Full Answer
What is the warranty on my MoUs product?
All non-electrical Mous products come with a Limited Lifetime Warranty. Mous Wireless Charging products come with a 2 year warranty from the date of delivery. This Warranty covers any defects in material or workmanship.
How do I contact MoUs' customer service?
Mous' cases come with a lifetime warranty, and the brand's wireless charging products come with a two-year warranty. What Is Mous' Contact Info? Mous doesn't have a phone number, but you can contact the company through email. Fill out the form on Mous' contact us page to get help with your order.
How do I get a discount at MoUs?
Check the "Sale" page to find Mous products at 10–50% discounts. If you're a student in the U.S., you can claim a 25% discount code that applies to your entire order. When you make a purchase through the student discount program, you also receive an entry in a giveaway to win a $30 voucher.
How do I get 10% off on my first MoUs order?
When you sign up for Mous' email newsletter, you receive a coupon code that gives you 10% off on your first order. If you live in the U.S., you get free shipping.
Can you return a mous case?
If you've purchased a product directly through our website, you can return it to us for a full refund or exchange within 30 days of delivery.
Do Mous cases have lifetime warranty?
Our hard cases (that's phone cases, iPad cases, etc) come with a limited lifetime warranty. Whether you get the latest handset every year or look after your device through thick and thin, your Mous case should be along for the ride.
Is mous case legit?
Yes, Mous is legit. We see people asking this question all the time, so we thought we'd introduce ourselves and give you a few reasons why you can trust in us. Our mission is simple: we are dedicated to pushing the boundaries in design and engineering to create products that last for the tech people use everyday!
Why are Mous cases so good?
What we can confidently say, is that the Mous case is very protective, has great attention to detail, has great features and touches, and has a variety of useful accessories that conveniently attach magnetically. A lot of iPhone cases roll across all of the AppleInsider desks.
Do mous cases yellow?
The Mous logo is tastefully embossed near the bottom. The plastic is anti-yellowing and scratch-resistant. The edges of the back are slightly raised, which protects the back of the case from contacting potentially damaging surfaces when you set it down.
Do mous cases break?
The Mous warranty explained. The warranty only speaks of Mous products but no fisured screen ? By the way your screen protecteur is glass or plastic? Hi, unfortunately we can't pay for people's phones if they break, but all of our cases do come with a lifetime guarantee.
Are Mous cases actually wood?
Made with 100% genuine materials - Walnut Wood, and Mous' patented AirShock - this case is genuinely crème de la crème! The crowdfunded Mous Limitless 2.0 tough case has proven that extreme protection can go hand in hand with quality and style.
Does Mous use real wood?
All of our wooden cases are made with responsibly-sourced, completely unique real wood. No two cases are the same: each one is entirely unique, made from a totally individual grain of wood.
Is Mous Limitless 3.0 worth it?
If you need a tough case that can take a beating, look pretty, carry a few cards, mount magnetically, and still be able to charge your iPhone wirelessly, then you should get the Mous Limitless 3.0. We never really liked rehashed case ideas that pop up whenever a new iPhone is released.
Do Mous cases overheat?
I've contacted Mous and they confirmed the phone overheats as the charger constantly charges at maximum speed.
Does Mous use real carbon fiber?
Perhaps the best detail of the MOUS case is that it uses real carbon fiber — not just a look alike.
Do Mous cases have magnets?
Our AutoAlign+™ technology is made up of a series of 20 perfectly positioned magnets. Those magnets are embedded in our Limitless 3.0 cases. which link up with the magnetic design of Limitless 3.0 accessories, like wallets and mounts.
What phone case has a lifetime warranty?
BodyGuardz now offers the ultimate lifetime warranty. We provide the highest quality cases and stand behind the craftsmanship of our products.
What is a limited lifetime warranty?
Limited lifetime warranty is a warranty against manufacturer defects, not normal wear and tear. It is for the lifetime of the part and not of the vehicle. The store would be able to determine if the parts are defective or not.
Does CASETiFY have a warranty?
We offer a 6-month warranty of CASETiFY-branded products, excluding UV Sanitizers, 3PLY Protective Face Mask, Cloth Mask, Screen Protector and Camera Lens Protector, purchased from our website/App for all Members.
Is mous case slippery?
It isn't slippery in my hands, perhaps "slick," but it has enough grip to maneuver the case in my hands without fear of it slipping out. However, the screen protector provided with the case does not match the prestige of the case and is cheap.
When will Mous dispatch orders?
Orders will only be dispatched once full payment for all products and delivery services has been received by Mous.
What happens if a credit card refuses to accept an order?
If the issuer of your card refuses to authorise payment, we will not accept your order and we will not be liable for any delay or non-delivery of your order. We are not obliged to inform you of the reason for the refusal for security reasons.
Does Mous deliver?
Mous will use all reasonable endeavours to ensure your items are delivered within the estimated delivery time, but Mous offers no guarantee regarding delivery times, and is not liable for any delay in delivery.
Does Mous warranty cover repair?
Our Warranty does not cover any repair or replacement costs for any damage to your device as a result of the use of any Mous product.
Is Mous responsible for currency charges?
Mous will not be responsible for any cost, expense, charge or other liability incurred or suffered by you as a result of your card issuer or payment method provider charging you in a currency other than the currency set out on the Website. Please check with your card issuer or bank or payment method provider for more information on such charges.
Can Mous change delivery charges?
We may change the prices of our products or delivery services listed on our website at any time without notice. At our discretion, Mous may offer a promotion to reduce or remove delivery charges. Without notice, this promotion may be revoked.
Does Mous send replacements?
In the event of a replacement order being sent to you, all replacement item (s) will be sent to you using a tracked delivery service. Mous will not be responsible for any items or packages lost during transit or marked by the courier as delivered. For international shipments, we strongly advise you to choose Express Shipping if you are at all concerned about the quality of the service from the shipping destination’s local postal service.
