What is Maui Jim's return policy?
Your satisfaction is our priority. You may return your merchandise purchased from the Maui Jim website for a refund minus shipping charges within 30 days of your purchase. All returns must be in the original case and/or packaging and in perfect resalable condition for credit. Click here to get a return label that can be used to send your package to us.
Are Maui Jims worth the money?
Well, Maui Jim sunglasses are worth the money and are very popular with many people. The Maui Jim polarized filters absorb 99.9% of reflected glare and are effective to protect you from the light. Are Maui Jims better than Ray Bans? Maui Jims are objectively better with lens filtering than Ray Bans but for flying a person needs a lens with good contrast that is non polarised. Commercial pilots tend to wear Serengeti aviators.
How to return Maui Jims for repair?
Maui Jim Support Team. Maui Jim has a great repair service and would be happy to help if you have issues with your sunglasses. You can begin your repair process by selecting the "START REPAIR" button on the Repairs Page. At the end of the process, you will be given a PDF that you can print out and include with your sunglasses when you send them in.
Does Maui Jim replace scratched lenses?
Maui Jim will repair or replace, at our option, any pair of Maui Jim sunglasses found to be defective—exclusive of damage caused by improper or unreasonable use. This warranty does not apply to normal wear, including lens scratching or accidental breakage.
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Can you return Maui Jims?
Your satisfaction is our priority. You may return your merchandise purchased from the Maui Jim website for a refund minus shipping charges within 30 days of your purchase. All returns must be in the original case and/or packaging and in perfect resalable condition for credit.
Do Maui Jims have lifetime warranty?
Maui Jim sunglasses are warranted to the original purchaser for two full years from the date of purchase against any defect in materials and workmanship when purchased from an authorized Maui Jim reseller. This warranty is void if original lenses or frames are altered.
Can I trade in my Maui Jim sunglasses?
Maui Jim Support Team We do not offer product exchanges. However, you can return purchases made on our website for a refund within 30 days of the original purchase, and then purchase a new color/style.
What happens if my Maui Jims break?
Maui Jim will repair or replace, at our option, any pair of Maui Jim sunglasses found to be defective—exclusive of damage caused by improper or unreasonable use. This warranty does not apply to normal wear, including lens scratching or accidental breakage. This warranty does not cover shipping cost.
Can scratches be removed from Maui Jim sunglasses?
Regrettably, scratches cannot be simply polished or buffed off of our lenses. Part of the technology we use for all Maui Jim polarized lens materials includes a hard-shell coating that resists scratching. However, heavy abrasives rubbing against the lens surface can break through this coating and cause visible marks.
Are Maui Jim sunglasses worth the money?
The UV protection is the same whether polarized, or non-polarized. Ray-Ban and Maui Jim lenses both provide UV protection, and that is what counts. If you are looking for polarized, Maui Jim is your go-to. It's one of the few sunglass brands where the entire line is polarized.
How much does it cost to replace Maui Jim lenses?
$75 USDMaui Jim offers the best repair service options to our customers. Lenses are $75 USD and are replaced as a pair. Frame charges vary by style.
What do the numbers on Maui Jim sunglasses mean?
The most common numbers you will hear about are eye size, bridge size, and temple size. If those numbers aren't already on your current sunglasses, you can measure your frame dimensions with a millimeter (mm) ruler or cloth measuring tape. Eye size: this is the width of the lenses at the widest part.
Does Maui Jim replace broken lenses?
Maui Jim Support Team In many cases, yes! For an existing frame, we offer custom, non-prescription replacement lenses through our repair department as long as we have the parts in stock (standard repair fees apply).
What is covered under Maui Jim warranty?
Maui Jim Support Team Our two year warranty covers defects in materials and craftsmanship. Damaged caused by normal wear or accidental damage, such as scratched lenses, would not be covered. For situations outside of our warranty, we offer very reasonable repair services.
Is Maui Jim going out of business?
European luxury companies have shown growing interest in the eyewear business and have tightened their grip on production capacity amid strong demand for luxury products. Kering, which bought upscale Danish label Lindberg in July last year, expects the Maui Jim deal to be closed in the second half of 2022.
