How do I return to Lo and sons?
We offer "Free Returns" on any unused products within 30 days upon receiving your order. A prepaid shipping return label will be generated after initiating your return. Start a return/exchange here.
Can I wash my Lo and Sons bag?
We recommend washing the bag on the “delicate” or “hand washing” cycle with cold water and mild detergent, then laid flat to air or line dry. We DO NOT recommend taking the bag to the dry cleaners.
Does Lo sons ship to Canada?
Unfortunately, we do not ship internationally nor do we offer international returns at this time.
Where are lo and Sons bags made?
Chinaour bags are all made in China and sold online on our site.
Is the Beis Weekender worth it?
If you're looking for something casual and roomy, I give the Beis weekender bag a big thumbs up. I'm so happy with the purchase, and really impressed that it's held up for multiple years now. I highly recommend!!
Can diaper bags be washed?
Always use the gentle or delicate cycle on your washing machine for cleaning a diaper bag. Use a warm water setting (or a cold water setting if you're concerned about colours running). Only use gentle or mild laundry detergent. Avoid using bleach on any bags that aren't entirely white.
Can I put my backpack in the washing machine?
Never wash a pack in a washing machine or dry it in a dryer. Use lukewarm (not hot) water, and use your soft sponge or brush sparingly, so you don't harm any protective coatings on the pack. Hang the pack to dry in the shade or indoors, not in the direct sun (UV light can degrade the fabric).
Can we wash bag in washing machine?
Basic school backpacks and bookbags made of nylon or canvas can usually be washed in a washing machine, but be sure to check the care label first. What you'll need: Mild (fragrance- and additive-free) detergent. Sponge or washcloth and soft-bristled cleaning brush (like an old toothbrush)
How do you clean a baby carrier backpack?
Clean by hand with a mild detergent and a damp cloth. Simply wipe off dirt or scrub with a light brush to remove any grit. Special soap is not required. Allow carrier to air dry.
How do I initiate a free return or exchange?
We offer "Free Returns" on any unused products within 30 days upon receiving your order. A prepaid shipping return label will be generated after in...
Do you ship internationally?
Unfortunately, we do not ship internationally at this time. We have had international customers who have had shipping success with a third-party sh...
Are your products sold in any retailers?
We currently do not sell our products with any retailers at the moment!
Why was my credit card payment declined during checkout?
Payments are often declined because the billing address or CVV code was entered incorrectly. We recommend calling your credit card company to confi...
Do you accept pre-paid gift cards at checkout?
We do accept them; however, we do not accept orders placed with a prepaid credit card or gift card that does not have billing addresses associated...
Do you offer Paypal?
We sure do! When you are ready to order you may select Paypal to purchase. Please note that the shipping and email address that is entered in the f...
Do you offer alternative payment methods?
In addition to Paypal, we also offer Apple Pay, Google Pay, and Facebook Pay (which are only available at checkout for mobile devices). If you have...
What if I never received an order receipt and confirmation, but was still charged for the order?
We first recommend checking spam folders as the confirmations can get filtered there. Alternatively, it could be because the email address associat...
Do you honor price adjustments?
We do! We honor price adjustments within our standard return time frame of 30 days from the order delivery date. If the item(s) you purchased go on...
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Submitting your content includes providing Lo & Sons, Inc. with your content, such as product reviews, comments, suggestions, ideas, or photographs, through any method of transmission, or agreeing that Lo & Sons, Inc. may use your content through providing agreement directly on any social media site ("User-generated Content" or "Content").
Your Content
All Content and any and all other information, content, or materials that you post on the Website, on Lo & Sons, Inc.'s social media channels, that you send to Lo & Sons, Inc., or that you agree Lo & Sons, Inc.
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Do We Use Cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
Lost your receipt?
You don’t have to worry if you have lost the purchase receipt. Lowe’s store provides different alternatives to its client to return the product without an original receipt. Following is the list of documents which can work in the place of a receipt: –
Exceptional Items
According to Lowe’s return policy, most of the products have a return timeframe of 90 days. However, certain products have a return period of only 30 days. Following is the list of items that have a return period of 30 days: –
Non-returnable items
As per Lowe’s return policy, all beauty products, cosmetics, Gourmet food, and wine are non-returnable products. Also, flammable items and batteries are not eligible for a return due to safety reasons. Apart from these products, other can be returned or exchanged from the Lowe’s store.
