See more
Can you return tickets Live Nation?
If you purchased tickets at the Box Office for an event at a Live Nation venue that has been canceled, postponed, rescheduled, or moved (and if refunds are made available by the Event Organizer), you can request a refund by sending an e-mail to TicketRefund@livenation.com with your name, contact information, event ...
Can I get a refund from Ticketmaster if I change my mind?
Purchased tickets through Ticketmaster are non-refundable.
How can I get my money back from a rescheduled concert?
Statute 22507 in the California Business and Professions Code does resemble the StubHub policy, it states, "the ticket price of any event which is canceled, postponed, or rescheduled shall be fully refunded to the purchaser by the ticket seller upon request." This statute was added to the state's code in 1986.
Can you cancel tickets on Ticketmaster?
A ticket purchase is binding, but as part of our Fan Guarantee it is possible to get a refund with 24 hours, after placing the order. This is only possible by filling out the Fan Guarantee form here. It is not possible to refund tickets if there are less than 14 days to the event.
Why is it so hard to get a refund from Ticketmaster?
“Due to the unprecedented volume of cancellations, please note that you should expect to receive your refund in as soon as 30 days,” the statement reads. It's possible that many current ticket holders could still receive refunds further down the line, but an increasing number of Americans require immediate relief.
Why can't I get a refund from Ticketmaster?
If you received tickets via ticket transfer, please note that recipients of any transferred tickets are not eligible to receive a refund from Ticketmaster because the transfer recipient did not purchase tickets directly from Ticketmaster.
Are tickets refundable?
Basic economy tickets are typically ineligible Although many basic economy tickets were refundable and changeable throughout 2020-2021, those benefits have generally been eliminated. These tickets are now usually completely nonrefundable and you will still need to pay change fees if the airline allows for changes.
Can I call Live Nation customer service?
(800) 653-8000Live Nation / Customer service
Is Ticketmaster also live nation?
Live Nation Entertainment, Inc. is an American global entertainment company that was founded in 2010 following the merger of Live Nation and Ticketmaster. The company promotes, operates, and manages ticket sales for live entertainment in the United States and internationally.
Is there a fee to resell tickets on Ticketmaster?
Unlike other ticketing marketplaces, Ticketmaster is waiving fees for fans selling their tickets. That means you'll take home 100% of the list price you set for your tickets. What events are eligible? You can sell concert tickets with no fees attached anywhere resale is available.
Where is my Ticketmaster refund?
If refunds for your event are approved by the Event Organizer, you will see a “Request a Refund” link in your online account. After submitting your request, your refund will be processed to the original method of payment used at time of purchase, once funds are received from the Event Organizer.
Why won't Ticketmaster let me sell my tickets?
Not all events or tickets are available for Fan-to-Fan Resale. If you don't see a Sell Tickets button or it's grayed out, selling your tickets through Ticketmaster is not available. In order to resell your tickets for events in the US, you must have a US bank account.
Are Ticketmaster tickets returnable?
As a general rule, all ticket sales are final and non-refundable. Policies set forth by Event Partners, prohibit us from issuing exchanges or refunds after a purchase has been made or for lost, stolen, damaged or destroyed tickets.
Can I dispute a Ticketmaster Charge?
Both Ticketmaster and Live Nation are issuing refunds for canceled events automatically and back to the form of payment you used, often within 30 days of the event being canceled. You may also have the option to request a credit for a future show, and you may be incentivized to do so.
Can I get credit for my Ticketmaster tickets?
The Event Organizer may provide the option to request a credit for canceled, postponed, rescheduled, or moved events; if so, we will send you a notification, and you can submit a request for credit in your account.
How do you get your tickets back from Ticketmaster?
After canceling a transfer, you can re-transfer the ticket....Cancel a Transferred TicketNavigate to My Events and select the event to view your tickets.Tap Cancel Transfer.Confirm you want to cancel the transfer by selecting Yes.Your ticket is returned to your account.
How long are tickets valid for a new show?
Tickets will automatically be valid for the new date, unless you opt for a refund within 30 days of the new show date being announced. Notification emails to ticket holders will be sent out when a show is rescheduled.
How long are tickets valid for a rescheduled date?
