- Returns for purchases made with a Store Credit or gift card will be refunded as a Store Credit. ...
- Returns made without a valid sales receipt may be refunded as a Store Credit at the lowest advertised price.
- Cash and cash equivalent purchases exceeding $1,000 may be refunded by check sent from The Home Depot's corporate office.
Full Answer
What's is Home Depot's return/exchange policy?
Home Depot's Return Policy. The company's general return policy is that if an item is unopened or new it can be returned within 180 days for a refund or exchange. If you used one of the company's own credit cards or a Home Depot account, you get 365 days from the date of purchase to initiate a refund.
Will Home Depot take returns after 90 days?
Online returns can also be made by contacting our Customer Support within 90 days of purchase only, regardless of payment method. An online purchase made with a Home Depot Credit Card, The Home Depot Commercial Revolving Charge, or The Home Depot Commercial Account cannot be returned via phone past 90 days from date of purchase.
What is the limit for returns to Home Depot?
The Home Depot return policy without a receipt requires customers to return items within 30 days, 90 days, 180 days, or up to 365 days, depending on the original payment method used and the item being returned. If you’ve lost the receipt and you paid with cash, it helps to return the item within 30 days.
Does Home Depot do no receipt returns?
Yes, Home Depot will take stuff back without its original box or packaging within the specified return period, even without the receipt. It’s returnable as long as the purchase still appears on the refund verification system.
See more
Does Home Depot have a strict return policy?
Home Depot's return policy after 90 days requires customers to return most items within 180 days after the purchase date and up to 365 days depending on the payment method used. Unless stated otherwise, most cash, debit, and credit card purchases can be returned to Home Depot after 90 days.
What is Home Depot's return policy right now?
Simply take your purchase back to any Home Depot and get your money back instantly or exchange for something else. Be sure to bring a copy of your receipt or shipping confirmation email, credit card you used for the item and valid I.D.
Can I return opened items to Home Depot?
If you still have the original packaging, receipt, and still within 90 days, you can return most opened or used items. With used items, it often comes down to the amount of “wear & tear” the product shows and is typically handled on a case-by-case basis.
Does Home Depot deny returns?
We require a valid ID for non-receipted returns and returns generated from purchases made with store credits. The Home Depot uses a refund verification system. All returns are subject to system approval. That “system” would be TRE.
Why did Home Depot deny my return?
If your return request got declined, the reason for that may be that you exceeded the 30-day return deadline—so be wary of this next time you plan on returning an item to Home Depot.
What is Home Depot's return policy during Covid 19?
Home Depot The home improvement chain has extended its standard 90-day return policy to 180 days from the date of purchase on most new and unopened merchandise. There are certain items that must be returned within 30 days including area rugs, consumer electronics, furniture, gas-powered equipment and generators.
How long do you have to return an item to Home Depot?
Most merchandise can be returned within 180 days of purchase unless noted in our Online Return Policy Exceptions. Refunds will be issued to the original form of payment. Original shipping charges will be deducted from the refund unless the return is the result of an error by Homedepot.com.
How much can you return at Home Depot without a receipt?
Returns made without a valid sales receipt may be refunded as a Store Credit at the lowest advertised price. Cash and cash equivalent purchases exceeding $1,000 may be refunded by check sent from The Home Depot's corporate office.
Can I return an item without the packaging?
Original packaging is not necessary Many store policies say that retailers can only accept returns if the product is still in saleable condition, which often means that it needs to be in its original packaging.
What is return abuse?
Refund abuse (aka. returns abuse) occurs when a customer uses the returns policy of a merchant so much that it becomes unprofitable. Customers may also abuse refunds by faking returns/receipts, or reselling merchandise.
How far back can Home Depot look up a receipt?
As soon as you purchase an item from Home Depot Shop, you can ask for tracing the receipt for the next 30 days or 365 days(depending upon the method of payment).
Can I return Home Depot items without receipt?
Returns made without a valid sales receipt may be refunded as a Store Credit at the lowest advertised price. Cash and cash equivalent purchases exceeding $1,000 may be refunded by check sent from The Home Depot's corporate office.
Where can I return without a receipt?
