miele return policy

Full Answer

Can I return or exchange my Miele product?

Return or exchange requests for reason of cosmetic damage, manufacturing or design defects or improper installation (provided such installation was performed by Miele or its authorized agent) are subject to Miele's Standard Warranty and any applicable legal warranties and may not be returned or exchanged except as provided therein.

What is Miele’s cancellation policy?

(a) You have the right to cancel with full refund up to the day before the scheduled date of our Technician. If you cancel on your scheduled day, Miele has the right to charge you the current standard call out fee and this will be deducted from the fixed price repair.

Where do I find the limited warranty on a Miele product?

B. Seller provides the limited warranty set forth in: https://www. mieleusa. com/domestic/warranties-3129. htm to Purchaser. Purchaser is invited to register the purchased Product online at https://www. mieleusa. com/domestic/product-registration-3297.

How do I contact Miele care?

To Miele Company Limited, Fairacres, Marcham Road, Abingdon, Oxfordshire OX14 1TW (email: mielecare@miele.co.uk ). (c) In relation to a service, 14 days after the day on which we are informed about your decision to cancel.

How long is the Miele warranty?

How long does it take to report a Miele product to Miele?

What is an agreement between Miele and you?

Does Miele repair or replace?

Does Miele have a security interest?

Does Miele collect personal information?

Is Miele egift card refundable?

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About this website

What is Miele return policy?

The Qualified Purchased Appliance may be returned to Miele within 90 days of the Delivery Date if the Customer is unsatisfied with the sound quality or cleaning results of the Qualified Purchased Appliance. The customer must make the claim before the end of the 90 day period.

How do I return my Miele vacuum?

For a full refund products must be returned in an unused and saleable condition complete with their original packaging, and along with any items supplied free of charge (eg. Care Collection starter packs, dustbags or accessories). You will receive your refund within 14 days of the cancellation date.

How long is Miele warranty?

2 yearsMiele offer a manufacturer warranty of 2 years. You will incur no additional cost during this time period for repairs not caused through a fault of your own. Our service department will provide quick and reliable help if you need a repair.

Do Miele vacuums have a warranty?

For service under this Limited Warranty, or to find an Authorized Miele Dealer in your area, please visit us at www.mieleusa.com....Your recent searches.Vacuum SeriesTermComplete Series Canister Vacuums3 yearsDynamic Series Upright Vacuums3 yearsBlizzard Bagless Series Canister Vacuums3 years5 more rows

How do I return Miele products?

Returns and cancellations Please inform us in writing (if by email at sales.office.Advice.Group@Miele.co.uk) quoting your order acknowledgement number and indicating your wish to cancel. We will contact you by email to confirm that your order has been cancelled and to give you further instructions.

Is Miele a good brand?

In our home market of Germany, Miele has even been voted the best product brand of all time (“best brand ever”) across all product categories. And the ownership of products from such a brand reveals much about its users: Miele customers have high expectations for the performance and sustainability of their appliances.

How do I claim Miele warranty?

To register your new product, fill in the online warranty registration form. "The Miele Brand has been synonymous with quality for more than 100 years. Security, peace of mind and a long life expectancy of our appliances come along with a Miele purchase."

Are Miele products guaranteed for 20 years?

Miele Quality – forever better We are the only manufacturer in our branch of industry to test products such as our washing machines, tumble dryers, dishwashers and ovens to the equivalent of 20 years' average use.

Is it worth repairing a Miele washing machine?

They cost a lot more up front but they are supposed to be cheaper over the long run by lasting longer and breaking down less. However, although a Miele should be far less likely to need repairs, repairs are relatively expensive. Major parts can be very expensive indeed.

Why is my Miele vacuum whistling?

If your vacuum cleaner whistles, this is usually a sign that your device can't suck in sufficient air. Often, it's the dust container or bag that's full.

Is Miele warranty transferable?

Guarantee Conditions - will only apply to purchases of new Miele appliances from authorised Miele specialist dealers and excludes appliances sold as part of contract developments. - is non-transferable. In the event of a change of ownership, will not be valid unless Miele has provided its written approval.

How do I contact Miele?

(888) 996-4353Miele / Customer service

How do I contact Miele?

(888) 996-4353Miele / Customer service

Why did my Miele vacuum stopped working?

This can happen even if you haven't damaged or abused your vacuum cleaner in any way, and you may be at a loss as to why your vacuum is suddenly failing to turn on. In the case of Miele vacuums, the most common cause of this problem is a faulty cord reel.

Why is my Miele vacuum losing suction?

0:562:33How to fix lost suction on a Miele Vacuum Cleaner - Simple easy stepsYouTubeStart of suggested clipEnd of suggested clipSo the first thing to look for if your machine is turning off or not having as much suction as youMoreSo the first thing to look for if your machine is turning off or not having as much suction as you thought try the original bags.

Why does my Miele hoover keep cutting out?

If your vacuum motor appears to cut out when it's warm for a few minutes before restarting, it may be due to the motor overheating. This may be caused by blocked filters. They can become clogged over time from a buildup of dust molecules, preventing less or no cool air to flow into the motor.

How long is the Miele warranty?

The coverage period for the 5 Year Total Miele Extended Warranty are 4 years and the coverage period for the 10 Year Total Miele Extended Warranty are 9 years. Coverage begins on the day immediately following the expiry of the Miele Standard Warranty as specified in the materials shipped with the appliance or, if not shipped, as available from www.miele.ca. During the covered period, Miele will furnish all parts and labour for all valid repair services. In the event that the cost of repair exceeds the replacement value of the appliance or Miele, in its sole discretion, determines that cost of repair is uneconomical, Miele may, at its sole discretion, either exchange for an equivalent model or refund the prorated value of the appliance. This warranty is void following any refund or exchange as contemplated by this section.

