Can Microsoft Office be returned?
Software applications, such as Windows OS, Microsoft Office that you purchased from Microsoft Store online may be eligible for return and exchange or refund. Note that the refund is subject for approval and may take several days for the process to be completed.
How do I return a Microsoft Office purchase?
To request a return or exchange:Sign in to Order history, and then select Request a return. ... Follow the instructions on the screen to get a prepaid shipping label for the return. ... When we receive your item and find it eligible for a return, we'll either ship you a replacement or issue you a refund.
What is Microsoft's return policy?
We will accept returns and exchanges for eligible products for 30 days from the date of purchase or download, as applicable.
Can I get a refund for Office 2019?
Refund Policy. Unless otherwise provided by law or by a particular Service offer, all purchases are final and non-refundable. If you believe that Microsoft has charged you in error, you must contact us within 90 days of such charge. No refunds will be given for any charges more than 90 days old.
How do I cancel a Microsoft subscription and get a refund?
Replies (1) You can try to get your refund at https://account.microsoft.com/services by signing in on your account with which you made the subscription. Once logged in, find the subscription you want to cancel, click on "Manage" and then click on "Cancel".
Can I return microsoft office home and student?
If you activated the servcie for Office 365 it cannot be returned. You purchased the Digital version I assume. If you down loaded and installed it on your computer it is not eligable for return.
How long do I have to return a Microsoft product?
Note As a limited exception, digital game products may be eligible for a refund within 30 days if you're unsatisfied with the license agreement or warranty, but only if you do not make or retain any copies.
Can you return an opened laptop to Microsoft?
60-day return policy If you're not satisfied for any reason, return it in like-new condition in its original packaging.
How do I ask for a refund?
Refund Request Letter—Why Is It Important?Ask for a refund in a polite and formal language.Include details about the product—what was purchased, when, and what the price was.Explain why you want to return the item.Mention relevant aspects of the transaction such as dates and place of delivery.
Can I cancel Office 365 and get a refund?
According to Microsoft, you can request a refund if either of the two conditions is met: You bought an annual subscription to Office 365 within the last 30 days. You have a monthly subscription and cancel within 30 days of your last renewal.
What happens if I stop paying Microsoft Office?
Admins and users no longer have access to the services or Office applications that came with the subscription. All customer data—from user data to documents and email—is permanently deleted and is unrecoverable. At this point, you can't reactivate the subscription.
Can I cancel Office 365 at any time?
You can cancel your free trial at any time to stop future charges. After your 1-month free trial ends, you will be charged the applicable subscription fee. This article only applies to Dynamics 365, Intune, Power Platform, Windows 365, and Microsoft 365 for business subscriptions.
How do I ask for a refund?
Refund Request Letter—Why Is It Important?Ask for a refund in a polite and formal language.Include details about the product—what was purchased, when, and what the price was.Explain why you want to return the item.Mention relevant aspects of the transaction such as dates and place of delivery.
How do I contact Microsoft Customer Care?
(800) 642-7676Microsoft Corporation / Customer service
How long do Microsoft refunds take?
Replies (3) Once a refund has been approved it typically takes 3-5 business days yo be refunded. Where it will be refunded depends on what payment method you used. If you used a credit card, it will be refunded to that. If you used your Microsoft account balance, it will be refunded there.
How many times can you refund on Microsoft?
Replies (6) They don't allow an infinite number of refunds so people can't take advantage of the system.
What is the termination of Microsoft Store?
25. Termination of Use or Access. Microsoft may terminate your account or use of the Store at any time for any reason, including, without limitation, if you are in breach of these Terms of Sale or the Store Policies, or if the Store is no longer operated by Microsoft.
What happens if you owe us a payment?
If we owe you a payment, then you agree to timely and accurately provide us with any information we need to get that payment to you. You are responsible for any taxes and charges you may incur as a result of this payment to you. To the extent permitted by applicable law, you must also comply with any other conditions we place on your right to any payment. If you receive a payment in error, we may reverse or require return of the payment. You agree to cooperate with us in our efforts to do this. We may also reduce a payment to you without notice to adjust for any previous overpayment.
Can Microsoft change the terms of sale?
Microsoft may change the Terms of Sale at any time and without notice to you. The Terms of Sale in force at the time you place your order will govern your purchase and serve as the purchase contract between us. Before your next purchase, Microsoft may have changed the Terms of Sale without notice to you.
Is Microsoft responsible for the content of a linked site?
These linked sites are not under the control of Microsoft and Microsoft is not responsible for the contents of any linked site or any link contained in a linked site. Microsoft is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Microsoft of the site.
Does Microsoft own the content of your submission?
Microsoft does not claim ownership of the materials you provide to Microsoft (including feedback, ratings, reviews and suggestions) or post, upload, input or submit to the Store or associated Microsoft services for review by others (each a "Submission" and collectively "Submissions"). However, you grant Microsoft a royalty-free, perpetual, irrevocable, worldwide, non-exclusive and sublicensable right to use, modify, adapt, reproduce, create derivative works from, translate, edit, perform, distribute, and display your Submission, including your name, in any media. If you publish your Submission in areas of the Store where it is available broadly online without restrictions, your Submission may appear in demonstrations or materials that promote the Store and/or the products, services and content offered in the Store. You warrant and represent that you have (and will have) all of the rights necessary to make any Submission you provide and to grant these rights to Microsoft, on a worldwide basis and for the duration of these rights.
Is Microsoft a trademark?
Microsoft and the names, logos, and icons of all Microsoft products and services may be either trademarks or registered trademarks of Microsoft in the United States, Canada and/or other countries. A list of Microsoft trademarks can be found at: Microsoft Trademark and Brand guidelines.
When will Microsoft refund Office 365?
How to get a refund of Microsoft 365. 3 August 2020. Getting a refund on an Office 365 /Microsoft 365 plan isn’t easy but can be possible depending on the reason for cancellation and your local consumer laws. There’s a lot of misleading or out-of-date information on the web, including details from Microsoft itself.
What to do if a staffer tells you something isn't possible because of company policy?
If a staffer tells you something isn’t possible because of company policy, politely but firmly remind them that corporate rules don’t override the law.
Is Microsoft contingent staff?
According to Microsoft, ‘Contingent Staff’ are not Microsoft employees and don’t speak for the company. Microsoft Contingent Staff : “They are not Microsoft Employees and do not speak for or officially represent Microsoft. The company they work for should be listed in the “I work at” field in their profile.”.
Is Microsoft cancelling sales?
Microsoft policies about cancelling sales and refunds are quite strict. Like a lot of companies and stores, they point to those ‘Terms and Conditions’ (T&C’s) and say all customers are bound to comply. That’s NOT true.
