Return-Policy.org

macy's money return policy

by Ms. Candida Gutkowski Published 2 years ago Updated 1 year ago
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May not be redeemed for cash, used to purchase Macy's Gift Cards, or applied as payment or credit to your credit card account. If a purchase used to accumulate Macy's Money is returned, your return may result in a reduction of the value of your Macy's Money Reward Card and/or a reduction of your total refund amount.

Full Answer

What is Macy's return policy with receipt?

Quick Facts

  • Jewelry items purchased from macys.com must be returned within 30 days of receipt in its original condition and in its original packaging
  • Bridesmaid dresses purchased online may be returned to a Macy's store or by mail
  • Area Rugs purchased from macys.com may not be returned to stores. ...

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Can you return clearance item at Macys?

You may return most items purchased on macys.com to any Macy's store. Take your merchandise and this invoice (make sure bar code is attached) to your local store. Any Sales Associate can process your return. Use the Return Form that accompanied the merchandise shipment. We provide a preaddressed shipping label for your convenience.

Can I return used items back to Macys?

You can return or exchange your purchase to a Macy’s Backstage store within 30 days of the purchase. A receipt must be shown with the item (s) you would like to return for a full refund in the original form of payment. Merchandise must also be un-worn, un-altered and have original tags attached.

How to return item to Macys?

Your return/exchange options:

  • Return/exchange to store
  • Return by mail
  • Exchange by mail

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Can I get my money back from Macys?

What is Macy's return policy? We want you to love your purchase, but if you are not completely satisfied, we gladly accept most returns by mail and in stores within 90 days of purchase for free Conditions are noted below. Returned items must be in original, saleable condition with original tags.

How Does Macy's money work?

Macy's Star Rewards can be earned during Star Money Days, if you're a free Bronze member or Macy's Cardholder. Points are earned per dollar spent and 1,000 points = $10 Star Money. Star Money can be used immediately after earning it and is valid for 30 days after earning it.

Do you lose Macy's star money if you return?

What happens if I return my Star Money purchase? If you use Star Money on a purchase and then make a return, the portion of your return paid for with Star Money will be refunded to you in the form of a Macy's Happy Returns Gift Card or Merchandise Only Certificate .

How Long Does Macy's money last?

Star Rewards & Star Money Expiration Policy | Macy's Customer Service. Points expire if your Macy's Credit Card is closed or you don't make a qualifying purchase for 12 consecutive months on your Macy's Credit Card or with your Star Rewards membership. Star Money will expire 30 days after it is issued.

How do I redeem Macy's star money?

If you are shopping on macys.com , you will need to be signed into your Account and have your membership linked to your Wallet in order to use your Star Money. At checkout, you will be able to apply any available Star Money to your order.

How do you get Macy's star money?

Every time you hit 1,000 points, you'll get $10 in Star Money! How can I earn it? Shop your Macy's favorites with your Macy's Card or Bronze membership. You'll rack up points that collect in your account.

How does Macys credit card work?

The Macy's Credit Card is a basic store-loyalty card. It rewards frequent shoppers of the retailer with store credit that can be used on future purchases. It unlocks special discounts and promotions that will either give you additional incentive to shop there or save you money, if you already frequent Macy's.

What credit score do I need to get approved for a Macy's card?

Most applicants who are approved for a Macy's Credit Card have a FICO® Score of 600 or higher. If you're aiming for the Macy's American Express® Card, you'll likely need a score of at least 670, and a score of 700 or higher will give you much better odds.

Can I Return Macy’s Products After Use?

Generally, Macy’s accepts products for return if they’re in original condition with the original tags, with an exception for “gently used” fragranc...

Who Pays the Return Shipping Charge to Macy’s?

When you return items to Macy’s by using the prepaid return label, this is covered by Macy’s at no cost to you. If you return an item in the inelig...

Will Macys accept return after 180 days

No, Macy's return policy is 90 days from purchase, which needs to be adhered to by customers looking to return items for a refund or exchange.

Macy’s Return Policy For Each Department

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The department-wise detailed explanation about the time span, rules, and exceptions of the products are listed below: –
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Non-Returnable Items

  • Following is a small list of the products that are not eligible for a return: – 1. I. Macy’s beauty box products 2. II. Bridal Salon by Demetrio’s 3. III. Gourmet food and Wine. Contact customer service ASAP if you receive a damaged product on delivery.
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General Instructions For Return, Refund, and Exchange Process

  • Adhere to the following instructions while returning a product: – 1. • Products will not be exchanged or returned without a valid receipt. 2. • The product must be returned in its original packaging. 3. • Used or damaged products will not be accepted for return on any cost. 4. • Macy’s store reserves the right to reject return on any damaged product. 5. • No products will be entertai…
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Lost Your receipt?

  • In case you have lost your purchase receipt then, fret not! According to Macy’s return policy, you can still return the product to the applicable Macy’s store. However, in this case, you might not receive a full refund. The refund amount will be the product’s least selling price in the last few weeks (maximum 180 days).
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