Full Answer
What is Leatherman's return and exchange policy?
This policy applies to products purchased from the website www.leatherman.com.au You can exchange or return any item as a change of mind* within 30 days of receiving the item, if the item is in its original condition - unused, in original packaging with the original tags still attached.
How do I return a damaged product from Leatherman?
If you ordered your product directly from leatherman.co.uk and it arrived damaged, you must notify us by email at sales@leatherman.co.uk and return the goods unused and in the condition in which you received them. To return the item (s), please download and complete the form below and follow the instructions.
How long does it take to receive a Leatherman refund?
Once your goods have been received by Leatherman please allow up to 5-10 business days for your refund to be processed back to your account. All refunds will be paid back into the original payment account.
How do I get a warranty for my Leatherman Tool?
Our tools are built to last, but if anything happens, your Leatherman is backed by our 25-year limited warranty. Our warranty is simple; submit the online form then send us your tool. Please read the Warranty Exceptions to see if your product qualifies. You may continue your warranty claim on this page if you reside in the USA.
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Can you return a Leatherman?
They must be in re-sellable condition: unworn, unused, unwashed and in the original packaging with all original tags attached. Final Sale items cannot be returned or exchanged. Leatherman custom product is built just for you and cannot be returned or exchanged.
How long is Leatherman warranty?
25-yearSTART A WARRANTY CLAIM ONLINE. Our tools are built to last, but if anything happens, your Leatherman is backed by our 25-year limited warranty. Our warranty is simple; submit the online form then send us your tool.
Can you replace tools on a Leatherman?
Each Leatherman tool consists of a combination of features that makes it a unique multipurpose tool. We cannot alter or substitute different blade components from one tool version to another.
Do you need a receipt for Leatherman warranty?
1:505:40Leatherman Warranty Process - YouTubeYouTubeStart of suggested clipEnd of suggested clipThen down here we've got the directions for warranty return and they want us to print this page wasMoreThen down here we've got the directions for warranty return and they want us to print this page was already done they want us to send this with Leatherman and I do not ship the sheath lastly on the
Can I carry a Leatherman on a plane?
In general, you are prohibited from traveling with sharp objects in your carry-on bags. Multi-tools (multipurpose tools) with knives of any length are prohibited. Please pack these items in your checked bags. Multi-tools (multipurpose tools) with scissors less than 4 inches may be placed in carry-on bags.
Can you sharpen a Leatherman?
Straight-edged blades can be sharpened using any standard equipment, including whetstones, rods, and various kits. Leatherman's standard sharpening angle for plain edge blade sections is 32° (16° per side). Serrated blade sections are sharpened to 20° (one-sided).
What is the most expensive Leatherman tool?
This is the Leatherman Free P4. With 21 tools and a $140 price tag, it's the largest and most expensive multitool in the new Free lineup. And despite its massive utility, it doesn't feel like a full-size multitool.
Do they still make the original Leatherman?
Today, Leatherman is bringing back the original, Limited Edition Pocket Survival Tool to celebrate its 35th Anniversary.
Which Leatherman has the most tools?
Details. The Leatherman Surge is one of our two largest multi-tools; a real powerhouse, built with our largest pliers, longest multi-tool blades and easy-to-use locks. A unique blade exchanger, replaceable premium wire cutters and four outside-opening blades give you quick access to the tools you use most.
Where is Leatherman made?
Portland, OregonFrom our factory in Portland, Oregon, we're committed to bringing you the best multipurpose products to help you solve expected and unexpected problems in everyday life. Our journey started over 37 years ago with the world's first pliers-based multi-tool built by our founder, Tim Leatherman (yes, there really is a Mr.
Does Gerber have lifetime warranty?
Gerber is proud to offer a limited lifetime warranty in North America, and a 25 year limited warranty outside of North America. Gerber products are warranted to be free of defects in material and workmanship for as long as the original consumer owns the product.
Do they still make the original Leatherman?
Today, Leatherman is bringing back the original, Limited Edition Pocket Survival Tool to celebrate its 35th Anniversary.
What year is my Leatherman?
Leatherman Date Code: Leatherman includes a date code inside their handles on every multi tool made since November of 1992. If you weren't looking you probably would never notice them, but shine a light inside the handle area and they are easy to spot. The four digit code is month then year, so 1199 is November 1999.
Where is Leatherman made?
Portland, OregonFrom our factory in Portland, Oregon, we're committed to bringing you the best multipurpose products to help you solve expected and unexpected problems in everyday life. Our journey started over 37 years ago with the world's first pliers-based multi-tool built by our founder, Tim Leatherman (yes, there really is a Mr.
