Shipping, Warranties & Returns
- LIFETIME REPLACEMENT WARRANTY. Scentsy products come with a lifetime replacement warranty for manufacturing defects. ...
- 30-DAY SATISFACTION GUARANTEE. ...
- SCENTSY GO, SCENTSY GO SOLID AND SCENTSY DIFFUSERS — LIMITED LIFETIME WARRANTY. ...
Full Answer
Is Scentsy a good MLM?
While some consultants earn nearly $1 million per year, the odds of earning even a full-time income are incredibly low. Scentsy is a good option for anyone looking to join the MLM world, but not a great option for someone looking for a way to earn a lot of money.
Does Scentsy offer free shipping?
YES, Scentsy offers an ongoing free shipping policy, which runs constantly on their e-commerce site. This means you don't even need a discount code to get free shipping--you just add your items to your scentsy.com shopping cart and go through checkout to receive free shipping on your order.
Does Scentsy accept PayPal?
SCENTSY IS NOW ACCEPTING PAYPAL! We're excited to announce that Scentsy now takes Paypal! Please feel free to shop our site and checkout with Paypal online. ***All orders are placed for my Region only on Incandescent.Scentsy.us and delivered directly from Scentsy, USA, APO-FPO, Canada, Mexico***
How to get free Scentsy shipping?
- Shop Now And Save $15
- Need To Order New Scents
- Click Here To Shop The Monthly Scent
- Did You Know That Scentsy Has
- Buy One Get One Free Scentsy Buddy! ...
- Did You Know That Scentsy Has "Combine & Save" Packages Https:marymiddleton.scentsy.us/Buy/Collection/464
- February Is 10% Off Almost Everything In The Fall/Winter Catalog Month
Can you return Scentsy products?
If you are dissatisfied with your product, you may return it in resalable condition to your Independent Consultant for exchange within 30 days of the delivery date. Scentsy does not offer cash refunds.
What does Scentsy lifetime warranty cover?
LIMITED LIFETIME WARRANTY. Scentsy Diffusers are warranted to be free from defects in material and workmanship for the lifetime of the product. Any diffuser found to be defective or damaged under normal use and care will be replaced with the same, or comparable, product at Scentsy's discretion.
Do all Scentsy warmers have a lifetime warranty?
Yes, all Scentsy Warmers come with a lifetime replacement warranty for manufacturing defects. If your warmer is damaged during shipping, has a manufacturer defect, or electrical issue, it may be returned, with no limitation in time, to your Independent Scentsy Consultant for repair or replacement.
How do I quit Scentsy?
A: To keep your downline, you must generate at least 150 PRV points in at least one month in a consecutive three-month period. Q: Can I voluntarily cancel my account? A: Yes, voluntary cancellation requests can be submitted to accountservices@scentsy.com.
Will Scentsy replace a broken warmer?
Warmer Warranty If your warmer arrives broken in the shipping process, Scentsy will replace it. If you warmer ever breaks due to mechanical defect or electrical issue, Scentsy will replace it with the same warmer if it is still available.
Do Scentsy Consultants get a discount?
Do Scentsy Consultants get a discount on products? While we don't offer a traditional discount, Scentsy Consultants are welcome to host their own Scentsy parties and take advantage of our generous Host Rewards to get free and half-price products.
Why is my Scentsy wax not melting?
Look for drafts. Drafts from windows, fans, vents or air returns can greatly affect the way your warmer melts the wax. Move it to a different location if you suspect drafts may be the problem. This is another common reason why wax doesn't melt the way it used to.
How many Scentsy cubes should I use?
You only need to use one small cube at a time, and some customers even cut the cube and use half at a time. If you have a mid size or larger warmer, we usually suggest two cubes at a time, at the most! Try one cube, then one and a half and see how it goes.
How long do Scentsy element warmers last?
Technically, Scentsy states that a cube of wax will produce a strong fragrance for 6 – 8 hours of warming time before needing to be replaced.
Can I rejoin Scentsy for free?
Rejoin Scentsy Once you become a Scentsy Consultant, you can't sign up to join again after termination. However, you can come back and reinstate your account for free, which is even better.
Can I leave my Scentsy on overnight?
Yes you can leave them on all night. Scentsy release the element collection in March and it is bulb free so the light doesn't keep you awake at night.
Is it OK to leave a wax warmer on all night?
Electric wax warmers can be left on for up to 10 hours or until the wax melt has stopped giving off fragrance.
How many times can you reuse Scentsy wax?
How many times can you reuse wax melts? According to Happy Wax, two or three wax melts provide about 8 hours of fragrance. Different brands have different burn times, but most fall within the 6-8 hours range. Many people find they can reuse the same wax melts several times before the scent slowly disappears.
Why did my Scentsy Warmer stop working?
If your Scentsy warmer stops working all together: Check to ensure the light bulb is securely screwed in. Make sure the plug didn't come loose from the wall. Try a different outlet. Hit the reset button on your outlet if it's a GFI.
How long do Scentsy element warmers last?
Technically, Scentsy states that a cube of wax will produce a strong fragrance for 6 – 8 hours of warming time before needing to be replaced.
How do you fix a Scentsy diffuser?
