- Please ensure you have tried Modibodi garments on top of your underwear. ...
- Please read our returns policy page to make sure that your item/s can be returned: Australia Returns Policy New Zealand Returns Policy US Returns Policy UK Returns Policy ...
- Please use our returns portal below to initiate your return. ...
Full Answer
How do I Return my ModiBodi order?
Returns from orders in the United States (outside of our 60 Day Risk Free Trial) must be requested through our returns portal within 30 days of purchase. If you are located outside of the United States, please contact info@modibodi.com for more information.
What is ModiBodi's policy on change of mind returns?
Change of mind returns must be requested through our returns portal. Modibodi recommends that you use a tracked postage service when returning items as we cannot be held responsible for lost or missing parcels. For items that are on sale or are on clearance, no change of mind returns are allowed.
Does ModiBodi pay for lost or missing items?
Modibodi is unable to compensate or reimburse you for these costs. Modibodi recommends that you use a tracked postage service when returning items as we cannot be held responsible for lost or missing parcels.
How do I Return my ModiBodi Nappy pack?
If you are wanting to return a Nappy Pack, you can request to return your Nappy Pack through our Customer Experience team at info@modibodi.com. If you have only used some of your nappies and do not want to continue using your reusable nappies, you may return any unused and unwashed nappies and their accompanied Bamboo Boosters.
Can I return Modibodi?
Returns are only allowed if the product is faulty, not fit for purpose, or does not match the description. A refund, replacement or credit will be offered for product/s deemed faulty, not fit for purpose, or do not match the description.
How long can Modibodi last?
6 months to 2 yearsModibodi say the pants last between 6 to 24 washes, or 6 months to 2 years if you wear each pair once during your period.
Can Modibodi go in the dryer?
While you can tumble dry on low and machine wash your Modibodi garments, you can also wash them by hand and hang them up to dry on a nice sunny day!
Where is Modibodi manufactured?
ChinaThis Australian innovation is manufactured in China and is now available in the UK and France with plans to expand into the United States market in 2020.
Why does my Modibodi smell?
No, if cared for correctly, your Modibodi garments won't smell. If left soaking for more than a few hours or stored when the undies are not yet fully dried, your underwear can end up smelling mildewy and musty.
Why do my period undies smell?
Just like when you use a pad, tampon, or cup, there is a bit of an iron smell after a few hours when you go to change or empty it — that's just the reality of bleeding.
How do you dispose of Modibodi?
How does it work? Simply sign up here, keep all your Auspost prepaid parcels and send or drop off to a TerraCycle recycling point. Once collected, the mailing satchels are cleaned and melted into hard plastic that can be remoulded to make new recycled products.
When should I replace Modibodi?
Underwear is considered a delicate product, so the elastic and thread may get damaged with wear and tear. We will guarantee the quality and fabrics for a period of up to six (6) months and will replace faulty garments up until this time if deemed to be a manufacturer fault.
Do you wash Modibodi with detergent?
Use a laundry bag to wash your modibodi garments. Natural fibres wash well, but don't like zippers! No fabric softeners and strong detergents eg.
Is Modibodi worth?
Overall, we think that Modibodi offers great underwear adapted to the body. The underwear is not overly expensive, and its sustainable materials offer an eco-friendly alternative to disposable menstrual products. Start with one pair and go from there if you're still a bit unsure.
What is Modibodi worth?
How Kristy Chong of ModiBodi bootstrapped her $3 million business from scratch. … and disrupted an entire industry in the process. We caught up with Premium member Kristy Chong to find out how she went from working in PR to disrupting the entire feminine hygiene market with her startup, ModiBodi.
Is Modibodi an Australian company?
Designed in Australia, Modibodi has reinvented underwear to offer women style, comfort and protection from sweat, bladder leaks, odour, discharge and periods.
How often do you need to replace Modibodi?
How often should you change your period underwear? Most of our customers report wearing one pair all day long and feeling GREAT! They'll simply change into a new pair to sleep in if they want overnight protection. We just recommend going with the absorbency level that you feel best reflects your flow.
How often should you change Modibodi?
When the pants start to feel a bit 'full', or feel a little damp at the edges, you know it's time to change. Most of our customers report wearing one pair all day long at school then changing into a new pair either when they get home, or before they go to bed. You'll get the hang of it.