How long does it take to report a Miele product to Miele?

If you unpack the product yourself and discover damage, you must report such damage to Miele within 48 hours of the time of delivery to have any remedy. If reported in time, Miele will consider the form of damage and may, in its sole discretion, remove and replace, exchange or discount the damaged product.

What is an agreement between Miele and you?

2.1 An agreement is made between you and Miele for the purchase of product if and when Miele accepts your order by issuing you an Order Confirmation. The Order Confirmation will be considered issued, whether given or shown to you in electronic or physical form, if it is stored and accessible by Miele in Miele’s database. Upon issuance of the Order Confirmation, title to the products shall pass to you.

Does Miele repair or replace?

In the event of defect in material or workmanship occurring within the time period stated in I. above, Miele will repair, or at its option replace, within a reasonable period of time, the product or any Miele authorized part or accessory discovered to be defective in workmanship or materials. Defective products and parts become the property of Miele upon replacement.

Does Miele have a security interest?

9.1 You grant Miele a security interest in all products purchased until all amounts, including those additional amounts due hereunder or under any renewal or extension hereof, or under any judgment secured in relation to the rights of Miele hereunder, are fully paid .

Does Miele collect personal information?

11.1 Miele will collect, use and disclose your personal information (including name and personal address and telephone number) only in accordance with Miele's Privacy Policy as available from www.miele.ca and applicable Canadian privacy principles.

Is Miele egift card refundable?

eGift cards are not refundable, except in Quebec where applicable by law. Products purchased using an eGift card, and returned in accordance with http://ca.miele.ca/en/Home/Terms, will be refunded by issuance of a new eGift card, refund to credit card or by cheque, at Miele’s discretion. Expiration.

Troubleshooting

Here you can find answers and solutions to lots of questions so that you can rectify the problem yourself.

Miele original spare parts

Miele original spare parts ensure that your appliance will continue to function as usual in the event of a repair.

Book a technician

If you are unable to solve your problem using our troubleshooting tool or how-to videos, we will happily take your repair booking online.

Contact form

Use our contact form to describe your request. Miele Service will get back to you as soon as possible.

Operating instructions

Here you will find the operating instructions for your Miele appliances.

Brochures and information

We have an extensive range of informative literature available for you, such as brochures, guides, and cookbooks.

What is a Miele 3in1?

Experience the innovative power of three cordless vacuums in one. Miele’s 3in1 design is a true innovation that combines outstanding suction power with fast cleaning. With no cord, they offer maximum flexibility while a high-capacity rechargeable battery means they can clean large areas without interruption.

Does Miele have a vacuum cleaner?

Miele offers special accessories for your vacuum cleaner for almost all cleaning requirements, no matter how challenging they may be – whether you are cleaning difficult-to-reach areas or delicate surfaces.

How long is the Miele warranty?

The coverage period for the 5 Year Total Miele Extended Warranty are 4 years and the coverage period for the 10 Year Total Miele Extended Warranty are 9 years. Coverage begins on the day immediately following the expiry of the Miele Standard Warranty as specified in the materials shipped with the appliance or, if not shipped, as available from www.miele.ca. During the covered period, Miele will furnish all parts and labour for all valid repair services. In the event that the cost of repair exceeds the replacement value of the appliance or Miele, in its sole discretion, determines that cost of repair is uneconomical, Miele may, at its sole discretion, either exchange for an equivalent model or refund the prorated value of the appliance. This warranty is void following any refund or exchange as contemplated by this section.

How long does it take to report a Miele product to Miele?

If you unpack the product yourself and discover damage, you must report such damage to Miele within 48 hours of the time of delivery to have any remedy. If reported in time, Miele will consider the form of damage and may, in its sole discretion, remove and replace, exchange or discount the damaged product.

What is an agreement between Miele and you?

2.1 An agreement is made between you and Miele for the purchase of product if and when Miele accepts your order by issuing you an Order Confirmation. The Order Confirmation will be considered issued, whether given or shown to you in electronic or physical form, if it is stored and accessible by Miele in Miele’s database. Upon issuance of the Order Confirmation, title to the products shall pass to you.

Does Miele repair or replace?

In the event of defect in material or workmanship occurring within the time period stated in I. above, Miele will repair, or at its option replace, within a reasonable period of time, the product or any Miele authorized part or accessory discovered to be defective in workmanship or materials. Defective products and parts become the property of Miele upon replacement.

Does Miele have a security interest?

9.1 You grant Miele a security interest in all products purchased until all amounts, including those additional amounts due hereunder or under any renewal or extension hereof, or under any judgment secured in relation to the rights of Miele hereunder, are fully paid .

Does Miele collect personal information?

11.1 Miele will collect, use and disclose your personal information (including name and personal address and telephone number) only in accordance with Miele's Privacy Policy as available from www.miele.ca and applicable Canadian privacy principles.

Is Miele egift card refundable?

eGift cards are not refundable, except in Quebec where applicable by law. Products purchased using an eGift card, and returned in accordance with http://ca.miele.ca/en/Home/Terms, will be refunded by issuance of a new eGift card, refund to credit card or by cheque, at Miele’s discretion. Expiration.

Section 1 Definitions

Section 2 Agreement

Section 3 Quote, Price and Specifications

Section 5 Delivery

Section 6 Price and Product Guaran

Section 7 Product Returns Or Exchanges

Section 8 Refund If Delivery Cancelled

Section 9 Ownership and Risk

Section 10 Warranty

Section 11 Privacy