Does Metro have a 30 day return policy?
MetroPROMISE® Return Policy If you're not 100% satisfied with a purchase, we offer a money-back guarantee with our MetroPROMISE®. The product must be returned by mail within 30 days if it was bought online, or returned in store within fourteen days if it was purchased in store.
Can I return my phone back to metropcs?
Metro by T‑Mobile will gladly assist with your Return. Return a Device or accessory (“Device”) within 14 days of the purchase date of the original Device or within 60 days of the purchase date of a T‑Mobile 5G Gateway.
Does Metro have a return policy?
Any product can be exchanged / returned within 14 days from the date of purchase (including the date of purchase) at the store from where it was purchased. Please note: Produce your METRO membership card along with relevant original invoice at the time of return.
Can I return a phone if I don't like it?
If you're within this period, no probs. Take your phone in its original packaging with your receipt back to the shop. If you cannot find a returns policy, it's worth trying anyway. Again, take your phone in its original packaging, along with your receipt, back to the store where you bought it and ask.
Can I return my iPhone if I opened it?
iPhone/iPad return policy If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).
How long does it take to get a refund from Metro PCS?
For a checking and savings account, you will need to be the account holder to request the refund, and once it gets approved you will need to wait about three business days to have the refund deposited. For a credit or debit card, the payment will be refunded back to the original card within three business days.
Can I return my phone to T-Mobile after 14 days?
T-Mobile will gladly assist you with your return. You can return or exchange a Device or accessory (“Device”) for a refund within 14 days of the purchase or lease date of the original Device.
How do I cancel my Metro PCS service?
To cancel your MetroPCS Subscription, follow these easy steps:Call 1-888-863-8768 from your MetroPCS sim card.Provide the agent with your personal information where applicable.Provide a reason for cancelling.Confirm cancellation.
Does T-Mobile have a return policy?
Return your device at any T-Mobile store within 14 days. A restocking fee will be charged for the return. Bring proof of purchase such as an emailed or printed receipt. Bring the device, USB charging cable, and any accessories you'll need to return.
How long does a buyer have to return an item after a case is opened?
It is most definitely 5 business days. If you go into your returns center and click on the details for the return, there will be a line at the top stating something like “We have asked the buyer to mail the item no later than (insert date here).” That date is 5 business days after you accepted the return. Correct.
Am I entitled to a refund if I change my mind?
But if you simply change your mind about something you bought in a shop and decide you don't want to keep it, you do not have any rights under consumer law. Some shops offer to accept returns and give you an exchange or refund within a certain amount of time after the purchase.
How much is a restocking fee?
about 15 percent to 20 percentA number of companies charge “restocking fees” that that are often about 15 percent to 20 percent but can go much higher.
How much does it cost to upgrade your phone at MetroPCS?
Costs For A MetroPCS Upgrade The lowest price is $25 for financing the phone. $199 is for subsidizing, and $650 for purchasing the phone. These upgrade prices depend on the activation method you choose. You must pay for the activation through the Online Activation Tool using credit or debit cards.
Can you return a phone with a cracked screen?
Screen & LCD damage Screen damage (LCD or display damage) voids all warranties and can't be accepted.
How do I know if I'm eligible for an upgrade MetroPCS?
Who is eligible to trade in a device? New or current Metro by T-Mobile customers with a qualifying transaction which includes: new activations, add-a-lines, or upgrades with a device purchase are eligible to trade in their phones.
Does T-Mobile charge a restocking fee?
You may be required to pay a restocking fee based on the Device Full Retail Price (“FRP”) as follows: $70 for devices with a FRP of $600 or more; $40 for devices with a FRP between $300-$599; and $20 for devices with a FRP of less than $300. Prepaid services, e-coupons, and gift cards are non-refundable.
How long is Metro PC's return authorization number valid?
Return Authorization Number are valid for 30 days from date of issue. All returns are subject to inspection by Metro PC Works on the resell condition, and credit will be issued after the product have been received and inspected.
What is Metro PC Works warranty?
WARRANTY#N#All new products purchased from Metro PC Works and its affiliated companies are warranted to be free from manufacturing and material defects for a period of 1 year from the date of purchase . (30 days for refurbished products) If, at any time, Metro PC Works’ products fail to perform according to the aforementioned, Metro PC Works will replace the item or credit the full purchase price. Metro PC Works’ warranty coverage does not include freight related damages, improper installation, storage, or abuse of the products. Metro PC Works liability to the purchase price of the product that is sold. Nectron will not be held liable for incidental or consequential damages of any kind. Buyer accepts full responsibility for use of said products.
