Full Answer
Can I Return my fossil order to a store?
Note that if you paid via PayPal, you can only return your order online, not at a store. The Fossil Returns Policy varies in different parts of the world. The Fossil return policy Canada and USA is the most generous at present. The holiday extension in these countries means that you have 90 days in which to return your items.
How do I get a refund for my fossil purchase?
Print out the label, note down the tracking number, and paste it on your package. Bring your package to your local FedEx store or drop box and track the package to know when to expect your refund . Want to return your online order to a Fossil store? You also have the option to return your Fossil.com order directly to a Fossil store.
How do I cancel my fossil order?
You can send a cancellation form based on the model here to the address given on the page for your location. Make sure you send the product off within 14 days of informing Fossil you’ve changed your mind. To prepare the package, locate the self-print return label through your customer account.
What happens if I change my mind about a fossil item?
If you’re in an EEA country, such as in the UK, Germany/Austria, France or Italy, and use your Legal Right to Change your Mind, note that Fossil will inspect the item to make sure it’s been handled properly. If they think there’s been some improper handling, they may reduce your refund.
What is Fossil return policy?
We accept returns of unworn merchandise up to 90 days from purchase for a full refund.
Can I return my Fossil online order in store?
Yes, you can return an online order in-store*. In-store returns are subject to the same return policy as our online return policy. When you visit the store, make sure to bring your order summary/confirmation email and the credit card used to place the order.
How do I return a Fossil?
You also have the option to return your Fossil.com order directly to a Fossil store. Just head into your local Fossil store with your order confirmation email and a store representative will be more than happy to assist you with your return.
Can I return Fossil watch without receipt?
Proof of purchase or packing slip invoice is required. Please note, personalized and customized orders are considered final sale and cannot be returned. * Returns are free on all eligible orders, however, the original shipping fee is nonrefundable.
How do I exchange my Fossil watch?
Contact Uscustomercare.in@fossil.com.0008009190951. For Order related queries : (Order Status, Return, Refund & General queries) Tel: 0008009190951. Email: Customercare.in@fossil.com. ... For After Sales Service Queries : (Product Service, Warranty Claim) Tel: 0008009190951. Email: service.in@fossil.com. ... FEEDBACK.
How long does Fossil take to refund?
Please allow up to 14 business days business days for your refund to process after your package is delivered to our returns facility. Please note you will receive an email once your return has processed. The refund will be issued to the original form of payment.
Does Fossil have lifetime warranty?
YOUR WATCH WARRANTY Your FOSSIL brand watch is warrantied by Fossil for a period of 11 years from the date of purchase under the terms and conditions of this warranty. The Fossil warranty covers material and manufacturing defects.
Can I return an engraved Fossil watch?
Article Details Custom timepieces and engraved or embossed items are considered final sale. No returns or exchanges accepted. If something isn't quite right with your personalized item, please contact Customer Care at 1-800-449-3056 or click here.
Does Fossil use real leather?
Today, several of our products are crafted from environmentally preferred leather, including bags, such as the small Fiona crossbody and Estate backpack, wallets such as the Jerome bifold and the mini-tab, gifts and watch straps.
Can you replace fossil watch glass?
Did your Fossil watch glass get a crack or chip? Unfortunately this happens frequently, but the good news is that we can repair your watch to get it looking & running like new. Usually a Fossil Watch Glass replacement takes about 7 days from door to door and can be finished with all Factory Quality materials.
Can I return an engraved Fossil watch?
Article Details Custom timepieces and engraved or embossed items are considered final sale. No returns or exchanges accepted. If something isn't quite right with your personalized item, please contact Customer Care at 1-800-449-3056 or click here.
Does fossil do engraving in store?
Fossil has more than just pretty things. We help keep your pretty things in tip-top shape. We offer watch adjustments and watch battery replacements* to keep your look timely. We also offer engraving and embossing at select stores.
Does Fossil have lifetime warranty?
YOUR WATCH WARRANTY Your FOSSIL brand watch is warrantied by Fossil for a period of 11 years from the date of purchase under the terms and conditions of this warranty. The Fossil warranty covers material and manufacturing defects.
Can you cancel a fossil order?
Fossil is unable to cancel orders once they have been placed. However, we do offer free return shipping. Once you receive your order, you can return your order for a refund. Fossil is unable to cancel orders once they have been placed.
What countries do fossils inspect?
If you’re in an EEA country, such as in the UK, Germany/Austria, France or Italy, and use your Legal Right to Change your Mind, note that Fossil will inspect the item to make sure it’s been handled properly. If they think there’s been some improper handling, they may reduce your refund.
How long do you have to return a fossil?
The Fossil return policy Canada and USA is the most generous at present. The holiday extension in these countries means that you have 90 days in which to return your items.
How long does it take to get a gift card unworn?
Unused and unworn, with invoice or proof of purchase. Within 30 days of receipt (or 90 days under Christmas extension) All items in EEA countries (UK, Germany, Austria, France, Italy) Unused and unworn, in original packaging with invoice or proof of purchase.