Does Gerber have lifetime warranty?
Gerber is proud to offer a limited lifetime warranty in North America, and a 25 year limited warranty outside of North America. Gerber products are warranted to be free of defects in material and workmanship for as long as the original consumer owns the product.
How long is Leatherman's warranty?
Our tools are built to last, but if anything happens, your Leatherman is backed by our 25-year limited warranty. Our warranty is simple; submit the online form then send us your tool.
Does Ainsworth Sheath cover sharpening?
This warranty does not cover accessories, sheaths (exception: Ainsworth Sheath is covered by a 2-year warranty), imprinting, color finishes, cleaning, or sharpening. Any of the aforementioned will not be returned to sender with the exception of the Ainsworth Sheath.
Does Leatherman warranty cover theft?
The Leatherman Warranty covers only the original/primary owner and does not cover abuse, alteration, theft, loss, or unauthorized and/or unreasonable use of Leatherman products. This Warranty covers tools purchased for personal use only and does not cover commercial accounts or bulk purchases with the intent to resell repaired or refurbished tools.
Does Leatherman have a 25 year warranty?
Leatherman apparel and soft goods are not covered by our 25-year warranty. Be sure to choose an insured and trackable delivery service as Leatherman is not responsible for products that do not arrive in the mail. Please retain your shipment tracking information until we confirm receipt of your warranty product.
Is Leatherman Tool Group liable for consequential damages?
Leatherman Tool Group is not liable for incidental or consequential damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from jurisdiction to jurisdiction.
How long does it take to return a Leatherman product?
Once we receive your return, please allow up to 5 business days for your order to be processed and a further 3-5 business days* for delivery. If you have any other queries or want to exchange your purchase for a different product value (higher or lower than original purchase), please contact our Customer Service team via email at support@leatherman.com.au
Can you return a engraved item?
If you would like to return your purchase for any reason, we will gladly accept exchanges or returns if the item is in its original condition - unused, in original packaging with the original tags still attached. Personalised/engraved items are not eligible for exchange or return for change of mind.
Can you exchange a personal item for change of mind?
It must also be in the original packaging with any original tags attached. Personalised/engraved items are not eligible for exchange or return for change of mind. If the products are returned used, damaged or do not have all original packaging, we reserve the right to refuse your exchange.
Do you need to retain original packaging?
You do not need to retain the original packaging nor does the item need to be in resalable condition if you have found it to have a minor or major fault. If your order does not contain the products you ordered or items have been damaged in transit, please contact our Customer Service team at support@leatherman.com.au.
Do you keep tracking reference for parcels?
It is advised you keep a tracking reference for your parcel, so you know when it has been delivered to us.
Can you send a return parcel via registered post?
We recommend sending return parcels via registered post as we are not liable if your return is lost in transit. If your parcel goes missing you will be required to provide two pieces of documentation; a proof of delivery at our address and a scanned image of the signature obtained upon delivery. If you cannot provide this information, we will not be held accountable for any losses.
How long does it take Leatherman to replace a defective item?
If a fault is found, we'll aim to replace your item free of charge within 15 working days.
What to do if you received wrong product from Leatherman?
We will process a replacement shipment and provide return instructions if applicable as soon as possible .
How long does it take to get a refund from Leatherman?
If you purchased or received a product directly from leatherman.co.uk and would like to return it within 14 days, we can issue you a refund. Returned goods must be in perfect, unused condition and must be made within 14 days of purchase. After 14 days, we will not accept returns for any reason other than manufacturer defect.
Why do we use cookies?
We use cookies to ensure that we give you the best experience on our website. If you continue we’ll assume that you understand this. Learn More
Does Royal Mail track UK orders?
Delivery will be made by Royal Mail Tracked 24. You will be sent tracking information via email for all tracked UK orders
How to get an e-voucher?
Select “E-Voucher” as your warranty option and continue. When you select your product, you’ll get an estimated e-voucher amount. 2) Send us your product. Use an insured and trackable delivery service to ship your product to us. More instructions will be provided when you complete the online form.
Why is it important to know how a tool was damaged?
It helps us to know how the tool was damaged so that our engineers and product team can continue to innovate and make improvements.
Does Ainsworth Sheath cover sharpening?
This warranty does not cover accessories, sheaths (exception: Ainsworth Sheath is covered by a 2-year warranty), imprinting, color finishes, cleaning, or sharpening. Any of the aforementioned will not be returned to sender with the exception of the Ainsworth Sheath.
Does Leatherman warranty cover theft?
E-voucher warranty tools will not be returned to the sender. WARRANTY EXCEPTIONS. The Leatherman Warranty covers only the original/primary owner and does not cover abuse, alteration, theft, loss, or unauthorized and/or unreasonable use of Leatherman products.
