Is Costway reputable?
Costway has a consumer rating of 3 stars from 473 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Costway most frequently mention customer service, phone number and return label problems. Costway ranks 34th among Marketplace sites.
How do I cancel my order on Costway?
Contact Uspre-sale@costway.com. Product inquiry, product availability, Issues on placing orders, Payments, etc.order@costway.com. Orders cancellations, Change delivery address, Tracking numbers & Delivery dates, etc.service@costway.com. ... largeorder@costway.com.
How do I get in touch with Costway?
We're Here to Help!Call Us. 213-401-2666 9:00 a.m. - 4:00 p.m.PST, from Monday to Friday.Chat with Us. LIVE CHAT 24/7 on duty for customer service.Send Us an Email. CONTACT US Customer support will answer. your inquiry within 48 hours.Meet Us in Person. FIND US 537 Monmouth Rd Store 186, Jackson Township, NJ 08527.
Can you return items in original packaging?
Original packaging is not necessary When you return an item, you do not have to return it in the original packaging in order to get a refund, given that it meets consumer guarantees.
Can you return items from Costway?
If you think your product is not suitable, you can return your product within 30 days from the date of delivery. To start a return, please visit My Orders and initiate a return request. Please note: Please ensure that the product is brand new and unused.
How do I return a Costway?
If you insist on returning the item, you can contact us via Emails to state your return reason and request a return label. Our customer care team will inform you of the shipping cost. Please note that the returned items must remain intact without impacting the second sale.
Where is Costway based?
Ontario, CACostway.com, Inc Company Profile | Ontario, CA | Competitors, Financials & Contacts - Dun & Bradstreet. Looking for contact or business information?
How long does Costway take to ship?
3 to 5 daysThe items will usually be shipped out next business day after we received payment. If you have ordered multiple items with different delivery destinations, you may receive separate order shipments. Delivery will typically take 3 to 5 days, depending on your destination and the shipping carrier.
Is Costway good for dropshipping?
Costway packages are (not really) dropshipping friendly In order to reduce customer's claims that products have been dropshipped to them, some dropshipping friendly suppliers (like Tmart) offer to send packages without an invoice, marketing material or their logo on the package.
Can you return a product if you don't like it?
What if I don't have the receipt? If you can't get hold of the receipt and you're taking an item back simply because you don't like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note.
How do I return online orders?
Most businesses with an online store have a return policy in place....Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.
How do I send a return package?
0:191:31How to Return Mail - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you've already opened the package try to keep the original contents intact. Open packages requireMoreIf you've already opened the package try to keep the original contents intact. Open packages require new postage.
How long does Costway take to ship?
3 to 5 daysThe items will usually be shipped out next business day after we received payment. If you have ordered multiple items with different delivery destinations, you may receive separate order shipments. Delivery will typically take 3 to 5 days, depending on your destination and the shipping carrier.
How do I contact Costway Canada?
Contact UsService Email: cs.ca@costway.com.Open Time: 9:00 a.m. - 4:00 p.m. PST, from Monday to Friday.Address: #250 - 997 SEYMOUR ST., VANCOUVER BC V6B 3M1, CANADA.
Is Canada a Costway?
Costway | Marketplace | Best Buy Canada.
Note
All of our items have a three months' warranty. Items arrive damaged or defective can be returned within 90 days after the order is placed on our website. We ensure that all of our items are brand new and in excellent condition prior to shipping.
A: Non-quality related returns
1. Shipped returns will deduct applicable shipping charges from your refund if the return isn't a result of our error. If you insist on returning the item, you can contact us via Emails to state your return reason and request a return label. Our customer care team will inform you of the shipping cost.
B: Quality or other factors related returns
If there is any quality issue with the item, please feel free to contact us, we will exert great effort to cope with the issue according to the status of the item with partial refund, full refund, return for replacement.
What is the Costway guarantee?
The Costway guarantee is simple: provide customers with 100% satisfaction with of our Costway branded items and services. If you are not happy with our service or product or in need of help, drop us an email to service@costway.com and we won't stop working until you're satisfied.
How does Costway build its reputation?
Costway has built its reputation by designing a comfortable and pleasant lifestyle experience without compromising on aesthetics. Each of our product uses innovative forms of scenic, perception and design to bring Costway to life.