What to do if you can't print a warranty label?
If you can’t print the label, contact customer care and request a returns label. Remember that if you don’t use the self-print label, you have to pay for shipping out of your own pocket.
How long do you have to cancel a consumer contract?
The Consumer Contract Regulations 2013 gives you a 14-day window in which you can legally change your mind about a purchase. You can send a cancellation form based on the model here to the address given on the page for your location.
Can you exchange a fossil fuel in store?
Fossil exchange policy will only be accepted in-store. If there’s no way you can get to a Fossil store or if you don’t have a store near you, your only option is to return an order and place a new one.
Can you return a gift you didn't like?
The Fossil returns policy makes it easy for you to return a gift you didn’t like or an impulse buy that you regret. The return rules are relatively simple. But depending on where you are in the world, conditions may be different. That’s why I’m here to show you the way through Fossil returns and exchanges.
How long does it take to get a refund from a company?
Depending on when the company receives the item, you can expect a refund in five to ten business days.
Can a company deny a return?
Even if your item meets the criteria, note that the company still holds the right to deny a return at their discretion.
WARRANTY
Our limited warranty covers defects in material or workmanship up to one year from date of purchase. Click here to learn more.
REPAIRS
We will repair or replace any products still under warranty. Click here for more information.
RETURNS
We accept returns of unworn merchandise up to 90 days from purchase for a full refund. Click here to learn more.
RECOMMENDED CARE
We make our bags out of the finest, genuine leather. To keep it looking good over time, clean with a soft dry cloth. Leather stained by cleaning is not covered under our warranty. Will your leather weather the elements? Watch out for water and don't let it sun (bathe).
How long is a fossil watch warranted?
Fossil Traditional watches are warranted by Fossil for period of two (2) years and Fossil wearables are warranted by Fossil for period of one (1) year from the date of purchase under the terms and conditions of this warranty. The Fossil warranty covers material and manufacturing defects.
How long does goodwill guarantee rose gold watches?
3. SIX MONTH GOODWILL GUARANTEE Rose gold watches are particularly delicate, and the Indian climate can be harsher than in some other countries. So, as a measure of goodwill, if you find any discoloration on the strap, bracelet or case of your rose gold watch within 6 months from the date of your purchase, we will replace these parts free of charge.
How long is the warranty on a Skagen watch?
SKAGEN watches are warranted by SKAGEN for a period of two (2) years from the date of purchase under the terms and conditions of this warranty. The SKAGEN warranty covers material and manufacturing defects. During the warranty period the watch movement, hands and dial are the only components covered under this warranty.
Why is the leather warranty void?
This warranty is void if the leather product has been damaged by accident, negligence, unauthorized service, or other factors not due to defects in materials or workmanship, or a valid receipt is not included.
What is covered under the watch warranty?
During the warranty period the watch movement, hands and dial are the only components covered under this warranty. These will be repaired or the watch will be replaced free of repair charges, if it proves to be defective in material or workmanship under normal use.
How long is a limited warranty?
Our limited warranty covers against defects in material or workmanship one year from the date of purchase. A valid sales receipt must be included to show your product was purchased within the warranty period.
What happens if a watch is defective?
During this period, if a watch proves to be defective in material or workmanship under normal use, it will be repaired or replaced free of charge. Note that the watch movement, hands and dial are the only components covered under this warranty. 2.
Introduction
Methods of Return
- According to the Fossil returns policy, online purchases can be returned online. Whether you’re covered by Fossil returns Canada or USA and you have the original packaging, here’s what you need to do: 1. Make sure the item is in returnable condition. 2. Look for the return shipping label and return detail on the original package. 3. Fill out the return detail. 4. Place the return detail in t…
How Will You Get Your Refund? Fossil Refund Policy
- Depending on where you are, your refund may take a while to show up on your bank account. Here are a few things to know about the refund. If you’re in an EEA country, such as in the UK, Germany/Austria, France or Italy, and use your Legal Right to Change your Mind, note that Fossil will inspect the item to make sure it’s been handled properly. If they think there’s been some imp…
Fossil Exchange Policy
- Fossil exchange policy will only be accepted in-store. If there’s no way you can get to a Fossil store or if you don’t have a store near you, your only option is to return an order and place a new one.
Fossil Return Policy Covid -19
- There are no special changes to the company’s return policy due to COVID. However, the holiday season extensions apply depending on where you live.
FAQs
- Q Does Fossil have free returns? Yes, depending on where you’re located. Q How long do Fossil returns take? It can take anywhere between a week to 14 days, depending on where you are. Q Can I return my Fossil watch? Only if it’s not a “design by you” watch customized for you. Q Can I return an online order in-store? Yes, you can return your order at your nearest store, just make su…
Conclusion
- The Fossil Returns Policy varies in different parts of the world. The Fossil return policy Canada and USA is the most generous at present. The holiday extension in these countries means that you have 90 days in which to return your items. The Fossil return policy Australia gives you the standard thirty-day window to make up your mind about an item. The same applies to European …