Does Leatherman have a 25 year warranty?
Leatherman apparel and soft goods are not covered by our 25-year warranty. Be sure to choose an insured and trackable delivery service as Leatherman is not responsible for products that do not arrive in the mail. Please retain your shipment tracking information until we confirm receipt of your warranty product.
Is Leatherman Tool Group liable for consequential damages?
Leatherman Tool Group is not liable for incidental or consequential damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from jurisdiction to jurisdiction.
Who is responsible for shipping and sales tax?
Sender is responsible for shipping and any applicable sales tax when using the e-voucher warranty option. on www.leatherman.com. To receive an e-voucher code: Users must have a valid email address. Forms must be submitted online – printed, hand-written, or mailed in forms will not be accepted.
What happens if your leatherman order is rejected?
If your design violates the Leatherman custom policy, you will receive an email notification that your order was rejected and canceled. If you have questions about why your order was rejected, please contact our customer service team.
What is Tim Leatherman's standard?
Tim Leatherman's standards for quality, durability, precision and attention to detail are what make Leatherman tools like no other. Ever since Tim invented the category, we've focused on just one thing — manufacturing the world's highest quality multipurpose tools.
Is Leatherman Tool Group publicly traded?
Sorry. Leatherman Tool Group is privately held and is very unlikely to go public in the foreseeable future.
Does Leatherman warranty tools?
Please also note that Leatherman does not warranty tools that are lost, stolen, or confiscated.
Can Leatherman be stowed in checked luggage?
Other Leatherman products may be stowed in checked luggage that travels in the cargo area. ATTENTION: UPDATED TSA GUIDELINES KNIVES. On 5 June 2013, the TSA (US Transportation Safety Authority) announced that it had withdrawn its decision to allow Messer to be part of the hand luggage on board.
Can Leatherman carry on?
Some Leatherman products are crafted to follow TSA specifications for a carry-on item. Those products are listed below. One of our models - the Style PS - complies with all TSA requirements for a carry-on multifunction tool, but remember that it is ultimately up to TSA workers to decide what they are allowing on board or not. The current regulatory requirements can be found at www.tsa.gov. Other Leatherman products may be stowed in checked luggage that travels in the cargo area.
Does Leatherman own the rights to your uploaded photos?
Leatherman moderates text and image uploads. You must own the rights to your uploaded images. Leatherman reserves the right to reject and cancel custom orders containing profane, offensive, or libelous phrases, imagery, or content that we deem as objectionable including, but not limited to the following:
How long is Leatherman warranty?
The times range from less than 7 days to 21 days but most report a turnaround of between 7 and 10 days total. That's a pretty good turnaround I think. It means you might have to give your second favorite multi-tool some love for a few days. And don't expect that you will get any emails from Leatherman while it's away.
What is the warranty on a Leatherman?
We will gladly repair or replace it, at our discretion, with one of equal or greater value under our 25-year guarantee for knives and tools and 10-year guarantee for Leatherman branded lights.
Does Leatherman have lifetime warranty?
Leatherman make a big deal about their 25-year limited warranty and rightfully so. They've openly advertised their warranty for many years and a lot of their customers know about it and have taken advantage of it. But can you u2013 with no receipt. Like most warranties, Leatherman's warranty is limited.
Do military members have to pay any fee for leave or fiancee forms?
