Did Home Depot cahnge its return policy?
The company has reverted back to its standard return policy which allows shoppers to make returns up to 90 days after purchase. Much like other retailers, Home Depot has taken measures and enacted policy changes to protect the safety of its employees and customers. More details about Home Depot’s COVID-19 response can be found on its website.
What's is Home Depot's return/exchange policy?
Home Depot's Return Policy. The company's general return policy is that if an item is unopened or new it can be returned within 180 days for a refund or exchange. If you used one of the company's own credit cards or a Home Depot account, you get 365 days from the date of purchase to initiate a refund.
Does Home Depot give cash back on returns?
Returns for purchases with valid proof of purchase will be exchanged, refunded in cash, credited to your account or refunded via The Home Depot store credit (“Store Credit”) as determined by The Home Depot. Refunds will be issued to the original form of payment (credit card, PayPal, etc.), unless noted in our Return Policy Exceptions.
Will Home Depot take returns after 90 days?
Online returns can also be made by contacting our Customer Support within 90 days of purchase only, regardless of payment method. An online purchase made with a Home Depot Credit Card, The Home Depot Commercial Revolving Charge, or The Home Depot Commercial Account cannot be returned via phone past 90 days from date of purchase.
Does Home Depot have a strict return policy?
Home Depot's return policy after 90 days requires customers to return most items within 180 days after the purchase date and up to 365 days depending on the payment method used. Unless stated otherwise, most cash, debit, and credit card purchases can be returned to Home Depot after 90 days.
What is Home Depot's policy on returning items?
Simply take your purchase back to any Home Depot and get your money back instantly or exchange for something else. Be sure to bring a copy of your receipt or shipping confirmation email, credit card you used for the item and valid I.D.
Does Home Depot deny returns?
We require a valid ID for non-receipted returns and returns generated from purchases made with store credits. The Home Depot uses a refund verification system. All returns are subject to system approval. That “system” would be TRE.
Does Home Depot accept opened returns?
If you still have the original packaging, receipt, and still within 90 days, you can return most opened or used items. With used items, it often comes down to the amount of “wear & tear” the product shows and is typically handled on a case-by-case basis.
How long do you have to return to Home Depot?
Most merchandise can be returned within 180 days of purchase unless noted in our Online Return Policy Exceptions. Refunds will be issued to the original form of payment. Original shipping charges will be deducted from the refund unless the return is the result of an error by Homedepot.com.
Why was my Home Depot return denied?
If your return request got declined, the reason for that may be that you exceeded the 30-day return deadline—so be wary of this next time you plan on returning an item to Home Depot.
What is return abuse?
Refund abuse (aka. returns abuse) occurs when a customer uses the returns policy of a merchant so much that it becomes unprofitable. Customers may also abuse refunds by faking returns/receipts, or reselling merchandise.
Can you return stuff at Home Depot without a receipt?
Returns made without a valid sales receipt may be refunded as a Store Credit at the lowest advertised price. Cash and cash equivalent purchases exceeding $1,000 may be refunded by check sent from The Home Depot's corporate office.
Does Home Depot check serial numbers on returns?
One day, I got called up to the returns desk. For electronics items, such as a TV, the returns policy is 15 days with the receipt (we cannot accept electronics returns without the receipt). If there is a serial number, we must confirm that the serial number on both the product itself and the receipt match.
Can you return opened items to Lowes?
2. Lowe's return policy gives you 90 days to get a refund on most items. Lowe's spells out in their return policy that equipment must be “new and unused” if shoppers are going to get a full refund within 90 days of receiving their item.
Can I return used paint at Home Depot?
The Home Depot paint return policy focuses on its Paint Satisfaction Guarantee. If you aren't satisfied with the paint you buy, you can bring it back within 30 days. If it's a mixed paint, Home Depot will correct the color or give you a comparable product if the color isn't correctable.
Does Home Depot have a return policy?
Yes Home Depot offers a liberal returns policy whereby you can return your items within 90 days of purchasing.
Do they allow returns on used items?
Yes in most cases they will accept used items, providing you have a receipt and adhere to the time range for refunds.
Does Home Depot allow you to return an item without a receipt?
As the company keeps records on purchases you will be able to return an item without a receipt, providing it falls within the window of their retur...
How to return Home Depot merchandise?
Step-1: To make a return, firstly check what your merchandise is and what its return policy is, to make it easy for you, we have covered every item under the product category. Step-2: After checking the eligibility of merchandise, simply take the item to any nearby Home Depot store and do not forget to carry the following:
How long does it take to return a Home Depot item?
The Home Depot allows you to returns most of the new, unopened merchandise purchased through online or store mode within 90 days. However, you get 365 days to return a product purchased through The Home Depot consumer credit card, revolving charge, or the commercial account.
How to report a flammable gas to Home Depot?
Immediately report it to the Home Depot within 48 hours by calling (800) 455-3869. leaf blowers, lawnmowers, and all other items that use flammable gases or liquids. These products cannot be returned by the mail, and they need to be returned in-store. Trees, Perennials, , and shrubs have a 365-days guarantee.
How many square feet is Home Depot?
Do you know that the largest Home Depot store, which is located in Union, New Jersey, is 225,000 square feet, followed by the second largest location in Anaheim Hills, California, which takes up 204,000 square feet?