Is Maui Jim a luxury brand?
Maui Jim successfully competes with other brands of luxury sunglasses with its durable, exceptional quality eyewear. It continues to be a top choice among frequent travelers and beach lovers.
How much does it cost to replace Maui Jim lenses?
$75 USDMaui Jim offers the best repair service options to our customers. Lenses are $75 USD and are replaced as a pair. Frame charges vary by style.
Does Maui Jim replace broken lenses?
Maui Jim Support Team In many cases, yes! For an existing frame, we offer custom, non-prescription replacement lenses through our repair department as long as we have the parts in stock (standard repair fees apply).
How long does it take Maui Jim to repair sunglasses?
5-7 business daysWhen sent to us directly for service, the typical turnaround time for repair services is 5-7 business days once they have arrived at our facility, and the standard return shipping typically takes 7 business days or less. You do have the option to pay for expedited shipping to back to you.
Does Maui Jim warranty cover scratches?
Maui Jim Support Team Our two year warranty covers defects in materials and craftsmanship. As such, damaged caused by normal wear or accidental damage, such as scratched lenses would not be covered.
Can I order nose pads for my Maui Jim's?
You can order replacement nose pads directly here and clicking on Submit a Repair or please contact our Customer Service Department toll free at 1-888-666-5602. Our office hours are Mon-Fri: 7am-9pm; Sat: 7:30am-4pm CST for assistance. Please have your sunglasses or sunglass style number ready when calling.
Do you sell Maui Jim prescription lenses directly?
All orders for prescription lenses must be processed through an authorized Maui Jim Rx retailer. If you need to find an authentic Rx retailer, please use the Retailer Locator and limit the search by checking the "Show only Prescription Retailers" box.
Are broken or scratched lenses covered under your warranty?
Our 2-year warranty does not cover normal wear and tear or abuse. We do offer competitive lens replacement options through our repair department. Please visit our Repairs Page for information on how to send in your sunglasses for repair.
What is the cost to repair my sunglasses?
Maui Jim offers the best repair service options to our customers. Lenses are $75 USD and are replaced as a pair. Frame charges vary by style. To confirm the charges for your style, contact our Customer Service Department toll free at 1-888-666-5602, our hours are Mon-Fri: 7am-9pm CST; Sat:7:30am-4pm CST and we will be happy to assist you.
What is the best way to clean my lenses?
As with any quality product, proper care will enhance and prolong the usefulness of your sunglasses and protect your investment. Your sunglasses are coated on the backside of the lens with an anti-reflective (A/R) coating which is essential in eliminating glare and is one of the three elements that make up our patented design.
What is Maui Jim's return policy?
Your satisfaction is our priority. You may return your merchandise purchased from the Maui Jim website for a refund minus shipping charges within 30 days of your purchase. All returns must be in the original case and/or packaging and in perfect resalable condition for credit.
How long is Maui Jim warranty?
What is your warranty policy? Maui Jim sunglasses are warranted to the original purchaser for two full years from the date of purchase against any defect in materials and workmanship when purchased from an authorized Maui Jim reseller. This warranty is void if original lenses or frames are altered.
Does Maui Jim warranty apply to normal wear?
This warranty does not apply to normal wear, including lens scratching or accidental breakage.
How long is Maui Jim warranty?
Maui Jim Warranty. Maui Jim sunglasses are warranted to the original purchaser for two full years from the date of purchase against any defect in materials and workmanship when purchased from an authorized Maui Jim reseller. This warranty is void if original lenses or frames are altered.
Does Maui Jim warranty apply to normal wear?
This warranty does not apply to normal wear, including lens scratching or accidental breakage.
Need Assistance? Contact Us
Need to repair your sunglasses? Frame, Lens and Temple damage need to be shipped in to our repair facility for service. Most nose pads can be ordered and shipped directly to you free of charge.
Warranty
Our sunglasses are warranted to the original purchaser for two years from the date of purchase against any defect in materials and workmanship. Nose pads and temples are free as long as the parts are available.
Customer Support
Our sunglasses are warranted to the original purchaser for two years from the date of purchase against any defect in materials and workmanship. Nose pads and temples are free as long as the parts are available.