NOOOOOOO. You are talking to a military romance scammer. I received an email from the US Army that directly answers your question that is pasted below please keep reading.I believe you are the victim of a military Romance Scam whereas the person you are talking to is a foreign national posing as an American Soldier claiming to be stationed overseas on a peacekeeping mission. That's the key to the scam they always claim to be on a peacekeeping mission.Part of their scam is saying that they have no access to their money that their mission is highly dangerous.If your boyfriend girlfriend/future husband/wife is asking you to do the following or has exhibited this behavior, it is a most likely a scam:Moves to private messaging site immediately after meeting you on Facebook or SnapChat or Instagram or some dating or social media site. Often times they delete the site you met them on right after they asked you to move to a more private messaging siteProfesses love to you very quickly & seems to quote poems and song lyrics along with using their own sort of broken language, as they profess their love and devotion quickly. They also showed concern for your health and love for your family.Promises marriage as soon as he/she gets to state for leave that they asked you to pay for.They Requests money (wire transfers) and Amazon, iTune ,Verizon, etc gift cards, for medicine, religious practices, and leaves to come home, internet access, complete job assignments, help sick friend, get him out of trouble, or anything that sounds fishy.The military does provide all the soldier needs including food medical Care and transportation for leave. Trust me, I lived it, you are probably being scammed. I am just trying to show you examples that you are most likely being connned.Below is an email response I received after I sent an inquiry to the US government when I discovered I was scammed. I received this wonderful response back with lots of useful links on how to find and report your scammer. And how to learn more about Romance Scams.Right now you can also copy the picture he gave you and do a google image search and you will hopefully see the pictures of the real person he is impersonating. this doesn't always work and take some digging. if you find the real person you can direct message them and alert them that their image is being used for scamming.Good Luck to you and I'm sorry this may be happening to you. please continue reading the government response I received below it's very informative. You have contacted an email that is monitored by the U.S. Army Criminal Investigation Command. Unfortunately, this is a common concern. We assure you there is never any reason to send money to anyone claiming to be a Soldier online. If you have only spoken with this person online, it is likely they are not a U.S. Soldier at all. If this is a suspected imposter social media profile, we urge you to report it to that platform as soon as possible. Please continue reading for more resources and answers to other frequently asked questions: How to report an imposter Facebook profile: Caution-https://www.facebook.com/help/16... < Caution-https://www.facebook.com/help/16... > Answers to frequently asked questions: - Soldiers and their loved ones are not charged money so that the Soldier can go on leave. - Soldiers are not charged money for secure communications or leave. - Soldiers do not need permission to get married. - Soldiers emails are in this format: john.doe.mil@mail.mil < Caution-mailto: john.doe.mil@mail.mil > anything ending in .us or .com is not an official email account. - Soldiers have medical insurance, which pays for their medical costs when treated at civilian health care facilities worldwide – family and friends do not need to pay their medical expenses. - Military aircraft are not used to transport Privately Owned Vehicles. - Army financial offices are not used to help Soldiers buy or sell items of any kind. - Soldiers deployed to Combat Zones do not need to solicit money from the public to feed or house themselves or their troops. - Deployed Soldiers do not find large unclaimed sums of money and need your help to get that money out of the country. Anyone who tells you one of the above-listed conditions/circumstances is true is likely posing as a Soldier and trying to steal money from you. We would urge you to immediately cease all contact with this individual. For more information on avoiding online scams and to report this crime, please see the following sites and articles: This article may help clarify some of the tricks social media scammers try to use to take advantage of people: Caution-https://www.army.mil/article/61432/< Caution-https://www.army.mil/article/61432/> CID advises vigilance against 'romance scams,' scammers impersonating Soldiers Caution-https://www.army.mil/article/180749 < Caution-https://www.army.mil/article/180749 > FBI Internet Crime Complaint Center: Caution-http://www.ic3.gov/default.aspx< Caution-http://www.ic3.gov/default.aspx> U.S. Army investigators warn public against romance scams: Caution-https://www.army.mil/article/130...< Caution-https://www.army.mil/article/130...> DOD warns troops, families to be cybercrime smart -Caution-http://www.army.mil/article/1450...< Caution-http://www.army.mil/article/1450...> Use caution with social networking Caution-https://www.army.mil/article/146...< Caution-https://www.army.mil/article/146...> Please see our frequently asked questions section under scams and legal issues. Caution-http://www.army.mil/faq/ < Caution-http://www.army.mil/faq/ > or visit Caution-http://www.cid.army.mil/ < Caution-http://www.cid.army.mil/ >. The challenge with most scams is determining if an individual is a legitimate member of the US Army. Based on the Privacy Act of 1974, we cannot provide this information. If concerned about a scam you may contact the Better Business Bureau (if it involves a solicitation for money), or local law enforcement. If you're involved in a Facebook or dating site scam, you are free to contact us direct; (571) 305-4056. If you have a social security number, you can find information about Soldiers online at Caution-https://www.dmdc.osd.mil/appj/sc... < Caution-https://www.dmdc.osd.mil/appj/sc... > . While this is a free search, it does not help you locate a retiree, but it can tell you if the Soldier is active duty or not. If more information is needed such as current duty station or location, you can contact the Commander Soldier's Records Data Center (SRDC) by phone or mail and they will help you locate individuals on active duty only, not retirees. There is a fee of $3.50 for businesses to use this service. The check or money order must be made out to the U.S. Treasury. It is not refundable. The address is: Commander Soldier's Records Data Center (SRDC) 8899 East 56th Street Indianapolis, IN 46249-5301 Phone: 1-866-771-6357 In addition, it is not possible to remove social networking site profiles without legitimate proof of identity theft or a scam. If you suspect fraud on this site, take a screenshot of any advances for money or impersonations and report the account on the social networking platform immediately. Please submit all information you have on this incident to Caution-www.ic3.gov < Caution-http://www.ic3.gov > (FBI website, Internet Criminal Complaint Center), immediately stop contact with the scammer (you are potentially providing them more information which can be used to scam you), and learn how to protect yourself against these scams at Caution-http://www.ftc.gov < Caution-http://www.ftc.gov > (Federal Trade Commission's website)
How can I fill out Google's intern host matching form to optimize my chances of receiving a match?