How to contact Home Depot about dead flowers?
If you received damaged or dead plants, you can contact Customer Support at 1-800-430-3376 within 3 days. You’ll get a free replacement. Though, this policy isn’t for floral arrangements or cut flowers. If these items are delivered to you by The Home Depot, you need to return them to your original seller only.
How long does it take to report a damaged appliance to Home Depot?
Once you accept your delivery and found the item damaged. Immediately report it to the Home Depot within 48 hours by calling (800) 455-3869.
What is the phone number for Home Depot?
If you can’t return larger items to your local Home Depot store, you need to call their customer support at 1-800-430-3376 seven days a week: 6 a.m. – 2 a.m. ET (closed Christmas Day). Pick up will be arranged by their Online Customer Care Specialist.
How long does it take to return a Home Depot item?
Most new, unopened items can be returned to Home Depot within 90 days of purchase, though there are some exceptions. The Home Depot return policy is somewhat simplistic. In a nutshell, you can return most items within 90 days. I’ve done it, and they don’t ask too many questions. Image Source: Homedepot.com.
How long does it take to get a Home Depot credit back?
Most items purchased at The Home Depot can be returned for full credit within a generous 90 days. Keep in mind there are some exceptions. The following items may only be returned within 30 days:
How much is a restocking fee for special order?
However, special order returns may be subject to a 15% restocking fee. Make sure to return these items to the same store where you purchased them. If you exceeded $1,000 in cash purchases, note that you may only be able to receive a refund in a check by mail.
Can you get a refund for Miracle Grow?
There’s also a guarantee that Bonnie plants with Miracle-grow will yield a harvest. If a year goes by and you see no results, here’s how you can get a refund: Bring your Bonnie plant and original receipt to The Home Depot. Receipt must show a purchase of Miracle Grow and Bonnie plant within three days of one another.
Does Home Depot have a guarantee on Bonnie plants?
You might be surprised to learn that you can return plants at all. But despite how green your thumb is, The Home Depot offers a 1-year guarantee on perennials, trees and shrubs. There’s also a guarantee that Bonnie plants with Miracle-grow will yield a harvest.
Can I use a Home Depot gift card to pay with cash?
If you paid with cash, you can most likely receive store credit with a Home Depot gift card. Make sure you have your I.D. The store associate will track your return this way. This is to protect the store from anyone who may abuse the policy or return stolen items.
Is there a 90 day return policy on appliances?
Another exception to the 90-days return policy is major appliances. They are non-returnable except in the event of defects or damages. Make sure to thoroughly inspect the appliance before accepting delivery. If there are any defects or damages, refuse delivery.
How long do I have to return items to Home Depot?
Home Depot is actually notably lenient with their return policies — especially for new items that have not yet been opened.
Do I need the original packaging to make a return?
Home Depot prefers all returns to be made with the original packaging still intact. While the packaged material does not need to be in like-new condition, being able to bring it, along with a receipt, will make the return process smoother.
How long do Home Depot buy returns take to process?
The amount of time it takes for a return to process will depend mostly on the method of purchase.
How will I be refunded for my return?
If you have valid proof of purchase, you can make an exchange, get a refund in cash, have the amount credited to your account, or refunded for store credit. Are there any in-store return exceptions? Refunds are refunded in the method of payment used, except for gift cards and cash over $1,000.
Are there any items I cannot return to Home Depot?
You can’t return major appliances; gift cards or store credits; whole house and stationary generators; utility trailers; cut flowers and floral arrangements; labor, delivery, and installation services; product samples; and custom pieces.
Are there any return exceptions?
Home Depot does stipulate some exceptions to their return policy. We’ve compiled them here:
Can I return items purchased with a gift card?
Items that have been purchased with a gift card can be returned for store credit.
What is the restocking fee for Home Depot?
According to Home Depot, if an item is purchased out of buyer’s remorse a restocking fee will be charged. An item being returned is that the product is subjected to a 15 to 20 percent restocking fee. Adding up to over 100 dollars in some cases, this can be a problem. Although the charge is deducted out of the refund money, it is still something to consider.
How to contact Home Depot customer service?
Simply contact customer support at, 1-800-HOME-DEPOT (1-800-466-3337) . Tell the operator the details or your appliance as well as the condition of your item. Another option is to bring into the store. Often, appliances brought into the store will require a call to Home Depot headquarters.
What appliances are delivered to your house?
These items include: “Washers, some Microwaves, Dryers, Refrigerators, Dryers, Ranges, and Dishwashers.”. If you went to the store to purchase these appliances. Then the item will be delivered to your house. Upon delivery, the item should be inspected thoroughly.
How long do you have to return a product after it has been refused delivery?
Upon delivery, the item should be inspected thoroughly. If you have noticed any defects the product will be issued, as “refused delivery”. You have 48 hours to issue the product as “refused delivery”. After that 48 hour period, you have no option to return it, even if you have proper receipts and documentation.
What to do if you don't have a receipt?
If you do not have the receipt, then present the card that you used to pay for the item. If you did not pay with a card or do not have the card, you may be able to present your id and they will trust you with a refund. It should also be noted that items that have been used will most likely not be returned.