Does Metro have a return policy?
Any product can be exchanged / returned within 14 days from the date of purchase (including the date of purchase) at the store from where it was purchased. Please note: Produce your METRO membership card along with relevant original invoice at the time of return.
What's the return policy on MetroPCS phones?
If you're not 100% satisfied with a purchase, we offer a money-back guarantee with our MetroPROMISE®. The product must be returned by mail within 30 days if it was bought online, or returned in store within fourteen days if it was purchased in store. It must also meet these criteria: A “like new” condition.
Can I return my phone back to MetroPCS?
Key Details to Know About the MetroPCS Return and Refund Policy. Once you receive a device or accessory that you're not satisfied with, you can return it and request a refund if: You return it in the first seven days from purchase for store-bought products, or within 30 days of purchase for products bought online.
Can I return a phone I just bought?
A device condition check will be completed to ensure no damage to the device. A restocking fee will be charged for the return. Bring proof of purchase, such as an emailed or printed receipt. Bring the device, USB charging cable, and any accessories you'll need to return.
Can I return my iPhone if I opened it?
iPhone/iPad return policy If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).
How long does it take to get a refund from Metro PCS?
For a checking and savings account, you will need to be the account holder to request the refund, and once it gets approved you will need to wait about three business days to have the refund deposited. For a credit or debit card, the payment will be refunded back to the original card within three business days.
Can you return a phone upgrade?
Typically, if you return or exchange a phone that you received through an upgrade within 30 days of the upgrade, you can receive an equipment discount for a replacement phone.
Can you return a phone with a cracked screen?
Screen & LCD damage Screen damage (LCD or display damage) voids all warranties and can't be accepted.
How do I cancel my Metro PCS service?
To cancel your MetroPCS Subscription, follow these easy steps:Call 1-888-863-8768 from your MetroPCS sim card.Provide the agent with your personal information where applicable.Provide a reason for cancelling.Confirm cancellation.
Can you return a phone if you don't like it Metro PCS?
Return the Device with your receipt, in its package, with all contents, undamaged and in good working condition, with no material alterations to the Device's hardware or software. Returns must be made at the store where the device was purchased - All returns must be made for reasons outside of warranty issues.
How long do you have to return a phone?
You can return or exchange a Device or accessory (“Device”) for a refund within 14 days of the purchase or lease date of the original Device.
How much is a restocking fee?
15% to 20%According to Consumer Reports, restocking fees typically represent 15% to 20% of the item's original purchase price. However, some companies may charge more or less depending upon individual policies.
Can you return a phone upgrade?
Typically, if you return or exchange a phone that you received through an upgrade within 30 days of the upgrade, you can receive an equipment discount for a replacement phone.
Can you return a phone with a cracked screen?
Screen & LCD damage Screen damage (LCD or display damage) voids all warranties and can't be accepted.
What does MetroPCS warranty cover?
Comprehensive coverage for lost and theft, accidental damage, including liquid damage and malfunctions due to mechanical or electrical breakdown after the manufacturer's warranty expires. Next business-day shipping, when available, at no additional cost for claims approved before 8:30 p.m. EST.
How much does it cost to upgrade your phone at MetroPCS?
Costs For A MetroPCS Upgrade The lowest price is $25 for financing the phone. $199 is for subsidizing, and $650 for purchasing the phone. These upgrade prices depend on the activation method you choose. You must pay for the activation through the Online Activation Tool using credit or debit cards.
How long is Metro PC's return authorization number valid?
Return Authorization Number are valid for 30 days from date of issue. All returns are subject to inspection by Metro PC Works on the resell condition, and credit will be issued after the product have been received and inspected.
What is Metro PC Works warranty?
WARRANTY#N#All new products purchased from Metro PC Works and its affiliated companies are warranted to be free from manufacturing and material defects for a period of 1 year from the date of purchase . (30 days for refurbished products) If, at any time, Metro PC Works’ products fail to perform according to the aforementioned, Metro PC Works will replace the item or credit the full purchase price. Metro PC Works’ warranty coverage does not include freight related damages, improper installation, storage, or abuse of the products. Metro PC Works liability to the purchase price of the product that is sold. Nectron will not be held liable for incidental or consequential damages of any kind. Buyer accepts full responsibility for use of said products.
Does Metro PC work?
Metro PC Works’ warranty coverage does not include freight related damages, improper installation, storage, or abuse of the products. Metro PC Works liability to the purchase price of the product that is sold. Nectron will not be held liable for incidental or consequential damages of any kind. Buyer accepts full responsibility for use ...
How long does it take to return a phone?
The phone must be returned within 30 days of purchase with less than one hour of talk time.
Is a phone upgrade refundable?
Return Policy is for new account activations only. Phone upgrades are non-refundable.
Is MetroConnect refundable?