0:001:19My Scentsy Deluxe diffuser isnt working? - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo you can screw it together or unscrew it and you can screw it back. If it is screwed as tight asMoreSo you can screw it together or unscrew it and you can screw it back. If it is screwed as tight as it can the water will come out if it's unscrewed.
How long does it take to return a scentsy?
If you are dissatisfied with your product, you may return it in resalable condition to your Independent Consultant for exchange within 30 days of the delivery date . Scentsy does not offer cash refunds.
How long does it take to replace a Scentsy diffuser?
Any Scentsy Go unit or Scentsy Diffuser found to be defective or damaged under normal use and care within 30 days of purchase will be replaced with the same, or comparable, product at Scentsy’s discretion at no cost to you. After 30 days , Scentsy will replace the Scentsy Go unit for a $18 processing fee, the Scentsy Go Solid unit for a $15 processing fee and the Scentsy Diffuser for a $20 processing fee. Please contact Consultant Support for more information.
Does Scentsy have a warranty?
Scentsy products come with a lifetime replacement warranty for manufacturing defects. If your product is damaged in shipping from Scentsy, has a manufacturing defect, or an electrical issue, it may be returned with no limitation in time, to your Independent Consultant for repair or replacement.
How long does it take for Scentsy to ship?
Scentsy will make every effort to ship products within ten (10) business days from the date an order is received. If items are not in stock, they will be placed on back order and shipped when Scentsy receives them. These back-ordered items will be noted in your Workstation as Shipped Partial in the Status column. If back-ordered items are not expected to ship within thirty (30) days, Scentsy will notify you and/or your customer. You will be charged for and receive PRV on back-ordered items unless the product has been discontinued. Alternatively, you may cancel back-ordered items and request a refund, receive a credit to your account, or request replacement merchandise. If a refund or credit on your account is requested, your PRV will be decreased by that amount in the same month the refund or credit is issued.
Where is Scentsy located?
SCENTSY controls and operates the SCENTSY WEBSITES from its offices located in the State of Idaho, U.S.A. , and the SCENTSY WEBSITES are not intended to subject SCENTSY to the laws or jurisdiction of any state, country or territory other than those of the United States.
What is a Scentsy independent consultant?
A "SCENTSY Independent Consultant" is an individual (a) who has agreed, pursuant to the terms of an SCENTSY Independent Consultant ...
Is Scentsy affiliated with any third party websites?
Except as otherwise expressly stated by SCENTSY on a SCENTSY WEBSITE, SCENTSY is not affiliated or associated with operators of any third party websites that link to or are linked from the SCENTSY WEBSITES.
Does Scentsy make any warranties?
SCENTSY makes no representation or warranty that any SCENTSY WEBSITE, in whole or in part, or any products, services, or materials made available through the SCENTSY WEBSITES, are appropriate or available for use in other locations.
Is a sweepstakes governed by a sweepstakes?
Any sweepstakes, contest, or similar promotion made available through any SCENTSY WEBSITE may be governed by specific rules that are separate from this Agreement. By participating in any such sweepstakes, contest, or promotion, you agree to become subject to those rules, which may vary from the terms and conditions set forth herein.
Does Scentsy have control over the forums?
You acknowledge and agree that SCENTSY has no control over, and shall have no liability for any damages resulting from, the use (including without limitation re-publication) or misuse by any third party of information voluntarily made public through the Forums or any other part of the SCENTSY WEBSITES.
How long does a scentsy bar last?
A: One Scentsy bar can last anywhere between 60-80 hours depending on a variety of factors, including: the size of room, room temperature, how many squares are used at a time and even your body’s unique reaction to smell. Light fragrances usually will not last as long as heavier fragrances will.
How many squares of scentsy bar do I need?
A: All you really need is one square of a Scentsy bar to get a great smelling home. Using more will not make the fragrance stronger or last longer and is therefore wasteful.
What is a scentsy bar made of?
A: Scentsy Bars and bricks are made from a high-quality paraffin wax blend , which was chosen for its ability to hold fragrances and also for its low melt point. This wax does not emit any type of harmful chemical into the air.
What to do when wax runs out of fragrance?
Q: What do I do when the wax runs out of fragrance? A: Once your wax runs out of fragrance you can pour the melted wax back into its container to cool. Wipe out the top of the warmer with a paper towel and you are ready to put new wax in. Once the old wax has cooled you can throw it in the trash.
Can you offer a discount on Scentsy?
A: Each Scentsy Consultant is allowed to offer his/her own personal promotions and discounts which are not offered by Scentsy itself, so you must make personal contact with the consultant in order to receive the advertised discount or promotion.
Can you return a used product?
You cannot return used products for replacement or exchange. When exchanging a product you may only exchange a like product for a like product, i.e. full-size warmer for full-size warmer, bar for a bar, room spray for room spray, etc. Please contact me if you need to exchange an item.
Can you get a refund on Scentsy?
A: Scentsy does not extend refunds for any reason. Once an order is placed, it cannot be canceled or changed. If items are damaged during shipping, damage must be reported to me within three business days of the delivery date. If damage is not reported within three business days, damaged items may not be replaced free of charge.
