Can you return a mattress to IKEA?
IKEA Mattress Return Policy You have two options for returning your mattress to IKEA: Exchange it for another mattress within 365 days of purchase. Return it for a full refund within 365 days of purchase.
How long do you have to return a mattress at IKEA?
It's OK to change your mind! If you're not totally satisfied with your IKEA purchase you can return new and unopened products within 365 days, together with your proof of purchase, for a full refund.
Can you return opened mattress?
If the mattress has been unopened the customers can return it for 30 to 100 days. However, if you have unpackaged your mattress you can still return them within 30 days of purchase.
Can you return a mattress after you buy it?
Most mattress-in-a-box companies have offered free, simple returns during a long “try it out” period. If you don't like the bed, you can return it and get your money back.
Do IKEA mattresses have warranty?
IKEA mattresses are rigorously tested to comply with our strict standards for quality and durability as well as with the highest standards for residential use. This means that we can offer you a 10-year limited warranty against defects in materials and workmanship that covers mattresses from IKEA.
Can I return my mattress to IKEA without receipt?
If you don't have your receipt, IKEA can try to use one of the following methods to find your purchase: Credit or debit card, gift card number, or an order number (if applicable).
What does IKEA do with returned mattresses?
At a minimum, 80 percent of a mattress can be recycled, Ikea says. The fabric and foam can be turned into carpet underlay and the felt and cotton can be recycled into new felt and insulation. The wood is recycled into biofuel or other recycled wood products. The plastic and steel also are recycled.
What are my rights to return a mattress?
Returning a mattress bought in store. No matter how uncomfortable it is, if a mattress bought in a physical shop is not actually faulty or damaged, you can only return it if the retailer has a returns policy – which isn't a legal requirement.
What happens to the mattresses that are returned?
Your returned mattress will still find a good home with someone who needs and wants it. In most cases, when state law allows it, returned mattresses are donated to charities like the Salvation Army, women resource centers, or homeless shelters.
How many days do you have to return a mattress?
It will take time for your body to adjust to your new mattress and vice versa. In fact, studies show most people experience some initial level of discomfort with their new mattress. Because of this, we ask you to sleep on it for a minimum of 21 nights to allow for this adjustment period.
What do you do if you don't like your mattress?
Depending on where you buy your bed, you'll have a couple of options:The company will send a truck to pick up your unwanted product. They'll either take it to a donation center or back to their warehouse. ... You may have to re-box your mattress and prepare it for shipment yourself. This task is often a two-person job.
Can you return a mattress without tags?
You can report the manufacturer selling mattresses without the tag. The penalty can range from a legal notice served to the manufacturer or seller to stop removing the tags or provide the correct information, to a fine of up to $1,000.
How do I claim my IKEA mattress warranty?
Contact your local IKEA store. You will find the address and phone number in the IKEA Catalog or at IKEA-USA.com. Save your sales receipt as proof of purchase. Proof of purchase is required for the limited warranty to be valid.
How can I make my IKEA mattress more comfortable?
How To Make A Bad Mattress More Comfortable With 11 Ingenious ProductsInvest In A Quality Mattress Topper. ... Try Sleeping With A Body Pillow. ... Support Your Neck & Head With A Memory Foam Pillow. ... Sleep On Cooling Mattress Topper If You Get Hot At Night. ... Consider A Breathable, Cooling Mattress Protector.More items...•
How do you return a mattress in a box?
1:196:57How To Return A Bed In A Box Mattress (FULL GUIDE) - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you're still unsatisfied with the bed that you just got you know you can just call the company upMoreIf you're still unsatisfied with the bed that you just got you know you can just call the company up and initiate the whole returns.
How do I return a large item to IKEA?
You can return your item to any IKEA store with proof of purchase and ideally with the original packaging. Obviously many items sold by IKEA are large so may require a pickup, which they are able to arrange for you - but this option is not available in all areas so you will need to contact IKEA.
You have up to 90 days to decide
It takes time for you and your new mattress to get used to each other. That’s why we give you 90 days to be sure you’re compatible. If the chemistry isn’t right, simply come back and choose another mattress. When you’ve found your perfect match, you can sleep easy for years to come with our free 10-year guarantee.
Love it or exchange it: Terms and Conditions
It is important to us that you love your new mattress. So if after a while you discover that it is too firm, too soft or too something else just bring the mattress back and simply change it for another.
Try it for up to 365 days
It takes time for you and your new mattress to get used to each other. That’s why we give you 365 days to be sure you’re compatible. If the chemistry isn’t right, simply come back and choose another mattress. When you’ve found your perfect match, you can sleep easy for years to come with our free 10-year warranty.
Love it or exchange it: Terms and Conditions
It is important to us that you love your new mattress. So if after a while you discover that it is too firm, too soft or too something else just bring the mattress back and simply change it for another.
365 days to change your mind
We will be happy to give you a full refund by the same method as your original payment for products that are returned with proof of purchase in new, unused and re-saleable condition and with the packaging. Smaller orders and articles with a total weight of less than 10kg, and can fit in a parcel of 60x50x50cm or less, can be returned using CollectPlus.
Love it or exchange it
It takes time for you and your new mattress to get used to each other. That's why we give you 90 days to be sure you're compatible. If the chemistry isn't right, simply come back and choose another mattress. When you've found your perfect match, you can sleep easy for years to come with our free 25-year guarantee.
Save time with your in-store return
The terms and conditions set out in this return policy apply to all goods purchased from an IKEA store or via the IKEA website in Australia. This includes any purchases made via phone.
How to return
Return to any IKEA store (excluding IKEA planning studios) for free 7 days a week.
Mattress exchange policy
Exchange your mattress or mattress pad once within 365 days of your original purchase if you don’t love it.
Good to know
Exchanges and refunds can be given where goods are faulty (other than any fault that was clearly communicated to you, or which ought to have been revealed by an examination of the product at the time of purchase), wrongly described, different from a sample shown to you, or does not perform the function.
When buying a mattress, the return policy is crucial
Not every business has a flexible mattress return policy and ordering from certain stores, especially those that don’t prominently display their policy, can put your investment at risk. Plus, with how heavy they are, returning mattresses quickly becomes difficult.
What Are They and How Do They Work?
Return policies vary from one company to the next. Always check before purchasing since they might be a deal-breaker.
The Best Mattress Return Policies
Choosing a company with a reasonable return policy is critical when mattress shopping. What exactly do we mean when we say “reasonable?” First and foremost, not every mattress comes with a return policy. Second, the policy must provide sufficient time to try out the mattress.
When Should You Return a Mattress?
First, determine whether or not you should return your mattress, as purchasing a mattress from a company that offers a substantial return policy plays heavily into that decision.
How to Return Your Mattress
While it varies on where you purchased your bed from, the following are the two most common processes for how to return an unwanted mattress.
Returned Mattress Laws
A company is not bound by federal laws to accept mattress returns, and cases of a defective mattress are normally covered by the warranty. Mattress stores are only bound by state laws that dictate mattress refunds are subject to the mattress store policy at the time of purchase.
Final Thoughts on Mattress Returns & Policies
To summarize, mattresses are significant purchases, and you should always be informed of the return policy before making a purchase.
