Can I return an item purchased online to a Michael Kors store?
You can return items purchased at MichaelKors.ca in any Michael Kors Store located in Canada. You will need to present your packing slip at the time of the return/exchange. All exchanges of online orders must occur within 30 days from the day the order was shipped. Exchanges in store are subject to inventory availability in the store you visit.
How do I return/exchange merchandise purchased online?
You have two options for returning/exchanging merchandise purchased online: by mail or in store. All returns of online orders, whether by mail or in store, must be returned within 30 days from the day the order was shipped. Exchanges cannot be faciliated by mail.
What is the return policy for merchandise returned with gift receipts?
For merchandise returned with a gift receipt only, you will receive a merchandise credit that will be issued in the form of a Michael Kors E-Gift Card (if you return by mail) or a Michael Kors Gift Card (if you return in store ).
What is the return policy for 3rd party app purchases?
If you purchased from a 3rd Party app, please mail merchandise back to return location for a refund to your original form of payment. Returns in-store will result in a merchandise credit-no exchanges or refunds.
Online Purchases
If you are not satisfied with your order for any reason, we will accept the return of items that are in new, unused condition, with original tags attached and all original packaging and other components included, when accompanied by an original Michael Kors receipt/invoice or gift receipt.
Returning a Gift Purchased Online
Gifts purchased online can be returned by mail or returned or exchanged in store when accompanied by the gift receipt or original packing slip.
In-Store Purchases
If you are not satisfied with your purchase for any reason, Michael Kors will accept the item (s) for full refund or exchange within 30 days of original purchase.
Monogramming and Engraving
Returns and Exchange: Monogrammed, engraved, and personalized items are final sale and cannot be returned or exchanged. Note that cleaning products should not be used on top of the monogramming.
Final Sale Items
All personalized merchandise, swimwear, undergarments, face masks, engraved and monogrammed items, and Clearance items are FINAL SALE and are not eligible for return or exchange.
3rd Party Apps
If you purchased from a 3rd Party app, please mail merchandise back to return location for a refund to your original form of payment. Returns in-store will result in a merchandise credit - no exchanges or refunds.
How long do you have to return a product?
You have 30 days to return a product from the day of receiving the item; the returning product must in new, unused condition, along with the original receipt, attached tags and other original materials.
How to get a Michael Kors receipt?
Step-1: Pack everything securely in the original packaging. Step-2: The product should be in new, unaltered, unwashed and unused. Step-3: Bring along the original receipt. Step-4: To find a Michael Kors store near you, use this.
How long does it take for Shopify to process a return?
It takes the company 8 days for all returns to be processed once they reach its warehouse facility.
How long does it take to get a return label from Shopify?
Shopify will review your form, and they will send you the return label. Make sure that you send the products within 7 days of receiving the return label. Attach the return label on the product you wish to return. Once you finish packing your items, take the package to any UPS-authorized location or dropbox.
Does Michael Kors allow exchanges?
Michael Kors Return Policy doesn’t allow exchanges! If you want to return your order, make sure that the product is in brand new, unused condition with all its original tags attached, and also, bring along a Michael Kors returns form along with your return. Remember, if the returned item is in any unsuitable condition, ...
How long is the warranty on a keyboard?
Most all brands have a 1-year manufacturer's warranty. If you are unsure of your brand's warranty or your time of possession, please contact us for verification before sending in your keyboard (s). Make sure your keyboard is clean before sending it in for repair.
How to correct a mistake in my credit card?
If you believe this was a mistake, we suggest taking the following steps: 1) Contact your credit card company to ensure the billing address on file with your credit card matches your billing address at checkout. 2) Place a new order for the same item in your original order.
How to call FedEx to hold package?
If you would like the carrier to hold the package for you, you will need to call them and request the hold (have your tracking # handy). FedEx: 1-800-463-3339. USPS: 1-800-275-8777.
Where do you find an attempted delivery notice?
Look for a notice of attempted delivery. You may find an attempted delivery notice in your mailbox or P.O. Box or on your door.
Does MK cover exchange rate?
MK is not responsible for covering the difference caused by an exchange rate decrease. For additional information on how exchange rates may have affected your refund, please contact PayPal, your bank, or your payment method provider.
Is MK refunds in USD?
The payment for every order submitted to MK is converted to USD at the time of your transaction. All refunds issued by MK are also in USD. If your bank account uses a non-USD currency, your bank must then convert the USD refund to your local currency using the current exchange rate.
Is customs included in shipping?
Customs fees are not included in your shipping charges when you place your order. The fees are based on the value of the shipment and other, sometimes random, factors that we cannot predict. If fees are a concern, please research or contact your local customs department for details before ordering.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