Is Nectron liable for consequential damages?
Nectron will not be held liable for incidental or consequential damages of any kind. Buyer accepts full responsibility for use of said products. Prior to returning any merchandise (defective or otherwise), customers must contact Metro PC Works to obtain a Return Authorization Number and shipping instructions.
Does Metro PC work?
Metro PC Works’ warranty coverage does not include freight related damages, improper installation, storage, or abuse of the products. Metro PC Works liability to the purchase price of the product that is sold. Nectron will not be held liable for incidental or consequential damages of any kind. Buyer accepts full responsibility for use ...
How long does it take MetroPCS to refund?
Once you receive a device or accessory that you’re not satisfied with, you can return it and request a refund if: You return it in the first seven days from purchase for store-bought products, or within 30 days of purchase for products bought online.
What is Metro PCS?
MetroPCS is the former name of the Metro by T-Mobile company—one of America’s largest and most popular prepaid wireless service providers. The company offers various smartphone models and four prepaid data plans.
How long do you have to cancel a service?
It means that, if you want to terminate your service because you’re not happy with the changes, you will have only ten days from being notified to do so. In case you don’t inform them during that period, the company will suppose that you accept the changes. You won’t be eligible for a refund afterward.
Can I get a refund for Metro by T-Mobile?
Even if you decide to cancel the Metro by T-Mobile service at the beginning of the billing period, you won’t get a refund. The “Bring your own device” program is not eligible for a refund.
When will Metro by T-Mobile be effective?
Metro by T-Mobile Terms and Conditions of Service. Effective as of March 1, 2021. Thanks for choosing Metro by T-Mobile. Please read these Terms & Conditions of Service (“T&Cs”), which contain important information about your relationship with us, including mandatory arbitration of disputes between us, instead of class actions or jury trials.
What does it mean when you don't accept T&Cs?
When you accept, you're telling us that you are of legal age (which means you are either legally emancipated, or have reached the age of majority as defined in your jurisdiction) and that you are able to enter into a contract.
Is Metro by T Mobile a warranty?
Except for any written warrant y that may be provided with a Metro by T-Mobile Device you purchase from us, and to the extent permitted by law, the Services and Devices are provided on an “as is” and “with all faults” basis and without warranties of any kind.
MetroPCS Cancellation and Refund Policy
You can request a refund if you return the product in the first 7 days from the purchase; however, if you bought something online, you must return it in 30 days. Similarly, the device must have less than one hour of talk time.
How to Cancel MetroPCS Subscription?
To cancel a subscription service that you no longer need is so much easier. Here, we will discuss each and everything in just some steps. So, follow these steps to cancel your MetroPCS Subscription.
How to Cancel MetroPCS Subscription from iPhone & iPad?
If you are using iPhone or iPad to access MetroPCS and want to unsubscribe MetroPCS account, follow the instructions mentioned below.
How to Cancel MetroPCS Subscription Via Email?
You can cancel your MetroPCS subscription through email. Here is how to handle this cancellation process.
Canceling MetroPCS Subscription by Not Paying Your Bills?
This is a pre-paid service, and you are not under contract, so to cancel your MetroPCS subscription, you must stop paying our bills. There are some factors to consider.
Canceling MetroPCS Subscription by Visiting Local T – Mobile Store
If you have purchased your device and plan in a T- Mobile store, then there is a need to cancel the package in the same way. Before visiting your local store, make sure that you must have.
Cancelling MetroPCS Over the Phone
If you are unsure whether you need to return the device and where you want, whether you are eligible for a refund, or if your Auto–payment option is turned on, you can call T – mobile, and the cancellation process will start over the phone.
About this Plan
This plan includes unlimited nationwide talk, text and data with a 2GB of 4G LTE data allowance. Video streams at up to 480p.
Mobile Hotspot Included
This plan also allows you to use your phone as a mobile hotspot to share your 4G LTE mobile data with other connected devices.
Family Plan
Add up to 4 additional lines to your plan for $30 a month per additional line.
Extra Data
If you need more high-speed data, you can add recurring data to your monthly plan:
No Contracts & No Hidden Fees
Metro by T-Mobile offer all monthly plans with no lock-in contracts. All applicable taxes and regulatory fees are included in the monthly plan price. Most cell phone plans in 2018 are on a no contract basis.
Refer-a-Friend
Earn a $25 virtual prepaid Mastercard for each friend who switches to Metro using your unique referral code. Applicable for up to 5 referrals.