Most of the stores listed below will return or exchange an item without a receipt and give you 90 days or more to make the transaction.Nordstrom. ... Kohl's. ... REI. ... Bed Bath & Beyond. ... L.L. Bean. ... J.C. Penney. ... Wal-Mart.
How far back can Home Depot look up a receipt?
As soon as you purchase an item from Home Depot Shop, you can ask for tracing the receipt for the next 30 days or 365 days(depending upon the method of payment).
Do I need a receipt for Home Depot warranty?
Yes, you will need to keep your receipt in order to file a claim. We have made keeping the receipts easy for you by adding the “store my receipt” functionality to www.homedepot.com/protectionplans.
Does Home Depot have a return policy?
Yes Home Depot offers a liberal returns policy whereby you can return your items within 90 days of purchasing.
Do they allow returns on used items?
Yes in most cases they will accept used items, providing you have a receipt and adhere to the time range for refunds.
Does Home Depot allow you to return an item without a receipt?
As the company keeps records on purchases you will be able to return an item without a receipt, providing it falls within the window of their retur...
What Is The Home Depot Return Policy Online Vs In-Store?
All of the same rules still apply here except for the fact that shipping charges are involved. Home Depot’s stance on shipping charges is that they will be fully refunded as well as the refund on the returned item.
Can I Return An Item To Home Depot without A Receipt?
Home Depot does accept returned items without a receipt. Like many big-name store brands, Home Depot can track their purchased merchandise, which makes it easy to issue a refund because they will most likely find it in the system.
What Items Cannot Be Returned To Home Depot Without A Receipt?
According to Home Depot’s online guide that covers its most recently updated return policy procedures, there are no items that fall under the category of unreturnable without a receipt.
Does Home Depot Have A 30 Day Return Policy?
Home Depot does have a 30-day return policy that’s officially a part of its overall return policy procedures that are updated for 2022. Their 30-day return policy applies to:
Home Depot Return Policy After 90 Days
Home Depot lists most of what can be returned within a 90-day period, which happens to be most merchandise sold at Home Depot with a few exceptions.
Home Depot Lawn Mower Return Policy
As covered under the Home Depot 30-day return policy—since lawnmowers fall under the description – gas-powered equipment and tractors —they will have to be returned no later than 30 days after purchase.
Home Depot Air Conditioner Return Policy
Home Depot is a little more strict o major appliances and, considering how expensive they can be, for good reason.
How to return Home Depot merchandise?
Step-1: To make a return, firstly check what your merchandise is and what its return policy is, to make it easy for you, we have covered every item under the product category. Step-2: After checking the eligibility of merchandise, simply take the item to any nearby Home Depot store and do not forget to carry the following:
How long does it take to return a Home Depot item?
The Home Depot allows you to returns most of the new, unopened merchandise purchased through online or store mode within 90 days. However, you get 365 days to return a product purchased through The Home Depot consumer credit card, revolving charge, or the commercial account.
How to report a flammable gas to Home Depot?
Immediately report it to the Home Depot within 48 hours by calling (800) 455-3869. leaf blowers, lawnmowers, and all other items that use flammable gases or liquids. These products cannot be returned by the mail, and they need to be returned in-store. Trees, Perennials, , and shrubs have a 365-days guarantee.
How many square feet is Home Depot?
Do you know that the largest Home Depot store, which is located in Union, New Jersey, is 225,000 square feet, followed by the second largest location in Anaheim Hills, California, which takes up 204,000 square feet?
How to contact Home Depot about dead flowers?
If you received damaged or dead plants, you can contact Customer Support at 1-800-430-3376 within 3 days. You’ll get a free replacement. Though, this policy isn’t for floral arrangements or cut flowers. If these items are delivered to you by The Home Depot, you need to return them to your original seller only.
How long does it take to report a damaged appliance to Home Depot?
Once you accept your delivery and found the item damaged. Immediately report it to the Home Depot within 48 hours by calling (800) 455-3869.
What is the phone number for Home Depot?
If you can’t return larger items to your local Home Depot store, you need to call their customer support at 1-800-430-3376 seven days a week: 6 a.m. – 2 a.m. ET (closed Christmas Day). Pick up will be arranged by their Online Customer Care Specialist.
How to contact Home Depot about a defective appliance?