Should a ticket holder not elect a refund within the 30-day window, the tickets will remain valid for the rescheduled date. After this 30-day window closes, the tickets are no longer available for refund.
Can you get a refund for expedited shipping?
The cost of expedited shipping and merchandise will not be refunded. Ticket holders who purchased tickets through a resale platform or distribution partner will need to seek a refund from such resale platform or distribution partner. Rescheduled Shows. Tickets will automatically be valid for the new date, unless you opt for a refund within 30 days ...
How long does it take for Live Nation to refund?
You simply have to wait for the funds to reach your account. If you don’t receive a refund after 30 days , you should contact Live Nation and Ticketmaster customer support. You can contact them via:
What is Live Nation?
Live Nation is a global entertainment company that provides tickets for live shows. It helps promote events and operate venues. Based in Beverly Hills, California, it originally started as a project to consolidate and nationalize concert promoters. After merging with Ticketmaster, it’s become the largest ticketing company in the U.S.
How long does it take for a refund to arrive after cancelling a ticket?
You can expect your refund to arrive as soon as 30 days after canceling a ticket. You’ll receive a refund to the same payment option that you used originally. Postponed shows are a different story. You have to wait until Live Nation announces the new date for the show before requesting a refund.
Does Live Nation refund tickets?
Live Nation should refund your ticket automatically if your show is canceled. It takes some time to process a refund if there are many cancellations at once. Since live venues tend to have many seats, a cancellation inevitably leads to a large number of refund requests.
Does Live Nation send tickets to resellers?
It’s not an ideal situation for customers, as Live Nation has been known to send tickets directly to resellers. It acts as a middleman that creates unnecessary price hikes. Buyers then foot the price without receiving any benefit from Live Nation’s participation. The cost of the tickets isn’t the only issue.
Can you cancel a Live Nation ticket?
The Live Nation refund policy allows refunds under specific circumstances. Two of the most common reasons for ticket refund requests are: You can cancel your ticket and demand a refund for other reasons, but only if you have Ticketmaster ticket insurance.
Can you redeem a credit for tickets?
Credits are non-transferable, may not be sold, are not redeemable for cash, and may not be combined with other promotions. Credits may not be applied to previously placed orders and may not be redeemed to purchase tickets for the same event as the tickets in your original purchase for which you accepted the credit.
Can an event organizer approve a refund?
However, the Event Organizer may approve refunds, or the option to choose between a refund or a credit, for the event; any refund and/or credit policies are determined on an event-by-event basis by the Event Organizer, and may be subject to limitations set by the Event Organizer.
Order Status
How do I check the status of my order? It's easy to check the status of your order if you have an online store account. Simply visit the website and click "Account" located in the site's navigation.
Shipping Policy
What are the charges for shipping inside of the US? Shipping costs for US orders vary based on content and the destination. To determine available shipping options and costs, please add all desired items to your shopping cart and proceed to checkout.
FEES
How do you calculate International taxes, customs fees, or duties? If your order is shipping outside of the US, you are likely to be charged customs fees (taxes, duties, processing fees, etc.) before delivery can be completed. The shipping charges applied to your order do not include customs fees.
ARRIVE EARLY
While we will do everything in our power to be as quick and efficient as possible, we encourage guests to please arrive, in advance of the scheduled show start time, in order to allow ample time to enter the facility.
INSPECTION
Be prepared for inspection as you enter the facility. This inspection will include physical pat down and/or the use of metal detectors. Should you bring a bag, it will be searched and may slow down your entry time.
TRAVEL LIGHT
NO BAG EXPRESS ENTRY LANES will be available. Take advantage of the express lanes and carry only those allowed items necessary for your enjoyment of the show.
TAKE NOTICE
Upon entry into the venue, make yourself familiar with the venue's layout, taking special notice of the nearest exit.
SEE SOMETHING SAY SOMETHING
If you see something suspicious or out of place, please notify venue security immediately.
NOT PERMITTED
Items not permitted include, but are not limited to: Weapons of any kind, alcohol, illegal drugs/substances, glass containers, cans, hard sided/large coolers, large or oversized bags/back-packs, laser pointers, animals (except service animals) and fireworks.