I was selected for a summer internship 2016.I tried to be very open while filling the preference form: I choose many products as my favorite products and I said I'm open about the team I want to join.I even was very open in the location and start date to get host matching interviews (I negotiated the start date in the interview until both me and my host were happy.) You could ask your recruiter to review your form (there are very cool and could help you a lot since they have a bigger experience).Do a search on the potential team.Before the interviews, try to find smart question that you are going to ask for the potential host (do a search on the team to find nice and deep questions to impress your host). Prepare well your resume.You are very likely not going to get algorithm/data structure questions like in the first round. It's going to be just some friendly chat if you are lucky. If your potential team is working on something like machine learning, expect that they are going to ask you questions about machine learning, courses related to machine learning you have and relevant experience (projects, internship). Of course you have to study that before the interview. Take as long time as you need if you feel rusty. It takes some time to get ready for the host matching (it's less than the technical interview) but it's worth it of course.
How can I make it easier for users to fill out a form on mobile apps?
I’ll tell you a secret - you can thank me later for this.If you want to make the form-filling experience easy for a user - make sure that you have a great UI to offer.Everything boils down to UI at the end.Axonator is one of the best mobile apps to collect data since it offers powerful features bundled with a simple UI.The problem with most of the mobile form apps is that they are overloaded with features that aren’t really necessary.The same doesn’t hold true for Axonator. It has useful features but it is very unlikely that the user will feel overwhelmed in using them.So, if you are inclined towards having greater form completion rates for your survey or any data collection projects, then Axonator is the way to go.Apart from that, there are other features that make the data collection process faster like offline data collection, rich data capture - audio, video, images, QR code & barcode data capture, live location & time capture, and more!Check all the features here!You will be able to complete more surveys - because productivity will certainly shoot up.Since you aren’t using paper forms, errors will drop signNowly.The cost of the paper & print will be saved - your office expenses will drop dramatically.No repeat work. No data entry. Time & money saved yet again.Analytics will empower you to make strategic decisions and explore new revenue opportunities.The app is dirt-cheap & you don’t any training to use the app. They come in with a smooth UI. Forget using, even creating forms for your apps is easy on the platform. Just drag & drop - and it’s ready for use. Anyone can build an app under hours.
How do you maintain a Leatherman?
If debris or sticky substances have accumulated between the blades, your Leatherman may also be cleaned in a mild solution of detergent and water. To remove tar and similar substances, clean your Leatherman with turpentine or other mineral spirits.
How long does it take to get a Leatherman back?
You should see it back in around 7 to 14 days. That’s it, enjoy your returned Leatherman multi-tool for many more years. Other warranty options. Sentimental value – see the main article if you don’t want Leatherman to replace your multi-tool under warranty.
How long is Leatherman's warranty?
Leatherman make a big deal about their 25-year limited warranty and rightfully so. They’ve openly advertised their warranty for many years and a lot of their customers know about it and have taken advantage of it. But can you – with no receipt.
When did Leatherman start selling multitools?
Because Leatherman didn’t start selling his first multi-tool until 1983 – 34 years ago – there aren’t many multi-tools that are older than their 25 year warranty. Besides, there is a month and year manufactured date stamped on the inside of the multi-tool that they can check. So no one seems to have had their multi-tool NOT covered by ...
Can you replace a leatherman multitool?
Don’t let the lack of a receipt make you think you have to leave your troubled Leatherman in the bottom of your drawer. If your multi-tool is under 25 years old, fill out the warranty form (it’s online here ), send it in, and there’s a very good chance Leatherman will repair or replace it for you. Whether you have the receipt or not.
Does Leatherman have a sentimental value?
Leatherman have a special procedure for multi-tools with sentimental value. There’s a section on the warranty form for you to say the multi-tool has sentimental value .
Do Leatherman warranty covers receipts?
Leatherman cover themselves though by making the statement that you need a receipt. If they ever wanted to start enforcing it, they could. It’s just they don’t seem to.
Is Leatherman limited warranty?
Like most warranties, Leatherman’s warranty is limited. This means there are conditions that need to be met to be covered by the warranty. And also like most warranties, the conditions are the usual ones like you being the original owner, having bought it from an authorized dealer for personal use, and you haven’t misused it. All fairly standard stuff.