RETURN POLICY:
- Full-price and sale items in original condition, with all tags attached, can be returned for a full refund within 45 days of the delivery date.
- Final-sale items cannot be exchanged or returned at any time.
- Worn, altered or washed items cannot be returned.
Full Answer
What is LG's return policy?
What is LG's return policy? LG.com will accept return requests for purchases within the first 15 days after delivery. Shipping discrepancies or products that arrive damaged must be reported to LG Order Support within 5 business days of delivery in order to be eligible for a full refund.
How long does it take to return an LG product?
Once a return request is approved, you will receive a Return Merchandise Authorization (RMA). From this time, you will have 15 calendar days to return the item to LG. All merchandise returned to LG must be in original packaging with all original items (e.g., manuals, remotes, cables, etc.) that came in the box.
What is the return policy for L'Ange products?
Return Policy We adore our L'ange customers, and your satisfaction is very important to us! We will gladly accept your returned styling tool within 60 days from date of shipping.
Can I make an exchange for my LRG?
Please note: your order number is the number that starts with "LRG". We do not currently offer direct exchanges at this time. If you would like to make an exchange, please place a separate order online for the desired item.
How to return a package from UPS?
HOW TO RETURN AN ITEM: 1 To start a return CLICK HERE 2 Enter your order number beginning with LRG and email address. 3 Pack and seal your box securely in the original package, if possible. 4 Drop off the package at any USPS ship center.
How long does it take to get a refund from Amazon?
Full-price and sale items in original condition, with all tags attached, can be returned for a full refund within 45 days of the delivery date. Final-sale items cannot be exchanged or returned at any time. Worn, altered or washed items cannot be returned.
START A RETURN
If you are not 100% satisfied with your items, send them back for a refund. Return shipping is on us!
BEGIN YOUR RETURN
Refunds will take approximately 10 business days from the date received at our warehouse. You will receive a confirmation email as soon as the refund is issued. Please allow 3-5 business days from when the confirmation email is sent for the refund to fully process. Refunds will be issued to the original method of payment.
Is it easy to return items?
Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.
How soon will I get my refund?
Once your items are inspected by the store, you'll get your refund typically within 48 hours.
How to contact LG customer service?
Please contact LG Customer Service at 1-800-243-0000 for assistance in locating an LG-authorized service center.
How long does it take for LG to ship?
LG usually ships most orders within 2 business days, and most orders should be delivered within 7-10 business days. Final delivery timeline depends on the delivery address, and for products that are eligible for in-home or white-glove delivery, how soon delivery can be scheduled.
How to place an order on LG?
How do I place an order on LG.com? First make sure that the product you wish to purchase will fit into the available space in your home. Then select the product and click the Add to Cart button. Then open your shopping cart by clicking the cart icon in the main navigation bar, and follow the instructions for checkout.
What are the risks of LG products?
You assume any and all risks associated with the installation or replacement of any parts/accessories on your LG product including, but not limited to, bodily injury or personal property loss or damage.
Can you change the shipping destination on LG?
It is not possible to modify the shipping destination once an order is placed since the acceptance of your order was based on inventory in your area, and inventory is locked for delivery once an order is confirmed. If you should need help on your order, please contact LG Order Support.
Does LG Signature include white glove?
All LG Signature products include white-glove delivery and installation. All major appliances will be sent via ground shipping, and your purchase on LG.com includes delivery, unpacking, plugin/installation, removal of packing materials, and haul away of old appliances, at no additional charge.
Does LG offer exchanges?
LG does not offer exchanges at this time. If you wish to order a different item or a different variant (e.g., color or finish) of the same product, you have to return the item and independently order the product you desire.
Does L'ange Hair have a warranty?
We are pleased to offer a limited warranty on L'ange Hair products. Our limited warranty covers the product against damage caused by faulty material and/or workmanship from the date of purchase. At our discretion, L'ange Hair will either refund the cost of the order or exchange the damaged/defective product.
Is L'Ange responsible for faulty extensions?
Modifying extensions is done at the customer’s discretion and we cannot be held accountable if the results do not come out as intended. Extensions are not considered faulty and L’ange is not responsible if their condition deteriorates due to poor care, treatment or application.
