Holiday Return Policy
- Shipping and delivery fees are non-refundable.
- Items purchased in a store must be returned to a store.
- Items purchased online can be returned by mail or to a store.
- Need to return a purchase? > Start A Return Here
Full Answer
Can you return merchandise to Macy’s after 90 days?
Most Macy’s products can be returned within 90 days of purchase, but there are a lot of exceptions to this. Small electrics, items for personal care, dresses, and watches must be returned within 60 days. Merchandise from Finish Line can only be returned with 45 days of purchase.
Can I return a gift from Macy’s without a receipt?
Macy’s return policy works the best if you have the original receipt, gift receipt, packing label or credit card you used for the purchase because you will receive a full refund of the purchase price from Macy’s. Even if you don’t have proof of purchase, that doesn’t mean that you can’t return the gift.
How do I get a refund from Macy’s?
Take your order, receipt or the credit card used to make payment and contact the customer care desk. You will get an immediate refund. Find your nearest Macy’s Store. You can return online purchased items in-store. Only online bought items can be returned via mail, in-store purchases are not eligible for this.
How long does Macy’s take to restock?
Instead, Macy’s regular return policy of 90 days applies, with some exceptions. For example, Last Act items must be returned within 30 days of receipt. Although most items don’t carry a restocking fee upon return, some do.
What is Macy's return policy after Christmas?
The traditional return period for Finish Line products is 45 days, but Macy's has extended it for the 2021 holiday season. Shoppers can return the merchandise by Jan. 31, 2022.
Can I return to Macy's after 180 days?
Macy's gives you a liberal 90 days to return items. Their policy used to be 180 days but was cut in half in 2019. They state that “items being returned must be in their original condition.” The one big exception is cosmetics and fragrances as they can be in “gently used” condition.
How many days do you have to return something at Macy's?
You'll have 90 days to return your Macy's purchase, whether you have a receipt or not, as long as the associate can find your purchase using your free Macy's account (identified with your email and/or phone number) or the credit card you used.
What is Macy's return policy with a receipt?
It's free! Bring your item(s) along with the packing slip or receipt and the original form of payment to any Macy's store. *Free Returns exclude Gift Cards, food, gourmet gifts, Beauty Boxes, lamps, wall art, mirrors, furniture, mattresses & area rugs. Free Returns do not apply to international orders.
Can I return without a receipt at Macy's?
Macy's return policy says it will accept returns without a receipt if the product still has the store's sticker, or you have a gift card receipt. However, you will only get an in-store credit; you will not get a full refund.
Can you return washed clothes to Macy's?
Also, keep in mind that your products need to be in their original condition. If your products are used, worn, washed, or damaged (by you), then Macy's may not accept your return.
Can Macy's look up my receipt?
Since receipt information can typically be retrieved for up to two years following your purchase, we're able to look up your purchase information with your account number, a customer return label, or a Gift Registry number.
Can I exchange an item without a receipt?
What if I don't have the receipt? If you can't get hold of the receipt and you're taking an item back simply because you don't like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note.
What to do if you want to return something without a receipt?
In case you don't have any evidence of purchase or you're over the store's time limit, say that the item you want to return was a gift....How To Return Something Without a ReceiptThe credit card you used to purchase the item.A bank statement showing the specific date of the purchase.The original packaging.
Can you return a product without a receipt?
"It all depends on the store," Spencer reiterates. "Some stores do not require a receipt for any return, and they will simply provide you with cash back if that's what you want," she says, adding that "other stores will happily offer you a credit without a receipt."
What is Macy's return policy for online purchases?
Items purchased online can be returned by mail or to a store. Bring your original receipt. No receipt? We can use the credit card you used to make your purchase, your return label, packing slip, order or shipping confirmation email, or registry number to look up your information for you.
Can Macys look up my receipt?
Since receipt information can typically be retrieved for up to two years following your purchase, we're able to look up your purchase information with your account number, a customer return label, or a Gift Registry number.
What is last act at Macy's?
In the past year or so, Macy's has rolled out "Last Act" clearance sections in all of its stores. These sections have a simplified pricing structure: Items are heavily marked down but aren't eligible for coupons or any additional discounts.
What happens to Macy's money if I return?
If a purchase used to accumulate Macy's Money is returned, your return may result in a reduction of the value of your Macy's Money Reward Card and/or a reduction of your total refund amount.
Can I Return Macy’s Products After Use?
Generally, Macy’s accepts products for return if they’re in original condition with the original tags, with an exception for “gently used” fragranc...
Who Pays the Return Shipping Charge to Macy’s?
When you return items to Macy’s by using the prepaid return label, this is covered by Macy’s at no cost to you. If you return an item in the inelig...
Will Macys accept return after 180 days
No, Macy's return policy is 90 days from purchase, which needs to be adhered to by customers looking to return items for a refund or exchange.
What is Macy’s Return Policy?
Macy’s return policy for most items means that you can return the item within 90 days in its original condition and you will get a full refund or exchange. There are a number of exceptions to this in terms of timeframe, as well as a few categories of items that are not eligible for return.
What is Macy’s Return Policy Without a Receipt?
Yes you can return to Macy’s without a receipt. They will still attempt to refund or exchange your item if you no longer have the receipt.
How Long do Macy’s Refunds Take?
Returns to any stores are processed by Macy’s immediately. Returns that are sent by post take up to ten business days before Macy’s credits your account. In both cases, if the refund is going into your bank account, there may be a delay of about a week before the funds are available for you to use.
Who Pays the Return Shipping Charge to Macy’s?
When you return items to Macy’s by using the prepaid return label, this is covered by Macy’s at no cost to you. If you return an item in the ineligible categories listed above, you will have to pay for your own return shipping.
What Is Macy’s Return Policy?
Macy’s graciously offers free returns for up to 90 days from the day of the purchase in stores or by mail. Macy’s has extended the time frame for returns for the holiday season to make things seamless for customers. The new time frame is effective on all purchases beginning on Oct. 5, 2021, with returns accepted until Jan. 31, 2022.
How long do you have to return a Macy's gift?
31, 2020, to return it. Other than the return time frame, Macy’s doesn’t have a separate holiday return policy. Instead, Macy’s regular return policy of 90 days applies, with some exceptions. For example, Last Act items must be returned within 30 days of receipt.
What is required to return Macy's gift?
Items that are altered or worn will not be accepted. Proof of purchase and intact store tags are required for returns. Also, you’ll need to return items within the specified time frames. For example, holiday gifts purchased between Nov. 1 and Dec. 31 must be returned by Jan. 31, 2020, with the exception of some gift items that are nonreturnable or must be returned sooner.
How long does it take to return optical wear?
Optical wear is returnable within 30 days of purchase; receipt required, with no exceptions.
How long does it take to return a Burberry bag to Macy's?
Burberry, Louis Vuitton, Tous, Gucci and Longchamp brands are returnable within 14 days to a Macy’s store that sells such brands; proof of purchase and tags attached required.
How to return Macy's online?
Once there, follow these steps: Sign in to your account to search your order history, or enter your order number directly on the page. Your order number is located at the top of your order confirmation email or your invoice.
When do you have to return a gift?
Also, you’ll need to return items within the specified time frames. For example, holiday gifts purchased between Nov. 1 and Dec. 31 must be returned by Jan. 31, 2020, with the exception of some gift items that are nonreturnable or must be returned sooner.