sofas from La-Z-Boy offer peace-of-mind with their limited lifetime warranty and local customer service team.

What is the cancellation policy at Lazy Boy?

Exchange or refund of any regular priced IN-STOCK item will be honored within 7 days from possession. Refunds can only be processed once product is physically returned to one of our facilities. All returns must be in “new” condition (no smoke, pet odors, hair, soil, etc…).

How long does a Lazy Boy recliner last?

7-10 yearsIn fact, the average shopper looks to replace their recliner every 7-10 years. Not to worry, though! It is possible to enjoy your recliner beyond this estimated lifespan. With proper care and treatment, some La-Z-Boy clients have gotten over 20 years of use out of their recliner chairs.

Is lazyboy made in China?

The reality is that La-Z-boy is a global manufacturer with plants around the world, including Europe and of course, North America. We currently do not manufacture any La-Z-Boy furniture in China.

Is Lazy Boy in financial trouble?

La-Z-Boy ended the period with $336 million in cash(2) and no debt, compared with $337 million in cash(2) and $50 million in short-term borrowings at the end of the fiscal 2021 first quarter.

Why does lazyboy take so long?

La-Z-Boy, which ranked #13 in the FDMC 300 ranking of the top woodworking manufacturers, reported strong sales that exceed pre-pandemic levels for the quarter but said that supply chain issues and COVID-related labor shortages have hurt production resulting in extended delivery times.

Does lazyboy have a lifetime warranty?

"La-Z-Boy offers a lifetime warranty against manufacturing defects on the parts of the frame, mechanism and springs, for as long as the original purchaser owns the product and can supply their proof of purchase.

Is Lazy Boy leather bonded?

Are La-Z-Boy Recliners built with real leather? Yes, we offer 100% genuine leather as well as bonded leather options.

Where Are Lazy Boy recliners made in 2021?

As one of the largest employers in the community, this plant has nearly 1,300 associates and manufactures a full line of La-Z-Boy Sofas, Recliners, and more. Our manufacturing plant in Dayton, TN was named one of the 10 Best Plants in North America by IndustryWeek magazine.

Why is my Lazy Boy recliner so loud?

All La-Z-Boy recliners make this noise because they work on a ratcheting system. The mechanism inside the recliner features a pawl and ratchet assembly. This mechanism allows the chair to recline back and forth. When returning the recliner to its upright position by releasing the handle, it can make a loud noise.

How long should a leather recliner last?

Because they are generally made with the same types of material and framework as sofas, quality recliners will often last as long as sofas, about seven to fifteen years – about seven if they see daily/nightly use, fifteen if they are used more as a decorative/accent piece, and as high as 20 if they are leather.

Is Lazy Boy furniture Made in the USA?

La-Z-Boy furniture is mostly made in America and brought to you by our corporate headquarters, three manufacturing plants, six distribution centers, and more than 100 retail stores located across the United States.

Whats a good quality recliner?

BEST OVERALL: PB Comfort Roll Arm Upholstered Recliner.BEST BANG FOR THE BUCK: Landon Pushback Recliner Chair.BEST POWER RECLINER: Cranedall Oversized Power Recliner.BEST LEATHER RECLINER: Red Barrel Studio Noletta Leather Manual Recliner.BEST SWIVEL RECLINER: Charlton Home Manual Swivel Standard Recliner.More items...•

Are recliner chairs worth it?

Recliners are perfect for relaxing after a long day. You can kick back in comfort in front of the TV and catch up on your favourite shows or watch a movie. A recliner is a versatile piece of furniture. Not only can it be used as seating but with its adjustable design, it can be used to sleep on too.

Is Pottery Barn high quality?

Higher Quality Typically speaking, Pottery Barn is known to be a higher quality furniture outlet. If you want products that are built to last and have been designed to withstand years of use by families with kids and pets, Pottery Barn is a great choice.

RETURN POLICY

Have a return? Read our online return policy to find out all of the details that you will need to know.

PRIVACY POLICY

You take your information seriously and so do we. Our Privacy Policy explains our practices and polices about that information.

CONFLICT MINERALS

La-Z-Boy Incorporated and its subsidiaries are committed to purchasing only from companies that share our respect for human rights and environmental responsibility.

CTCSA

La-Z-Boy Incorporated has adopted a human and labor rights policy that applies to our operations and our suppliers.

Question

I need your help with getting a $2,200 refund on two recliner chairs I ordered from La-Z-Boy.

Answer

I’m so sorry to hear about the La-Z-Boy recliners. The company should have delivered the furniture it promised on time. And if it didn’t, it shouldn’t have made you wait another 12 days for a refund or replacement.

Item Qualifications

Item must be in new and re-sellable condition: a current LazyOne.com design (not marked down for Clearance)

SHIPPING LABEL

Use our Return Order system to create a label to return qualified items that meet the Return for Refund Conditions

Editorial Rating

They are manufacturing top-notch products and they have a proven track record of being one of the best American furniture producers. You can always count on getting a high-quality item that will serve you more than just one or two years.

Customer Reviews

Went to store looking for specific dining table. None of the stores had it but Roger at the mission valley store called and located a server in the same collection at another location. Ultimately we viewed the piece and went back to mission valley.Sara helped us asking if we needed anything as we looked around. Was not pushy or hounding us.

Product Range

Unlike many other stores that we reviewed, La-Z-Boy doesn’t deal with the interior elements. They are manufacturing the home furniture pieces and they only deal with the indoor, outdoor, residential and office furniture. You won’t find rugs and other small items for your home interior here.

Pricing

The La-Z-Boy products are manufactured in the USA and usually have mid-end price tags. For example, you won’t find sofas cheaper than $900. However, when you get their cheapest sofa, you can always be sure that it’s a truly top-notch product that won’t fall apart in a few months.

Is this shop legit?

Yes, it’s a reputable store that has hundreds of offline local stores and a proven track record of the reliable US made furniture supplier. You can review their Security & Privacy section for more info on how they do business.