If you don’t, then later on notice an issue, call Home Depot at (800) 455-3869 within 2 days. I’ll keep this list updated in case new items become non-returnable.
Can you return an item that is opened?
Can Items Be Opened or Used? Officially, “No”. Unofficially, “ Yes”. If you still have the original packaging, receipt, and still within 90 days, you can return most opened or used items. With used items, it often comes down to the amount of “wear & tear” the product shows and is typically handled on a case-by-case basis.
Does Home Depot have a return policy?
Due to nature of DIY projects, the Home Depot return policy is one of the most used return policies in existence . Because of that, it’s nice to know exactly how it works, what the exclusions are, and even some insider tips for success. Here’s everything you need to know to make returning stuff to the Home Depot a breeze.
Can you return a Wooster paintbrush?
For example, if you bought a Wooster paintbrush and use it heavily for an entire weekend then decide to return it, you’re probably out of luck. But if you only used the paintbrush for a couple minutes, were n’t happy with, and cleaned it thoroughly, you stand a really good chance of them taking it back.
Does Home Depot guarantee plants?
According to Home Depot, they will unconditionally guarantee all tropical, house, and landscape plants (only perennials, trees, and shrubs) for one year. If your plant dies just bring whatever is left of it, the original pot it came in, and your receipt, and they’ll replace it or issue a refund.
Does Home Depot take stuff back?
In most cases, yes, the Home Depot will take stuff back without the original box or packaging. Your mileage may vary from store to store depending on the employee you encounter, but I have personally returned stuff without the box.
The General Home Depot Return Policy
The Home Depot standard return policy allows you to return most new and unused items within 90 days of purchase (extended to 180 during the pandemic). In some cases, you have a return window of up to a year, as long as the items were purchased with:
Home Depot Plant Return Policy Explained
You can return most plants, such as roses, hibiscus, lavender, and hydrangeas, to Home Depot within 90 days of your purchase. For trees, shrubs, perennials, and landscaping plants, you have up to a year to return your order if you are not satisfied with it.
How To Return Your Order to a Home Depot Store
To return plants and trees, you need to provide valid proof of purchase and take the following steps:
How To Return a Damaged Plant That You Ordered Online
If you ordered plants online that have gotten damaged along the way, you should take the following steps:
How To Make a Home Depot Plant Return if You Lose Your Receipt
In case your receipt is lost or damaged, Home Depot offers store credit when returning an item. If you paid in cash or used a Home Depot gift card, bring your ID so that the store manager can track your return history through the company’s refund verification system.
Return Items Without a Hassle With the Help of DoNotPay
Did you have a bad experience ordering products from retailers and want to return the unwanted items as soon as possible? Look no further because DoNotPay has got you covered. With our Return My Purchase feature, we can expedite the return process and help you get your money back fast!
How to contact Home Depot customer service?
Simply contact customer support at, 1-800-HOME-DEPOT (1-800-466-3337) . Tell the operator the details or your appliance as well as the condition of your item. Another option is to bring into the store. Often, appliances brought into the store will require a call to Home Depot headquarters.
What is the restocking fee for Home Depot?
According to Home Depot, if an item is purchased out of buyer’s remorse a restocking fee will be charged. An item being returned is that the product is subjected to a 15 to 20 percent restocking fee. Adding up to over 100 dollars in some cases, this can be a problem. Although the charge is deducted out of the refund money, it is still something to consider.
How long do you have to return a product after it has been refused delivery?
Upon delivery, the item should be inspected thoroughly. If you have noticed any defects the product will be issued, as “refused delivery”. You have 48 hours to issue the product as “refused delivery”. After that 48 hour period, you have no option to return it, even if you have proper receipts and documentation.
What to do if you don't have a receipt?
If you do not have the receipt, then present the card that you used to pay for the item. If you did not pay with a card or do not have the card, you may be able to present your id and they will trust you with a refund. It should also be noted that items that have been used will most likely not be returned.
What appliances are delivered to your house?
These items include: “Washers, some Microwaves, Dryers, Refrigerators, Dryers, Ranges, and Dishwashers.”. If you went to the store to purchase these appliances. Then the item will be delivered to your house. Upon delivery, the item should be inspected thoroughly.