Return Policy is for new account activations only with phones purchased on metroPCS.com. Phone upgrades are non-refundable. Application download fees, funds in MetroConnect and monthly service fees are non-refundable.
Can MetroPCS accept returns?
Online customers must return the phone to the Online Returns Center per the instructions included in the shipment packaging. MetroPCS stores and Authorized Dealers cannot accept returns for phones purchased online.
How to Return a Device and Get a Refund Through Metro by T-Mobile?
You can return your device to the Metro by T-Mobile store in two ways:
How to Check My Metro by T-Mobile Refund Request Status?
If you returned your device by mail, you can check your MetroPCS refund status by contacting their customer support at 1-888-8metro8.
How long do you have to cancel a service?
It means that, if you want to terminate your service because you’re not happy with the changes, you will have only ten days from being notified to do so. In case you don’t inform them during that period, the company will suppose that you accept the changes. You won’t be eligible for a refund afterward.
How long does it take to return a product?
You return it in the first seven days from purchase for store-bought products, or within 30 days of purchase for products bought online
Is Bring Your Own Device eligible for a refund?
The “Bring your own device” program is not eligible for a refund.
When will Metro by T-Mobile be effective?
Metro by T-Mobile Terms and Conditions of Service. Effective as of March 1, 2021. Thanks for choosing Metro by T-Mobile. Please read these Terms & Conditions of Service (“T&Cs”), which contain important information about your relationship with us, including mandatory arbitration of disputes between us, instead of class actions or jury trials.
How many days before a credit card payment is due can you charge?
You may authorize recurring payment of your Charges through a credit or debit card or bank transfer authorization, which authorizes us to charge all amounts you owe us to the credit or debit card or bank transfer authorization up to five (5) days prior to the due date and to demand immediate payment from the card or debit issuer or bank. We may change the day on which we charge your credit or debit card, in our sole discretion, but in no event will that day be more than five (5) days prior to the due date.
What does it mean when you don't accept T&Cs?
When you accept, you're telling us that you are of legal age (which means you are either legally emancipated, or have reached the age of majority as defined in your jurisdiction) and that you are able to enter into a contract.
Does Metrobyt have international calling?
International Calling & Messaging. Availability and features offered for international calling and messaging vary depending on your Rate Plan and Device. All countries may not be available for calling and messaging, and available countries may change from time to time; visit https://www.metrobyt-mobile.com/terms-conditions/uild-terms-conditions.html for more information and about which countries are currently available for calling. Certain charges may be imposed by third parties and as an accommodation, we may allow such charges to be paid through your account. See WHAT ARE THE PERMITTED AND PROHIBITED USES FOR MY DEVICE AND THE SERVICE? section for additional information about international roaming.
Does Metro by T Mobile have a lower data speed?
In those cases, Metro by T-Mobile customers may notice speeds lower than customers on most T-Mobile or Sprint branded rate plans, which are prioritized higher on our network. Further, we may, without advance notice, take any actions necessary to manage our network on a content-agnostic basis, including prioritizing on-device data over Smartphone Mobile HotSpot (tethering) data and, for many Rate Plans, further prioritizing the data usage of a small percentage of heavy data users (as defined in their Rate Plans), below that of all other customers in times and locations where there are competing customer demands for network resources, for the remainder of the billing cycle. This threshold number is periodically evaluated and may change over time.
Do rate plans expire?
Unused Rate Plan allotments, bundles, or buckets expire at the end of your service cycle and do not roll over to the next service cycle. The Rate Plan to which you subscribe when you initiate Service, as modified by us from time to time in accordance with this Agreement, will remain in effect for the term of your Service until or unless we change your Rate Plan or you choose to subscribe to a different Rate Plan, if available to you. If we offer more than one Rate Plan in your area and you wish to change the Rate Plan to which you subscribe, you may contact us to request a change in your Rate Plan to any other Rate Plan for which you are eligible. Rate Plan changes may not be effective immediately, and you may be required to pay to make such changes.
Can you block a third party on Metro by T-Mobile?
Your Device can be used to purchase services and products from third parties, and Charges for these purchases may be included on your Metro by T-Mobile account. For no additional cost you can block third party charges from being included on your account by logging into your account at www.metrobyt-mobile.com, visiting www.metrobyt-mobile.com/blocking, or calling Customer Care at (888) 863-8768.
What to do if you ship over $75?
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Is shipping cost refundable?
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. The return address is set by default to our printing and warehouse facility.
Can you get a refund on sale items?
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. All sale or clearance items are final.
How long does it take to return a Kroger item?
All Kroger Co. Family of Stores can accept returns of items purchased at any Kroger Company family of stores location within a 30-day window of purchase.
Can Kroger refund WIC?
WIC Returns - Kroger Company family of stores cannot provide refunds for any items which have been purchased with WIC. Any items purchased on WIC can be exchanged for the exact same item.
