Full Answer
What is the warranty on Napa batteries?
Napa Legend and Napa Sure Start batteries have a warranty of 18 months from the date of purchase. Other types of Napa automotive batteries have a warranty of 90 days from the date of purchase. Read on to learn more about the Napa battery warranty and what the warranty includes.
Can I return an item purchased on Napa online to a store?
While NAPA AutoCare Centers and Collision Centers can service your vehicle with quality NAPA parts, participating NAPA Auto Parts Stores can accommodate your return requests when provided with your NAPA Online order confirmation / receipt. Items purchased on NAPA Online and shipped to your home can be returned free of charge via UPS.
What is the pro-rated replacement period for Napa batteries?
Pro-rated replacement applies after 18 months from the date of purchase for Napa Sure Start batteries and Napa Legend batteries. Then, the period for all other automotive batteries is after 90 days from the purchase date. For 31 commercial batteries and Group 30H batteries, the pro-rated replacement period is 18 months from the date of purchase.
Can you return a used core to Napa?
Used cores can be returned at any time provided that the replacement parts were purchased at NAPA Auto Parts and that they are returned to the original NAPA Auto Parts store of purchase in the box you received with the new product and that you provide a copy of your original purchase receipt 1.
Can I return a battery NAPA?
NAPA Online believes in customer satisfaction. Within 30 days of receipt of items purchased from NAPA Online, customers may choose to return: Any new item in original packaging and condition.
What is the warranty on a NAPA battery?
SpecificationsNegative Terminal LocationSide RightWeight30 lbsBrandNAPAContents(1) Battery AssemblyWarranty Code24 Months Free Replacement17 more rows
Does NAPA accept returns without receipt?
Returns, exchanges, or warranties on an item without your original purchase receipt1 will not be accepted.
Does NAPA battery need receipt?
1. Selling Warrantor is to present original NAPA receipt showing when the battery was purchased to the Purchaser at the time of sale.
How long is Napa legend premium battery warranty?
36 MonthsSpecificationsNegative Terminal LocationSide LeftBrandNAPAContents(1) Battery AssemblyWarranty Code36 Months Free ReplacementLength11.5625 in18 more rows
Does Napa have lifetime warranty?
Federal-Mogul Motorparts (NAPA Chassis) warrants all NAPA CHASSIS premium quality products (NCP) to be free from defects in material and workmanship during the period of service life recommended by the vehicle or equipment manufacturer. This warranty is non-transferable.
How does NAPA warranty work?
NAPA POWER EQUIPMENT PRODUCTS warrants its products to be free of defects in workmanship and materials for the useful life of the product (the “Warranty”). If a NAPA product fails to comply with the Warranty, NAPA will repair or replace the defective product free of charge.
Do NAPA parts have a warranty?
LIMITED WARRANTY NAPA® Ironclad will repair or replace, free of charge, any part of the product that is defective in material or workmanship or both. Transportation charges on products submitted for repair or replacement under this warranty will be covered by NAPA® Ironclad.
Can you return a car battery after purchase?
You can usually take it back and exchange it for a replacement battery or a warranty. But if it's a unique size or out of stock they may just give you a cash refund. However, this is only applicable if it stops working within the warranty time frame.
Can you return a battery to advance?
Proof of Purchase Return or exchange any item with original purchase receipt within 45 days as NEW requires that item must be in original condition and packaging, unopened and uninstalled, including all original materials supplied with the item. Returns that do not meet these criteria will be denied.
How long is Napa warranty?
Warranty coverage period is extended to 36 months or 36,000 miles when qualifying repairs are paid for with the NAPA AutoCare EasyPay Card (not applicable to commercial vehicles).
How long does a Napa battery last?
three to five yearsMost car batteries will last three to five years, but multiple factors can reduce their lifespan.
How long is battery warranty?
A car battery warranty typically covers for 24 months or 36,000 miles from the date of purchase of the battery. Some warranties have a cover of even 5 years. The warranty can be part of the car insurance, or you can purchase it separately.
How do you date a Napa battery?
The first character will be a number from zero through nine that corresponds to the last digit in the year in which the battery was manufactured. For example, a five would mean 2015. The second character is a letter that refers to the month the battery was made.
What Happens When You Return Your Item?
When the store receives the item, they will evaluate it, and you will get store credit for the amount you paid plus taxes in the following 15 days. Note that NAPA Auto Parts will not refund initial shipping fees.
What Happens if You Want To Exchange the Item?
If you bought the wrong part and want to exchange it for a different one, you can do that within 30 days of your purchase, provided that you have a receipt. You can:
Returning Used Cores and What To Look Out For
You are eligible for core credit if you have paid a core charge and return the previous core unit. You can return used cores at any time as long as the replacement components are:
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