Do you have to wash Modibodi straight away?
You should do this just after you take the undies off and try not to leave them to soak, but instead just rinse until the water runs clear. A lot of our customers like to take them into the shower with them to rinse.
How do you take care of Modibodi?
Modibodi underwear is machine washable. Preferably a gentle cold machine wash and hang to dry for a sunkissed feel....Quick tips:Hang your maternity singlet from the bra straps to avoid stretching the fabric.Use a laundry bag to wash your modibodi garments. ... No fabric softeners and strong detergents eg.More items...•
When can I claim my Modibodi reusable nappies?
To celebrate the launch of our Reusable Nappy, any new or active customers can make a claim on 1 (one) Nappy Pack for their first Nappy Pack purchase made up until 30 November 2021 via the Modibodi website. Nappy Pack purchases made from 1 December 2021 onwards will not be eligible for our 60 Day Risk Free Trial.
What to do if you receive a defective Modibodi?
If you believe you have received a product that is faulty, please contact our Customer Experience team at info@modibodi.com so we can investigate and resolve this issue for you.
How long does a store credit last on a faulty pair of shoes?
If the fault is proven to be a manufacturing fault, we will honour a store credit on faulty pairs for up to 6 (six) months post-purchase date. General wear and tear damages, including damage incurred as a result of not following our care instructions, are not considered to be product faults.
How long does it take to return a nappie?
General Returns Policy for Nappies. If you are wanting to return a Nappy Pack, you can request to return your Nappy Pack through our returns portal within 30 Days of Purchase. If you have only used 1 (one) nappy and do not want to continue using your reusable nappies, you may return the whole box of 4 ...
Can you get a refund for unused nappies?
You will be reimbursed via store credit or refund for the returned unused and unwashed nappies (and boosters) only.
Why are returned products donated?
All returned products are donated to charity to support people in need and to minimise our contribution to landfill.
Does Modibodi reimburse for postage?
You are liable for the postage/shipping costs incurred when returning garments. Modibodi is unable to compensate or reimburse you for these costs. Modibodi recommends that you use a tracked postage service when returning items as we cannot be held responsible for lost or missing parcels.
How long does it take to return a nappie?
General Returns Policy for Nappies. If you are wanting to return a Nappy Pack, you can request to return your Nappy Pack through our returns portal within 30 Days of Purchase. If you have only used 1 (one) nappy and do not want to continue using your reusable nappies, you may return the whole box of 4 ...
Does Modibodi reimburse for postage?
You are liable for the postage/shipping costs incurred when returning garments. Modibodi is unable to compensate or reimburse you for these costs. Modibodi recommends that you use a tracked postage service when returning items as we cannot be held responsible for lost or missing parcels.
When can I claim my Modibodi reusable nappies?
To celebrate the launch of our Reusable Nappy, any new or active customers can make a claim on 1 (one) Nappy Pack for their first Nappy Pack purchase made up until 15 November 2021 via the Modibodi website. Nappy Pack purchases made from 16 November 2021 onwards will not be eligible for our 60 Day Risk Free Trial.
What to do if you receive a defective Modibodi?
If you believe you have received a product that is faulty, please contact our Customer Experience team at info@modibodi.com so we can investigate and resolve this issue for you.
How long does a store credit last on a faulty pair of shoes?
If the fault is proven to be a manufacturing fault, we will honour a store credit on faulty pairs for up to 6 (six) months post-purchase date. General wear and tear damages, including damage incurred as a result of not following our care instructions, are not considered to be product faults.
Why are returned products donated?
All returned products are donated to charity to support people in need and to minimise our contribution to landfill.
Is Modibodi 60 day trial valid?
Our 60 day Risk Free Trial is not applicable for purchases made through external stockists or wholesalers. Our 60 Day Risk Free trial is only valid for purchases made directly through the Modibodi website. Please refer to the stockist or wholesaler return policy if purchasing elsewhere.
Does Modibodi reimburse for postage?
You are liable for the postage/shipping costs incurred when returning garments. Modibodi is unable to compensate or reimburse you for these costs.
Can you return reusable nappies?
If you have only used some of your nappies and do not want to continue using your reusable nappies, you may return any unused and unwashed nappies and their accompanied Bamboo Boosters.
