What's the return policy for Lululemon?
ARE THERE CONDITIONS FOR RETURNS AND EXCHANGES? Yes. If you're having second thoughts about your gear, and your purchase was made within 30 days, we can return it. Product must be unworn and unwashed, with hang tags attached, and accompanied by proof of purchase.
Will Lululemon accept returns after 30 days?
Lululemon allows returns of unworn, unwashed merchandise with the hang-tags still intact up to 30 days post-purchase—a return window that can be considered roughly standard according to our Returns Benchmarks Report.
Does lululemon have a lifetime guarantee?
While we pride ourselves on creating long-lasting gear, our quality promise does not cover usage beyond practical lifetime, and as a result our Quality Promise cannot be applied to any item purchased through Like New. Choosing the right fabric for the ways you like to sweat is everything to us.
Does lululemon accept returns without receipt?
Without an original receipt and credit card present, in-store returns are refunded to a gift card.
Can I exchange old Lululemon leggings for new ones?
Lululemon will debut a trade-in and resale option for its gently used leggings, tops and jackets later this month. Customers will be able to exchange their previously worn Lululemon items for a gift card at any of its U.S. stores.
Can you return pilled Lululemon leggings?
UPDATE: As of September 2019, lululemon has made pilling a non-quality issue. Meaning, if your product pills, you are no longer allowed to return it due to manufacturer defects or quality issues. This is really unfortunate because many of their Align leggings will eventually pill.
How long are Lululemon leggings supposed to last?
2-5 yearsOn average, Lululemon leggings last for 2-5 years if cared for properly. Some women I know have even had their Lulus for nearly 10 years! Yogis and runners often brag about how durable their leggings really are. They withstand everyday wear and hold up to regular washes (as long as you wash them correctly).
Should I size up or down for Lululemon?
The Educators recommend sizing up one size for a more comfortable fit. Women with a bigger chest but small band should size up. If you like a more compressive fit, you can choose to go with your exact size.
Does Lululemon replace stained items?
Maybe it just didn't fit right? No problem! They will take it back and swap it out for something new. They also offer free repairs if it's something irreplaceable." Lululemon also hems everything in store for free — tops and bottoms!
How do I return old Lululemon leggings?
How to do a returnSelect the items you want to return.Print your return form and label.Package your items.Ship your package.
Can Lululemon look up receipts?
If you misplace your receipt you should still be able to make a return…in most cases. Specifically, if you gave them your phone number when checking out IN-STORE, they'll be able to pull up your transaction history.
How do I exchange damaged lululemon leggings?
RETHINK. Trade in any lululemon gear you're no longer using and get credit in the form of an e-gift card you can use at lululemon stores and at lululemon.com. REVIVE. We'll refresh your gently worn pieces for someone else to make active again.
How do you fix pilling on lululemon leggings?
0:122:38How To Get Rid Of Pilling From Clothing | Lululemon Leggings FixYouTubeStart of suggested clipEnd of suggested clipUsing my handy dandy pilling remover it's also a fabric shaver. It's great for couches as well youMoreUsing my handy dandy pilling remover it's also a fabric shaver. It's great for couches as well you just turn it on and go over the pilling spot.
Why are my lululemon leggings Pilling?
Chub rub is the main cause for pilling. Other causes include regular wear and tear, overuse, and brushing against abrasive surfaces such as rocks, cement, velcro, or brick. I've been fortunate to be able to test ALL the lululemon fabrics below.
Can you return an online purchase to the store?
Yes, you can! The exception to this includes face masks, which aren’t returnable, outlet items, and Like New purchases. Otherwise, if an in store return is more convenient for you than the online process, just be sure to bring your proof of purchase and you’ll be fine.
How strict is the Lululemon return policy?
The Lululemon return policy page indicates that there are exceptions to some things, though it seems adamant about bringing a proof of purchase to indicate you did buy an item new.
Lululemon Exchange Policy
Lululemon does offer an exchange policy. The company allows you to exchange clothing items with their tags on and proof of purchase in store up to 30 days. Their associates will help you do a return and complete the process by finding something else you like more.
Does Lululemon make returns without a receipt?
In most cases, returning items to Lululemon without a receipt will result in refunds in the form of gift cards or store credit, providing you’re within the return policy timeframe.
Can I return a Lululemon product after use?
Lululemon generally prefers not to have products returned after use, especially if washed – and especially swimwear. They pride themselves on clothing items that last a long time, and don’t want to put items that may have been mistreated or touched sensitive areas back on the shelves.
Does Lululemon give full refunds?
Yes, Lululemon gives full refunds providing you return your items within the return policy window.
How long do Lululemon refunds take?
Online refunds can take 3-5 days to process. In store refunds work about as fast as your bank allows.
How long does it take to return a Lululemon item?
Lululemon allows their customers to return items within 30 days of purchase. You have to satisfy a few conditions to qualify for a return: You can return Lululemon sports gear at a store or initiate a return online and send the parcel by mail. Almost all products from Lululemon can be returned, with a few exceptions:
How long can you return a store after it reopens?
If your local store is closed, you can make returns or exchanges up to 30 days after it reopens. You’ll have to reach out to one of the company’s educators at the Guest Education Centre through live chat and explain the issue. You can also contact them on social media channels or send an email.
Does Lululemon accept returns?
Purchases bought on one of North American Lululemon sites can be returned to any North American Lululemon store. The company doesn’t accept Like New returns in store at this time.
Can Clothing Be Worn?
They ask that the item is unworn, unwashed, and has tags still attached.
What If I Lost My Receipt?
If you misplace your receipt you should still be able to make a return…in most cases.
How Do I Return or Exchange a Gift?
You can either take the item back to a store (with your gift receipt) or hit up a live chat operator and they can help you out if you’re unable to get to an actual Lululemon Athletica location.
How Is a PayPal Return Processed?
Lululemon is currently unable to process a return via PayPal if you originally used the payment service to make a purchase.
Does Lululemon Provide Exchanges On Its Products?
Lululemon gives you 30 days to exchange your product for another product. If your purchase item does not perform as you expected or bought the wrong product, then you can exchange it within 30 days after the shipping date. Your product must be unworn and unwashed with all original tags and the receipt.
Lululemon Refund Policy
When Lululemon received your return product, they will process your refund. Your refund can be credited within seven business days in the original form of the payment.
